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The Parkgate Hotel

Property class: 4
4-star spa hotel near Principality Stadium

Choose dates to view prices

Photo gallery for The Parkgate Hotel

Reception hall
Infinity pool
Lobby lounge
Exterior
Reception hall

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Westgate Street, Cardiff, Wales, CF10 1DA
  • Place, Cardiff Castle
    ‪5 min walk‬
  • Place, Utilita Arena Cardiff
    ‪9 min walk‬
  • Place, Cardiff Bay
    ‪17 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪34 min drive‬

Room options

View all photos for Double Room

In-room safe, laptop workspace, free WiFi, bed sheets

Double Room

9.6 out of 10
Exceptional
(71 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Standard Double or Twin Room

9.4 out of 10
Exceptional
(26 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Double or Twin Room

9.2 out of 10
Wonderful
(27 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Junior Suite

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Superior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Luxury Suite

Luxury Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Luxury Suite

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, laptop workspace, free WiFi, bed sheets

Superior Double Room

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Twin Room

9.6 out of 10
Exceptional
(7 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Signature Queen

  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Signature King

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Signature Junior Suite

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Signature King with Sofa

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cardiff

Cardiff City Centre stay.Within a 10-minute walk of this Cardiff City Centre hotel, you'll find Principality Stadium and Cardiff Castle. Also, Utilita Arena Cardiff is within half a mile (1 km) and Cardiff Bay is within 2 miles (3 km).

What's nearby

  • St. David's - 4 min walk - 0.3 miles
  • Cardiff Castle - 5 min walk - 0.3 miles
  • Utilita Arena Cardiff - 9 min walk - 0.5 miles
  • Cardiff University - 15 min walk - 0.9 miles
  • Cardiff Bay - 17 min walk - 0.9 miles

Getting around

  • Cardiff Central Station - 7 min walk
  • Cardiff International Airport (CWL) - 42 min drive

Restaurants

  • ‪The Prince of Wales - ‬6 min walk
  • ‪Coffee #1 - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Borough - ‬2 min walk
  • ‪Black Sheep Coffee - ‬2 min walk

About this property

The Parkgate Hotel

4-star spa hotel near Principality Stadium
The Parkgate Hotel offers its guests a full-service spa and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 3 meeting rooms available. The Parkgate Hotel also features dry cleaning/laundry services and a front-desk safe.

Smoking is allowed in designated areas at this 4-star Cardiff hotel.

  • 169 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Parkgate Hotel offers 169 air-conditioned accommodations with safes and hair dryers. LED televisions are featured in guestrooms. This Cardiff hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 28 for adults and GBP 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym

Accessibility

  • No elevator

Room amenities

Entertainment

  • 49-inch LED TV

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 28 for adults and GBP 16 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

Frequently asked questions

How close is The Parkgate Hotel to the airport?

The Parkgate Hotel is 13.7 mi (42-min drive) away from the Cardiff International Airport (CWL) airport, the closest popular airport to the property.

How much does it cost to stay at The Parkgate Hotel?

As of Apr 24, 2026, prices found for a 1-night stay for 2 adults at The Parkgate Hotel on Apr 26, 2026 start from $124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Parkgate Hotel have an airport shuttle?

Airport shuttle services are not available at The Parkgate Hotel.

How close is The Parkgate Hotel to the beach?

This hotel is 9.7 mi (37-min drive) from Barry Island Beach and 5.4 mi (12-min drive) from Pennarth Beach. Don't forget your sunscreen!

Does The Parkgate Hotel offer free breakfast?

Free breakfast isn’t provided at The Parkgate Hotel, but buffet breakfast is offered for a fee of GBP 28 for adults and GBP 16 for children. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at The Parkgate Hotel?

No, there is no casino at this hotel, but Les Croupiers Casino (5-min drive) is nearby.

What time is check-in at The Parkgate Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at The Parkgate Hotel?

Free parking is not available at this hotel.

Does The Parkgate Hotel have a pool?

The Parkgate Hotel does not have a pool.

Does The Parkgate Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Parkgate Hotel have a spa?

