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"No pool or gym open " More

By a verified traveler on Tue 01 Jun 2021

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Hotel Description

Hotel near Columbia River Gorge National Scenic Area in Troutdale

In Troutdale

Within 3 miles (5 km) of this Troutdale hotel, you'll find Columbia River Gorge National Scenic Area and Mt Hood Community College - Gresham Campus. Ventura Park and Cascade Station are within 12 miles (20 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 73 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include coffee/tea makers, free weekday newspapers, and free local calls.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$104* Per night/room Jan 31 - Feb 1

Standard Room, 1 King Bed (Feature)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express Portland East - Troutdale, an IHG Hotel ratings based on 21 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Portland East - Troutdale, an IHG Hotel

Everyone (9) Couples (3) Family (3)
1 out of 5
The main reason we came was to swim with our child. The pool was not clean and COLD. Was overcharged for room. Double bed (sofa pullout) was un-usable. There was no linens, blankets or pillows. The couch itself was terribly uncomfortable. The breakfast was good. But for more than $220 for 1 night... not worth it and we won’t be back.

Posted by on Jan 2, 2022

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1 out of 5

Posted by on Jul 19, 2021

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3 out of 5
No pool or gym open

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 7, 2021 by Art

Due to Covi-19 the county health Dept will not let us open the Pool are Fitness room at this time

5 out of 5

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 14, 2021 by Art

Thank You for staying with us.

5 out of 5

Posted by on Aug 23, 2020

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Comment from Hotel Management

Aug 24, 2020 by Art

Thank You for staying with us.

3 out of 5
Fairly convenient location close to restaurants, fastfood, local airport, freeway and away from urban density. However, next to a truck stop--both good and bad; sometimes noisy with truck traffic if room is close (towards east). Also noisy from occasional train on south side. Breakfast was trash! May be a covid thing, but that's not an excuse to present a choice of only one cheap muffin, two fruit, instant oatmeal and boxed cereal, plus coffee/tea. Had to get breakfast outside.

Posted by , from Sacramento on Jul 9, 2020

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Comment from Hotel Management

Jul 9, 2020 by Art

We are truly sorry that the breakfast could not be the regular complete breakfast buffet that we normally offer. Due to the Covid-19 pandemic the State of Oregon and County Health Dept have limited what we are able to offer as we are still only at phase 1 and will not go to phase 2 until the first part of Aug. All offerings have to be individual wrapped grab and go Items. We do serve several vanities of danishes, muffins, breakfast bars and yogurts as well as the Items you mentioned available.

5 out of 5
Love everything but the wind😀. The staff was great.

Posted by on Jan 16, 2020

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Comment from Hotel Management

Jan 16, 2020 by Art

Thank You for staying with us. I wish I had the power to turn down the wind .

4 out of 5

Posted by on Nov 17, 2019

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4 out of 5

Posted by on Oct 26, 2019

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4 out of 5
The room layout was perfect. The double sink vanity was separate from the toilet/shower room so when one was showering, the other could get ready without having a steamed up mirror. I'd like to see a microwave in the dining area. By the time you get your breakfast and get to your table, your eggs are cold. Can't stand cold eggs.

Posted by on Oct 20, 2019

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About the Holiday Inn Express Portland East - Troutdale, an IHG Hotel

Location 477 Nw Phoenix Dr, Troutdale, OR 97060

Property Features

Holiday Inn Express Portland East - Troutdale, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available. The business-friendly Holiday Inn Express Portland East - Troutdale, an IHG Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. This Troutdale hotel is smoke free.

  • 1 building
  • 73 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Rollaway/extra beds available
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express Portland East - Troutdale, an IHG Hotel offers 73 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers. This Troutdale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds available
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Weight limit: 50 lbs
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Troutdale Portland East
  • Holiday Inn Express Portland East Troutdale
  • Holiday Inn Express Portland East Troutdale Hotel
  • Holiday Inn Express Portland East Troutdale Hotel
  • Holiday Inn Express Portland East Troutdale
  • Hotel Holiday Inn Express Portland East - Troutdale Troutdale
  • Troutdale Holiday Inn Express Portland East - Troutdale Hotel
  • Hotel Holiday Inn Express Portland East - Troutdale
  • Holiday Inn Express Portland East - Troutdale Troutdale
  • Holiday Inn Express Portland
  • Holiday Inn Express Portland Hotel
  • Express Portland Troutdale
  • Holiday Inn Express Portland East Troutdale
  • Holiday Inn Express Portland East Troutdale an IHG Hotel
  • "Holiday Inn Express Portland East Troutdale an IHG Hotel"

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.