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Carlton Plaza Poços de Caldas

3.5 star property
Family-friendly 3.5-star hotel with 2 restaurants

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Photo gallery for Carlton Plaza Poços de Caldas

Interior entrance
Interior entrance
Outdoor pool, sun loungers
Front of property
Hypo-allergenic bedding, minibar, blackout drapes, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
R. Junqueiras, 601 - Centro, Poços de Caldas, MG, 37701-033
  • Place, Thermas Antonio Carlos
    ‪2 min walk‬
  • Place, Macacos Fountain
    ‪3 min walk‬
  • Place, Pedro Sanches Square
    ‪5 min walk‬

Room options

View all photos for Deluxe Triple Room

Hypo-allergenic bedding, minibar, blackout drapes, soundproofing

Deluxe Triple Room

9.2 out of 10
Wonderful
(22 reviews)
  • City view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Room (Suite)

View from room

Room (Suite)

9.6 out of 10
Exceptional
(9 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Hypo-allergenic bedding, minibar, blackout drapes, soundproofing

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(62 reviews)
  • City view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

About the neighborhood

Poços de Caldas

Região Urbana Homogênea IX stay.With a stay at this Região Urbana Homogênea IX hotel, you'll be steps from Paco das Aguas Shopping Center and Macacos Fountain. Thermas Antonio Carlos and Calendario Floral Monument are also within half a mile (1 km).

What's nearby

  • Paco das Aguas Shopping Center - 1 min walk - 0.1 miles
  • Thermas Antonio Carlos - 2 min walk - 0.1 miles
  • Macacos Fountain - 3 min walk - 0.2 miles
  • Pedro Sanches Square - 5 min walk - 0.3 miles
  • Poços de Caldas Cable Car - 6 min walk - 0.4 miles

Restaurants

  • ‪Sete Quedas Leiteria & Café - ‬5 min walk
  • ‪Cucina Francesco - ‬5 min walk
  • ‪Ruth's - ‬6 min walk
  • ‪Pietro Casa do Chope - ‬6 min walk
  • ‪Cantina do Araújo - ‬5 min walk

About this property

Carlton Plaza Poços de Caldas

Family-friendly 3.5-star hotel with 2 restaurants
Carlton Plaza Poços de Caldas offers its guests an outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. An arcade/game room, multilingual staff, and complimentary newspapers in the lobby are also featured at the family-friendly Carlton Plaza Poços de Caldas. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Poços de Caldas hotel.

  • 1 building
  • 120 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Built in 1994
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
Carlton Plaza Poços de Caldas offers 120 accommodations with minibars and hair dryers. 32-inch LCD televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Bar (on property)
Ibis Styles Poços De Caldas
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 344 reviews
$54 nightly
The price is $57
Mar 22 - Mar 23
Total with taxes and fees
Ibis Styles Poços De Caldas

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • In-room roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 5 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: BRL 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Up to 3 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carlton Plaza Hotel Pocos de Caldas
Carlton Plaza Hotel
Carlton Plaza Pocos de Caldas
Carlton Plaza Pocos De Caldas
Carlton Plaza Poços de Caldas Hotel
Carlton Plaza Poços de Caldas Poços de Caldas
Carlton Plaza Poços de Caldas Hotel Poços de Caldas

Frequently asked questions

How close is Carlton Plaza Poços de Caldas to the airport?

Carlton Plaza Poços de Caldas is 323.1 mi (476-min drive) away from the Belo Horizonte (CNF-Tancredo Neves Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Carlton Plaza Poços de Caldas?

As of Mar 16, 2026, prices found for a 1-night stay for 2 adults at Carlton Plaza Poços de Caldas on Mar 29, 2026 start from $45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Carlton Plaza Poços de Caldas have an airport shuttle?

Airport shuttle services are not available at Carlton Plaza Poços de Caldas.

Does Carlton Plaza Poços de Caldas offer free breakfast?

Carlton Plaza Poços de Caldas offers free full breakfast every day from 6:30 AM to 10 AM.

Is there a casino at Carlton Plaza Poços de Caldas?

No, there is no casino at this hotel, but Palace Casino (6-min walk) is nearby.

What time is check-in at Carlton Plaza Poços de Caldas?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Carlton Plaza Poços de Caldas?

Free parking is not available at this hotel. Self parking is available for BRL 40 per day.

Does Carlton Plaza Poços de Caldas have a pool?

Carlton Plaza Poços de Caldas features an outdoor pool.

Does Carlton Plaza Poços de Caldas have a restaurant?

Yes, there are 2 restaurants on site.

Does Carlton Plaza Poços de Caldas have a spa?