This hotel has a spa, which features deep-tissue massages, body wraps, and mani/pedis.

How close is The Parkgate Hotel to downtown Cardiff?

The Parkgate Hotel is 0.2 mi away from Cardiff.

The Parkgate Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1376 out of 1776 reviews
Rating 8 - Good. 241 out of 1776 reviews
Rating 6 - Okay. 105 out of 1776 reviews
Rating 4 - Poor. 30 out of 1776 reviews
Rating 2 - Terrible. 24 out of 1776 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great decor and high quality hard and soft furnishings. Good sound proofing, great bar and restaurant. Very good hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Lee

Stayed 1 night in Jan 2026

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities
We stayed in a suite over our wedding weekend. The staff were so accommodating and the suite was perfect. A great place to get ready as well as rest! Plenty of space, lovely little touches and a clean space.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alisha

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great stay as always!
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Stayed 1 night in Jan 2026

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Amenities
On arrival the room was very cold. It took several hours to warm up. It should not have been set up so. The Sorting Room restaurant was very poor. The lobster Thermidor was quite the worst I could imagine. The breakfast was unimaginative, in particular, the much lauded sausages were mostly cereal!
Stayed 2 nights in Jan 2026

10/10 Excellent

Craig

Stayed 1 night in Jan 2026

10/10 Excellent

Chidinma

Stayed 1 night in Jan 2026

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and staff were amazing. Couldnt do enough for us . I will go back . Breakfast was stunning lots of it great choice. However at 7.30am the breakfast was cold . Beautiful hotel. I will go back there.
Stayed 1 night in Jan 2026

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying here and have to say it was beautiful. Great location, tastefully decorated, large, comfortable rooms. Beautiful bed, excellent bathroom and shower. Restaurant also excellent for dinner. Would happily stay here again and it’s great that Cardiff has a hotel of this calibre. Two minor peeves - no fridge or kettle in the rooms, there is an espresso pod machine. Also no designated car park or set down area, we parked in the train station car park which is a 5-7min walk in the Welsh weather. There is an NCP up the road but couldn’t get the car to fit in the spaces! A valet would be a very welcome addition!
Stayed 2 nights in Jan 2026

10/10 Excellent

Melanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean room, breakfast great, spa great
Stayed 2 nights in Jan 2026

10/10 Excellent

Richard

Stayed 1 night in Dec 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
The breakfast was terrible.
Stayed 1 night in Jan 2026

10/10 Excellent

Amie

Stayed 1 night in Jan 2026

10/10 Excellent

ANDREW

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay, good central location, junior suite was nice and breakfast was good. Will return
Stayed 1 night in Jan 2026

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t spend alit if time in hotel, but it’s was
Stayed 1 night in Jan 2026

10/10 Excellent

Nabaz

The hotel is new did not have car park and the spa was seller could not access unless you had to book
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice and clean, staff were all friendly
Stayed 1 night in Jan 2026

10/10 Excellent

gaynor

Traveled with family
Liked: Cleanliness, staff & service, amenities
Fab room and service Thank you
Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Stayed 1 night in Jan 2026

8/10 Good

Becky

Stayed 1 night in Jan 2026

4/10 Poor

Natasha

Traveled with family
Disliked: Cleanliness
Stayed here a few times never get a free upgrade always pay for it another scam By the vip access the hotel does not honour it reception staff are never helpful they can’t wait to be done with you location is great however the bathroom on this occasion absolutely had a horrible smell of drainage checked out early - will definitely look at other hotel options
Stayed 2 nights in Dec 2025

2/10 Terrible

Nawzad

Disliked: Cleanliness, staff & service, amenities
I think for this price is not good. The inside is nothing look like in the picture Stop, okay but my room was cold. I have asked a few time to come to have a look and no one turn up.
Stayed 1 night in Dec 2025

10/10 Excellent

Bethan

Stayed 1 night in Dec 2025

6/10 Okay

Nick

Staff were courteous and the hotel was very nice and
Stayed 1 night in Dec 2025