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The Parkgate Hotel

4.0 star property
4-star eco-certified hotel near Principality Stadium

Choose dates to view prices

Photo gallery for The Parkgate Hotel

Stately building with a grand entrance, featuring classical columns, arches, and decorative moldings.
Enjoy a drink at the bar, where a curved counter and comfortable stools await.
Experience the grandeur of this classic space with high ceilings, ornate detailing, and a reception area.
Experience the grandeur of our lobby, featuring a high ceiling, ornate chandelier, and elegant columns.
Relax by the pool with a city view, surrounded by large windows and contemporary lighting.

Popular amenities

  • Air conditioning
  • Spa
  • Bar

Explore the area

Map
Westgate Street, Cardiff, Wales, CF10 1DA
  • Cardiff Castle
    ‪5 min walk‬
  • Cardiff University
    ‪15 min walk‬
  • Principality Stadium
    ‪1 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Junior Suite

8.8 out of 10
Excellent
(15 reviews)
  • 388 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Standard Double or Twin Room

9.6 out of 10
Exceptional
(22 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, laptop workspace, free WiFi

Superior Double Room

  • 366 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 710 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi

Luxury Suite

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(24 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi

Superior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Double Room

9.6 out of 10
Exceptional
(52 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Cardiff

Cardiff City Centre stay.At this Cardiff City Centre hotel, you'll be within a 5-minute walk of Principality Stadium and St. David's Hall. Cardiff Castle and Cardiff International Arena are also within half a mile (1 km).

What's nearby

  • Cardiff Castle - 5 min walk - 0.3 miles
  • Cardiff International Arena - 8 min walk - 0.4 miles
  • Cardiff Bay - 14 min walk - 0.8 miles
  • Cardiff University - 15 min walk - 0.9 miles
  • Principality Stadium - 1 min drive - 0.3 miles

Getting around

  • Cardiff Central Station - 7 min walk
  • Cardiff International Airport (CWL) - 42 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪The Cottage - ‬2 min walk
  • ‪Lezzet - ‬1 min walk
  • ‪BrewDog Cardiff - ‬1 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

The Parkgate Hotel

4-star eco-certified hotel near Principality Stadium
The Parkgate Hotel offers its guests a full-service spa and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 3 meeting rooms available. The eco-certified The Parkgate Hotel also features dry cleaning/laundry services and a front-desk safe.

Smoking is allowed in designated areas at this 4-star Cardiff hotel.

  • 169 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Parkgate Hotel offers 169 air-conditioned accommodations with safes and hair dryers. LED televisions are featured in guestrooms. This Cardiff hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Welsh

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym

Accessibility

  • No elevator

Room amenities

Entertainment

  • 49-inch LED TV

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 28.00 for adults and GBP 14.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

Frequently asked questions

How close is The Parkgate Hotel to the airport?

The Parkgate Hotel is 13.7 mi (42-min drive) away from the Cardiff International Airport (CWL) airport, the closest popular airport to the property.

How much does it cost to stay at The Parkgate Hotel?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at The Parkgate Hotel on Aug 22, 2025 start from $146.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Parkgate Hotel have an airport shuttle?

Airport shuttle services are not available at The Parkgate Hotel.

How close is The Parkgate Hotel to the beach?

This hotel is 9.7 mi (37-min drive) from Barry Island Beach and 9.6 mi (37-min drive) from Whitmore Bay. Don't forget your sunscreen!

Does The Parkgate Hotel offer free breakfast?

Free breakfast isn’t provided at The Parkgate Hotel, but buffet breakfast is offered for a fee of GBP 28.00 for adults and GBP 14.00 for children. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at The Parkgate Hotel?

No, there is no casino at this hotel.

What time is check-in at The Parkgate Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at The Parkgate Hotel?

Free parking is not available at this hotel.

Does The Parkgate Hotel have a pool?

The Parkgate Hotel does not have a pool.

Does The Parkgate Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Parkgate Hotel have a spa?

This hotel has a spa, which features massages, mani/pedis, and body treatments.

How close is The Parkgate Hotel to downtown Cardiff?

The Parkgate Hotel is 0.2 mi away from Cardiff.

The Parkgate Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1329 out of 1734 reviews
Rating 8 - Good. 228 out of 1734 reviews
Rating 6 - Okay. 113 out of 1734 reviews
Rating 4 - Poor. 37 out of 1734 reviews
Rating 2 - Terrible. 27 out of 1734 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

tracey, new london

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous experience all round ! Check in staff were lovely and friendly and very accommodating. Rooms were top notch and Elemis products were welcomed. Used the spa and enjoyed the experience. Can’t wait to stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Shaafi

Stayed 2 nights in Apr 2025

8/10 Good

Denesha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Rhys

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Natasha

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The spa is spectacular!
Stayed 1 night in Apr 2025

8/10 Good

NEIL

Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Standard Affair

Everything was as expected except at check-in, we were not offered a room upgrade and we were not told about our 30% spot discount. As VIPs, Hotels.com mentioned we would have these perks. After discussing with reception, we were given the 30% discount. A room upgrade was never offered although it seems there was room availability.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rafi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Apr 2025

10/10 Excellent

Takuya

Stayed 1 night in Apr 2025

10/10 Excellent

PHILLIP

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Professional, courteous, cooperative, friendly & helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

RJ

Stayed 1 night in Apr 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay in the Park gate ideally positioned in the centre gives you many places to dine or drink. If there was one minus it was the hot food side of the breakfast.The plates were cold and the food in the tureens were left to become empty before refilling. The sausages seemed to have been cooked hours earlier, the rest was equally cold just not good enough for that standard of hotel.
Stayed 1 night in Apr 2025

8/10 Good

Joseph

Traveled with group
Liked: Cleanliness, property conditions & facilities
Quite average overall for the price
Stayed 1 night in Apr 2025

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

FT

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Staff needs to improve

Check in staff not up to standard , rooms are ok . None if our group ( I booked 7 rooms !) got the upgrade for VIP status for Platinum members , and overall the experience was mediocre . There is lot of room for improvement re staff .
Stayed 2 nights in Apr 2025

10/10 Excellent

Mimi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant food was delicious. Staff were friendly. Room was clean and spacious.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing overall
Stayed 1 night in Apr 2025

6/10 Okay

Claire

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It’s a beautiful hotel and have previously enjoyed my stay. This time I got provided an accessible room, which was changed on request as I am not a fan of a wet room bathroom. The second room was on the first floor overlooking the entrance to the stadium with no net curtain and little privacy unless the curtains were entirely shut. So I was disappointed. The bed was extremely comfortable and an excellent shower. Breakfast was broadly good with the exception of the scrambled eggs which were not hot, and there was no cheese out. It’s still much better than other hotels but for a hotel of this quality the little things were disappointing.
Stayed 1 night in Apr 2025