There are no spa services available at this hotel.

How close is Carlton Plaza Poços de Caldas to downtown Poços de Caldas?

Carlton Plaza Poços de Caldas is 0.4 mi away from Poços de Caldas.

Carlton Plaza Poços de Caldas Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 974 reviews
Rating 8 - Good. 282 out of 974 reviews
Rating 6 - Okay. 64 out of 974 reviews
Rating 4 - Poor. 19 out of 974 reviews
Rating 2 - Terrible. 16 out of 974 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Renata

Liked: Cleanliness, staff & service
Hotel is not in good condition. Breakfast is great. My car was parked and came completely dirty of bird droppings.
Stayed 3 nights in Nov 2025

10/10 Excellent

CRISTIANE, Mount Vernon

Stayed 8 nights in Oct 2025

10/10 Excellent

Jaime

Stayed 4 nights in Oct 2025

2/10 Terrible

Renata

Stayed 1 night in Sep 2025

8/10 Good

Edinan

Liked: Cleanliness, staff & service, property conditions & facilities
Locatio
Stayed 1 night in Jul 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is safe, neat and clean. The staff is very professional and kind. I have stayed at this hotel 5 times and it does not dissapoint.
Stayed 3 nights in Jul 2025

10/10 Excellent

LUCIANA, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Paulo C, Springfield

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excelente hotel adoramos tudo ! Super recomendo !
Stayed 7 nights in Feb 2025

10/10 Excellent

Michel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Kind staff. Well maintained.
Stayed 1 night in Feb 2025

10/10 Excellent

Michel

Stayed 4 nights in Dec 2024

8/10 Good

Edinan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2024

10/10 Excellent

Cleide

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff and located in a very walkable neighborhood. The breakfast was excellent!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sonia

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel downtown Poços de Caldas

Nice hotel downtown Poços de Caldas Very comfortable beds . Room is very spacious . The breakfast is really good . So many good stuff . The stuff is very nice and always try to help.
Stayed 4 nights in Aug 2024

6/10 Okay

Flavia

Traveled with family
Liked: Room comfort
Stayed 1 night in May 2024

2/10 Terrible

Luciana

Liked: Cleanliness
Disliked: Staff & service
Don’t like at all
Stayed 4 nights in Sep 2023

2/10 Terrible

Luciana

Stayed 9 nights in Sep 2023

6/10 Okay

alexandre, Stamford

Traveled with partner
Disliked: Cleanliness
Is a great area, but they never did renovations , is old appliances. Is not good clean bathrooms,or bedroom floor , they only change the towels and bad sheets is very clean . The staffs all very nice , but you have to pay to park every day , it’s not included on the hotel , is a expensive hotel but is not worth , they need to do it all the renovations to be fair . I’m very disappointed , compare to the others hotels is cheaper than them and they have better hotels.
Stayed 15 nights in Apr 2022

2/10 Terrible

Flavia

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

The hotel was great. The staff very friendly and helpful. There was an excellent free breakfast, and the lunch and dinner buffet were very reasonably priced. The building is a little older, but very well maintained and very clean. Poços de Caldas is a quiet, lovely resort town in the mountains, that grew around the hot springs there.
Stayed 3 nights in Apr 2021

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+ Hotel

Great location and friendly staff. Breakfast is really good as well.
Stayed 1 night in Nov 2020

8/10 Good

Paulo, Brasília-DF

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
As acomodações são boas e bem higienizadas. Bom café da manhã. Ao fazer o check-out me foi cobrado o valor do estacionamento, apesar de constar como uma facilidade do hotel, assim como café da manhã, Wi-Fi e outras que não me foram cobradas. Quando fiz a reserva a informação de cobrança do estacionamento não constava.
Stayed 1 night in Sep 2020

10/10 Excellent

Kirk, Florida

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fairly modern and in the middle of the city. Large parking lot (free) across the street. Many restaurants and retail shopping within 2-3 blocks of the hotel. Parks are nearby too and a full service supermarket across the street. Staff at the front desk were very courteous. Rooms were large and offered good views of the mountains nearby. Shower was great. Free WiFi was fast too. Buffet breakfast in the morning (served from 07:00 to 10:00) had many choices and the staff would make omelettes or eggs for you. I would stay here again
Stayed 2 nights in Aug 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
the rooms are very poor, the air conditioner is just one unit in one room no nearly enough and very noisy. there are not any drawers to place our clothing, some of the chairs in the room were broken. The breakfast was very unappealing, not up to health codes. No ice on things that are supposed to be kept cold, no cover or protection over the food. Very disappointing and expensive. Very noisy as well.
Stayed 5 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2019