Heart of Norfolk
With a stay at this Downtown Norfolk hotel, you'll be within half a mile (1 km) of Chrysler Museum of Art and 2 miles (3 km) of Nauticus National Maritime Center. Waterside Festival Marketplace and Old Dominion University are also within 3 miles (5 km).
This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and laundry facilities.
Jun 11, 2022 by tv
Hi Emanuel, Thank you very much for staying with us, we are glad that you had a good experience in our Hotel, we appreciate your positive feedback and hope seeing you again. Best Regard
Jan 28, 2020 by Dru
Hello, thank you for your review. Your comments have been shared with our maintenance staff. I apologize that your room was not up to par. We've done many upgrades recently including in-room furniture, mattresses, TVs, tubs and wallpapers. We hope you give us another chance and we'll ensure you'll be satisfied. Again, thank you for your review and have a pleasant day!
Aug 23, 2019 by Dru
Thank you for your review! We almost always have more than necessary help needed so we can make guest service our number one priority! We are still under renovation so please pardon us as we get all the details right as well. Feel free to contact me when you arrive in the future so I can ensure you have a better experience!
Jul 8, 2019 by DT
Thank you for your feedback. I am sorry that you did not receive room service during your stay. I would love to know more about this if you would like to give us a call at the hotel. Rest assure we will address this to the correct department.
Jul 6, 2019 by dt
Thank you for your feedback. Please contact us and let us know what caused this low rating.
May 31, 2019 by RC
Thank you for scoring us today. Regards,
May 29, 2019 by JC
Hello, Thank you for sharing your comments with us, we wish you had mentioned about the issues with your room, we would have addressed it for you. You sent your review anonymously so we cannot address your concerns directly, however I would like to point out that we are under renovation and hopefully you can give us another chance in the future. Regards,
Apr 8, 2019 by JC
Thank you for your review. Regards,
Jul 5, 2018 by Director of Sales
We appreciate your candid feedback which will be relayed to the appropriate staff members. Thank you for your business. We hope to welcome you again in the future.
Jun 26, 2018 by Director of Sales
Thank you for taking the time to tell us about your experience at Wyndham Garden Norfolk Downtown. We always appreciate constructive feedback. I will share your comments with our team as it is always our intent to strive to exceed guests expectations. Thank you again for sharing your experience.
The following facilities are closed seasonally each year. They will be closed from May 01 to June 30:
Wyndham Garden Norfolk Downtown offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 15000 square feet (1394 square meters) and includes a conference center. Spa services, a terrace, and gift shops/newsstands are also featured at the business-friendly Wyndham Garden Norfolk Downtown. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Norfolk hotel.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking (surcharge)
Wyndham Garden Norfolk Downtown offers 204 accommodations with safes and coffee/tea makers. Select Comfort beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Black Tuna Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Children under 18 years old are not allowed in the fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the cruise terminal (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Wyndham Garden Norfolk Downtown offers transfers from the cruise terminal (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Individually-wrapped food options are available for breakfast and lunch. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.