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New House Country Hotel

4.0 star property
4-star hotel in Rhiwbina

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Photo gallery for New House Country Hotel

Front of property
Superior Suite | 1 bedroom, in-room safe, desk, laptop workspace
Food and drink
View from property
3 bars/lounges

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Thornhill Rd, Cardiff, Wales, CF14 9UA
  • Caerphilly Castle
    ‪6 min drive‬
  • Cardiff Castle
    ‪14 min drive‬
  • Principality Stadium
    ‪14 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪65 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Superior Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite | 1 bedroom, in-room safe, desk, laptop workspace

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Double Room

9.6 out of 10
Exceptional
(11 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Cardiff

City center stay.Your stay at this Rhiwbina hotel places you within 3 miles (5 km) of Cefn Onn Country Park and Caerphilly Castle. Castell Coch and Whitchurch Hospital are also within 3 miles (5 km).

What's nearby

  • Caerphilly Castle - 6 min drive - 3.0 miles
  • University Hospital of Wales - 9 min drive - 4.0 miles
  • Cardiff University - 11 min drive - 4.7 miles
  • Cardiff Castle - 14 min drive - 6.0 miles
  • Principality Stadium - 14 min drive - 6.0 miles

Getting around

  • Lisvane & Thornhill Station - 2 min drive
  • Bristol International Airport (BRS) - 55 min drive

Restaurants

  • ‪Kings Arms - ‬6 min drive
  • ‪The Malcolm Uphill - ‬3 min drive
  • ‪Pendragon - ‬3 min drive
  • ‪Caerphilly Mountain Snack Bar - ‬2 min drive
  • ‪Pantmawr Inn - ‬6 min drive

About this property

New House Country Hotel

4-star hotel in Rhiwbina
There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A fitness center, a terrace, and a garden are also featured at the business-friendly New House Country Hotel. Free self parking is available.

This 4-star Cardiff hotel is smoke free.

  • 37 guestrooms or units
  • 3 levels
  • 3 bars or lounges
  • Meeting rooms
  • Full breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Dining venue
New House Country Hotel offers 37 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Languages

English, Welsh

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • 3 bars/lounges
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, Google Pay, Apple Pay, and Samsung Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

New House Country Hotel Cardiff, Wales
New House Country Hotel Cardiff
New House Country Cardiff
New House Country
New House Country Hotel Cardiff Wales
New House Country Hotel Hotel
New House Country Hotel Cardiff
New House Country Hotel Hotel Cardiff

Frequently asked questions

How close is New House Country Hotel to the airport?

New House Country Hotel is 17.3 mi (40-min drive) away from the Cardiff International Airport (CWL) airport, the closest popular airport to the property.

Does New House Country Hotel have an airport shuttle?

Airport shuttle services are not available at New House Country Hotel.

How close is New House Country Hotel to the beach?

This hotel is 17.1 mi (42-min drive) from Barry Island Beach and 10.2 mi (23-min drive) from Pennarth Beach. Don't forget your sunscreen!

Does New House Country Hotel offer free breakfast?

New House Country Hotel offers free full breakfast on weekdays between 7:00 AM and 10:00 AM and weekends between 7:30 AM and 10:30 AM.

Is there a casino at New House Country Hotel?

No, there is no casino at this hotel, but Les Croupiers Casino (15-min drive) is nearby.

What time is check-in at New House Country Hotel?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at New House Country Hotel?

This hotel offers free self parking.

Does New House Country Hotel have a pool?

New House Country Hotel does not have a pool.

Does New House Country Hotel have a restaurant?

New House Country Hotel is home to Sequoias Restaurant, which features Regional cuisine.

Does New House Country Hotel have a spa?

There are no spa services available at this hotel.

How close is New House Country Hotel to downtown Cardiff?

New House Country Hotel is 4.9 mi away from Cardiff.

New House Country Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 197 out of 312 reviews
Rating 8 - Good. 73 out of 312 reviews
Rating 6 - Okay. 24 out of 312 reviews
Rating 4 - Poor. 11 out of 312 reviews
Rating 2 - Terrible. 7 out of 312 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing break

Great hotel great breakfast great reception staff always readily available to help.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab nights stay!

