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Hampton Inn & Suites Plattsburgh

2.5-star property
586 State Route 3, Plattsburgh, NY 1-855-201-7819

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3.3 out of 5
See all 9 Travelocity Reviews

"Clean Bed, Clean Bath, Clean Carpet, stayed 8 days on a business and it nice to being able to write my reports in a very quiet and comfortable room, v ... " More

By Lapusa, from Texas, USA on Tue 13 Mar 2012

Hotel Description

Hotel near Lake Champlain in Plattsburgh

In Plattsburgh

Within 3 miles (5 km) of this Plattsburgh hotel, you'll find Lake Champlain and Champlain Centre. State University of New York-Plattsburgh and Kent Delord House Museum are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool, a fitness center, and a restaurant. Relax with a drink at the bar/lounge and enjoy free perks like buffet breakfast and free self parking. A business center, free WiFi in public areas, and express check-out are also on offer.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 94 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs. Free weekday newspapers, free local calls, and free toiletries are also available.

One king bed nonsmoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$106* Per night/room Mar 1 - Mar 2

One king studio sofabed nonsmoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

One king large room nonsmoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Queen Beds, Non-Smoking, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Queen Beds, Non-Smoking, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Two queen beds nonsmoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hampton Inn & Suites Plattsburgh ratings based on 9 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hampton Inn & Suites Plattsburgh

Everyone (2) Couples (1) Family (6)
3 out of 5
We were double charged, now have to spend time finding out why. Most staff nice. Breakfast pretty much same daily. Beds extra firm. Room clean and pleasant.

Posted by on Dec 27, 2019

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3 out of 5
Happy to get a big enough room the breakfast was ok but the people doing it never asked if everything was ok and hospitality

Posted by on Dec 1, 2019

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5 out of 5

Posted by on Sep 1, 2019

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4 out of 5
Staff was rude. They were unable to answet questions amd seems irritated. They ignored us.

Posted by on Jul 5, 2019

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1 out of 5
Terrible, Racist Front Desk ladies...NEVER AGAIN. Rude, accusatory attitudes, called cops when confronted...TERRIBLE SERVICE...NEVER AGAIN

Posted by on Jun 12, 2019

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Comment from Hotel Management

Jun 14, 2019 by General Manager

Sir, you were found to be smoking marijuana in our guest room. Your stay was not extended for this reason. You signed an agreement upon check in that we are a non-smoking property and that if evidence of smoking is found, you are to be charged a $250 fee. We chose to not extend your stay. You then left a vulgar note in your guest room and used profanity at the front desk after throwing your key card at the staff. That is why the police were called.

1 out of 5
Room was dirty upon arriva! The first thing i always do upon arrival is look under the bed and check the mattress. As having brought bed bugs home from a dirty hotel once i never want my family to be exposed to that again as it was costly to remove them and it urned our lives upside down during the holidays. The mattresses at this hampton in were yellowed and had stains with no mattress protectors on them to protect them from fluids, stains or bedbugs. There was also garbage and dust under both beds. Upon telling the front desk they told me they could give me a refund had i not booked through a third party site such as travelocity. They did offer me another room but if one room doesnt gave mattress protectors none of them do. I simply wanted my money back. After filing s complaint with travelocity was told it was denied becuase the hotel said the room was clean and i caused a scene. As my family was the only one ar the front desk area im not sure how i caused a scene. I refuse to stay at a dirty hotel. Needless to say i will not be staying at any Hampton inn or hilton for that matter and as travelocity failed to reslove or refund my money and took the hotels word over mine i will no longer use travelocity or Expedia. There are plenty of other travel websites out there and i guess 20 years of business means nothing. Stay at at a coutyyard by marriot instead there rooms are clean, up to date and have a helpful staff

Posted by on Apr 1, 2019

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5 out of 5

very comfortable stay

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Clean Bed, Clean Bath, Clean Carpet, stayed 8 days on a business and it nice to being able to write my reports in a very quiet and comfortable room, very good restaurant right next to it.

Posted by , from Texas, USA on Mar 13, 2012

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3 out of 5

satisfactory

Pros: Free breakfast
WE just needed a place near the highway to sleep for one night. It was simple but clean Breakfast was a bit too crowded so we didn't bother

Posted by , from Ontario, Canada on Nov 15, 2011

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5 out of 5

Posted by on May 15, 2019

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About the Hampton Inn & Suites Plattsburgh

Location 586 State Route 3, Plattsburgh, NY 12901

Property Features

Hampton Inn & Suites Plattsburgh offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. There's an onsite business center. Hampton Inn & Suites Plattsburgh also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Plattsburgh hotel is smoke free.

  • 94 guestrooms or units
  • 5 levels
  • Built in 2009
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Plattsburgh, NY (PBG-Plattsburgh Intl.) (11.2 km / 7 mi)
  • Train station: Plattsburgh Station (4.9 km / 3 mi)
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Plattsburgh offers 94 air-conditioned accommodations with complimentary weekday newspapers and complimentary toiletries. LCD televisions are featured in guestrooms. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Refrigerator
  • Microwave
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily.

Hampton Inn & Suites Plattsburgh has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards

Hotel Names

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You should know

  • Pool access available from 6 AM to 10 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.