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"Excelente trato muy bueno " More

By a verified traveler on Wed 23 Feb 2022

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Hotel Description

3.5-star hotel near Parque de Bombas

In Ponce

Within 2 miles (3 km) of this Ponce hotel, you'll find Parque de Bombas and Parque de la Ceiba. Museo de Arte de Ponce and Museum of the Ponce Massacre are also within 2 miles (3 km).

Onsite dining, 2 outdoor pools

This smoke-free hotel features 4 restaurants, 2 outdoor pools, and a 24-hour gym. Traveling on business? Take advantage of the 5 conference rooms, free WiFi in public areas, and airport shuttle. Free self parking, concierge services, and free newspapers are also on offer.

Flat-screen TVs

The individually decorated guestrooms offer room service and free bottled water. Flat-screen TVs and cable channels provide entertainment options, and other amenities include coffee/tea makers and TVs. Housekeeping is available once per stay.

aloft, Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$159* Per night/room May 24 - May 25

Suite, 1 Bedroom, Non Smoking, Terrace (Savvy)

Bed Count 1 King Bed Maximum Occupancy 3 Max

aloft, Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

aloft, Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Panoramic Suite, 1 King Bed, Balcony (Aloft)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking, Balcony (Breezy)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Aloft Ponce ratings based on 6 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Aloft Ponce

Everyone (3) Couples (1) Family (1)
5 out of 5
Excelente trato muy bueno

Posted by on Feb 23, 2022

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Comment from Hotel Management

Feb 23, 2022 by Aloft Ponce Team

On behalf of the entire hotel team, I want to thank you for sharing about you experience. We hope to welcome you again soon.

2 out of 5
The hotel structure is nice 3 🌟 Cleanliness 3 🌟 Courteous staff 4 🌟 Our staying disappointed , room at 19 degrees Celsius , thermostat not working , got short T , tv didn't work ,phone was complicated to use , next day breakfast, buffet was cool . My room was 339 I let staff know of the problems .

Posted by on Aug 21, 2021

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Comment from Hotel Management

Aug 22, 2021 by Aloft Ponce

Thank you for your feedback. We will be addressing your concerns.

2 out of 5
room was small and due to the rain water was coming in from the windows, very dangerous from water on floor. shower floor very slippery.

Posted by on Aug 17, 2021

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Comment from Hotel Management

Aug 17, 2021 by Aloft Ponce

Thank you for your feedback. We will be addressing your concerns.

3 out of 5

Posted by on Aug 1, 2021

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5 out of 5

Posted by on Jul 22, 2021

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5 out of 5

Posted by on Jul 16, 2021

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Comment from Hotel Management

Jul 27, 2021 by Aloft Ponce

Thanks for staying with us. We appreciate your feedback!

Property Features

There are 4 restaurants on site. Public spaces have free WiFi. Aloft Ponce offers its guests 2 outdoor swimming pools and a 24-hour fitness center. There are 5 meeting rooms available. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Aloft Ponce also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. Self parking is free. This 3.5-star Ponce hotel is smoke free.

  • 151 guestrooms or units
  • 6 levels
  • 4 dining venues
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Aloft Ponce offers 151 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 55-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided once per stay.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Netflix
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.

Aloft Ponce has 4 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Aloft Ponce offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 16.95 per person (approximately)
  • Airport shuttle fee: USD 20 per person (one-way)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloft Ponce Hotel
  • Aloft Ponce Ponce
  • Aloft Ponce Hotel Ponce

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.