Absolutely lovely night away. Couldnt fault the room or the service, the staff were very welcoming and nothing was too much trouble for them. Thank you New House.
Stayed 1 night in Mar 2025

8/10 Good

Alan

Business traveler
Liked: Cleanliness, staff & service
a quaint old house in lovely grounds. the room we very well kept as was most of the hotel and grounds. the only slight worry was a pungent smell in the corridor between the bar and the rooms which was quite unpleasant. this was only in the ground floor corridor though, not obvious upstairs or in the room or the main hotel. Serve was friendly and efficient.
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location - staff were great
Stayed 1 night in Mar 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful hotel, we had a dog friendly room, which was really large with a patio area outside. Beds are super comfy and everything was spotlessly clean. The staff were especially helpful and friendly.
Stayed 2 nights in Feb 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

My wife and I had a lovely stay at this amazing hotel set in a picturesque location. Everything was perfect, from the friendly staff to the comfortable rooms. The fire in the bar area was welcoming on a cold evening. Breakfast was included and it was delicious. Best scambled eggs i have ever had! Thank you to everyone at New House Hotel.
Stayed 1 night in Feb 2025

8/10 Good

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay. Great staff. Amazing food in the restaurant. Our only minor niggle was that communal areas, restaurant, corridors were a tad chilly and could have been a bit warmer despite the beautiful open log fires.
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supurb staff. Room was just right, very comfortable and quiet as well as spotless. The staff made the difference though, helpful and friendly from the moment we arrived.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolute gem

Stayed for one night, room was excellent, really big, seperate bedroom and lounge. Resturant was not busy, evening meal was first class, as was breakfast. staff really freindly and helpful. open fires burning, lovely atmosphere.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely country house for business or pleasure.

Lovely comfortable room and four poster bed. Dinner was very tasty and breakfast was included and good.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent, super clean, very happy
Stayed 1 night in Jan 2025

10/10 Excellent

Eleanor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Linda was lovely at the front desk. We were given a nice card and prosecco for our anniversary, had a lovely stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Celebration Visit

We were returning 25 years after getting married at The New House; celebrating our silver wedding anniversary. The hotel made the event even more special by spoiling us from the moment we arrived. The receptionist, restaurant/bar staff and cleaners were all very pleasant and had gone out of their way to add special touches for us. Our room was beautiful and spotlessly clean. There was plenty of choice on the evening &breakfast meal menus and everything we ate was well cooked &presented. We cannot thank the staff at The New House enough for being a special part of our trip down memory lane. It was a perfect return to a place that will always hold a special place in our hearts. We would fully recommend staying at this beautiful venue.
Stayed 1 night in Jan 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Lovely setting, beautiful old building. Good food. Open log fires very welcoming. Expensive for not having any of those extras you expect at that price. No toiletries, dressing gowns , slippers, mini fridge etc. Service charge added to meal bill. Wee bit cheeky.
Stayed 1 night in Jan 2025

2/10 Terrible

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Lovely place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, will stay again

Fantastic receptionist, on duty at checking (10pm) and just as helpful friendly and smiley early the next morning and at checkout (10.30am)
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely little gem

The hotel receptionists lady on arrival, young man upon leaving were very polite and friendly. Bedroom was large with a huge bed, lovely bedding. The bathroom was great and had a bath and a separate shower which was easy to control. Tea coffee water facilities in the room Would have liked a brighter light near the mirror when blow drying and styling hair. The restaurant was lovely. We had chicken ballotine with tarragon and apricots, fondant potatoes, butternut squash, cauliflower, beautifully presented and for 22 a dinner very good value. Breakast was buffet style but served to you. Lovely pot of tea and choice of juices, heard the lady at the next table delighted with the yoghurt selection, peach melba, gooseberry. All in all a great stay and highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with very spacious comfortable rooms, staff were all extremely friendly and helpful. I would definitely stay here again and hope to soon.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

Lovely stay and very peaceful enviroment
Stayed 1 night in Oct 2024

10/10 Excellent

Glen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay. Amazing scenery
Stayed 1 night in Oct 2024