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4.4 out of 5

"Staff was very helpful " More

By a verified traveler on Sat 27 Aug 2022

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Hotel Description

Troutdale guestrooms with free WiFi

In state park

Your stay at this Troutdale hotel places you within a 10-minute walk of Columbia Gorge Premium Outlets and Sandy River. Columbia River Gorge National Scenic Area and Lewis and Clark State Recreation Site are also within half a mile (1 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Comfort Inn Troutdale - Portland East ratings based on 27 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Inn Troutdale - Portland East

Everyone (10) Couples (5) Family (9)
5 out of 5
Staff was very helpful

Posted by on Aug 27, 2022

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Comment from Hotel Management

Aug 27, 2022 by Dee / GM

Thank you John

5 out of 5
It was next to the the reewwaay but very quiet. The bed was comfortable and the staff is friendly.

Posted by on Apr 23, 2022

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Comment from Hotel Management

May 13, 2022 by Dee / GM

Thank you for the comments and such a great review, Diane. So glad you stayed with us.

5 out of 5
Right off I-84, but very quiet. Beds are wonderfully comfortable!!! We had an issue with very rude people being loud, late in the evening. The front desk staff was extremely kind and helpful in the matter. Was offered to be moved to help resolve the problem. When I checked out the morning front desk staff followed up and asked how everything was. This is our second time staying and we will be back again! Hot breakfast is very nice, too!

Posted by on Feb 14, 2022

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Comment from Hotel Management

Feb 18, 2022 by Management

Heather, Thank you for all of the comments and also the compliments to the staff. I am sorry for the noise issues during your stay. We are glad you will be coming back next time you are in the area. We look forward to seeing you.

5 out of 5
Convience of location

Posted by on Feb 5, 2022

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Comment from Hotel Management

Feb 7, 2022 by Management

Thank You, Glenda

5 out of 5
Very comfortable

Posted by on Sep 13, 2021

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Comment from Hotel Management

Sep 14, 2021 by Management

Thank you for the 5, Sharon. Hope to see you again in the future.

4 out of 5
The cold breakfast is understandable during COVID-19. I look forward to better times when we can bring out the waffle maker. If possible, add danish to the breakfast offerings. For me, the packages of bagels were too industrial looking. I enjoyed the hard boiled eggs. Thanks

Posted by on Aug 23, 2021

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Comment from Hotel Management

Aug 30, 2021 by Management

Hi - Thank you for your comments and the feedback on the breakfast. We are always trying to adjust and improve as best we can. We appreciate you staying with us

5 out of 5

Posted by on Aug 21, 2021

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3 out of 5
There were some nasty looking spots on both beds dust ruffle that we tried to ignore. Worse than that was the slamming doors all night long.When we checked out I spoke to the desk clerk about it. I told her I noticed we had a group next to us in the 2 rooms next to ours and they were going back & forth all night long between the 2 rooms. I asked her if they had a comment card as I wanted to suggest stronger pneumatic door closers for the room doors. She asked me if I had called to the front desk the night before to complain about the door slamming. I told her, they weren’t slamming the doors, our door did the same thing when it closed, they close VERY hard & need stronger closers. She then said, oh so they should close them slower. I said, I suppose, but your company could install stronger pneumatic closers & solve the problem. The look on her face told me she didn’t understand what I was saying but she said she would mention it. I never did get a comment card 😞

Posted by on Aug 9, 2021

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Comment from Hotel Management

Sep 10, 2021 by Management

Thank you so much for your comments and suggestions on the closing of the doors. The front desk person did pass them along and I am working with maintenance to see about a solution. Thank you for choosing to stay with us and we hope you will consider us next time you are in the area.

4 out of 5

Posted by on Jul 26, 2021

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4 out of 5
Standard

Posted by on Jul 13, 2021

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Comment from Hotel Management

Jul 15, 2021 by Management

Thank you!

About the Comfort Inn Troutdale - Portland East

Location 1000 NW Graham Road, Troutdale, OR 97060

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn Troutdale - Portland East. Limited free parking is available on a first-come, first-served basis. This Troutdale hotel is smoke free.

  • 77 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Comfort Inn Troutdale - Portland East offers 77 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Cashless payment methods are available for all transactions. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Columbia Gorge
  • Comfort Inn Columbia Gorge Gateway
  • Comfort Inn Columbia Gorge Gateway Hotel
  • Comfort Inn Columbia Gorge Gateway Hotel Troutdale
  • Comfort Inn Columbia Gorge Gateway Troutdale
  • Comfort Inn Gateway
  • Comfort Troutdale Portland
  • Comfort Inn Columbia Gorge Gateway
  • Comfort Inn Troutdale Portland East
  • Comfort Inn Troutdale - Portland East Hotel
  • Comfort Inn Troutdale - Portland East Troutdale
  • Comfort Inn Troutdale - Portland East Hotel Troutdale

You should know

  • Up to 3 children 17 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.