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4.4 out of 5

"Staff was very friendly. The breakfast was very good and enjoyable that a buffet was still available. The beds and pillows were really comfortable. " More

By a verified traveler on Wed 13 Oct 2021

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Hotel Description

Family-friendly 3-star hotel near Champlain Centre

Near the airport

You'll be within half a mile (1 km) of Champlain Centre and 2 miles (3 km) of State University of New York-Plattsburgh with a stay here. Strand Center for the Arts and Lake Champlain are also within 3 miles (5 km).

Family-friendly fun

This hotel features a restaurant, an indoor pool, and a bar/lounge. Bring the family and enjoy the arcade/game room and kid-friendly dining. Enjoy the 24-hour gym and free perks like daily breakfast and free self parking.

Free WiFi, comfy beds

Featuring conveniences like refrigerators and microwaves, the 126 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include pillowtop beds, coffee/tea makers, and free local calls. Change of towels is available on request.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$119* Per night/room Nov 2 - Nov 3

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Plattsburgh ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Plattsburgh

Everyone (6) Couples (2) Family (3)
5 out of 5
Staff was very friendly. The breakfast was very good and enjoyable that a buffet was still available. The beds and pillows were really comfortable.

Posted by , from Cazenovia on Oct 13, 2021

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Comment from Hotel Management

Oct 14, 2021 by Bob

Thanks for the 5 star review of the hotel and the work the staff does Safe travels Bob Smith owner

5 out of 5
I've traveled a fair-share and stayed at many hotels....and this one rates right up there. The staff was amazing, the room was spotless, the free breakfast was way more than I expected. You can't do any better in this price-range. The only personal complaint we had were the pillows on the bed. They are 1/2 size and for some reason my wife and I couldn't sleep well with them. On the grand scale of things it was no big deal. Thank you Best Western!

Posted by on Oct 12, 2021

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Comment from Hotel Management

Oct 13, 2021 by Bob

Roberta Thank you very much for your extensive comments and compliments about the hotel and the work the staff does. I will look into your comment about the pillows. Travel safely Bob Smith owner

5 out of 5
Very clean and comfortable room. The whole property and pool are very well maintained. Excellent breakfast selection and lovely dining area to enjoy it in! We will stay here again.

Posted by on Aug 21, 2021

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Comment from Hotel Management

Aug 22, 2021 by Bob

Thank you very much for acknowledging the work of the staff in maintaining the hotel. I am glad you enjoyed the renovations we have done. Travel safely Bob Smith owner

5 out of 5
Great breakfast. Friendly staff

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 17, 2021 by Bob

Thank you for the five star review of the work the staff does at the hotel. We appreciate the feedback Safe travels Bob Smith owner

4 out of 5
The room was nice and clean and the location was convenient.

Posted by on Jul 26, 2020

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Comment from Hotel Management

Jul 26, 2020 by Bob

Thank you for your 4 star review of the hotel and of its staff. Travel safely Bob Smith owner

4 out of 5

Posted by on Aug 30, 2019

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Comment from Hotel Management

Aug 31, 2019 by Bob

Thank you for the 4 out of 5 rating of the hotel and its staff Travel safely Bob Smith owner

5 out of 5
Very clean, eas6 access, breakfast was the best I’ve seen in awhile, real eggs!

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 27, 2019 by Bob

Thank you for the 5/5 rating I am glad you enjoyed breakfast. Travel safely Bob Smith owner

2 out of 5
I could hear as clear as day the person using the bathroom upstairs from me several times during the night. I ended up leaving@430am.

Posted by on Jul 12, 2019

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Comment from Hotel Management

Jul 12, 2019 by Bob

I am sorry the sound of the person using the bathroom above you was disturbing to you. I will have the sound proofing (plumbing penetrations) in the bathroom checked as the flooring and ceiling is reinforced fireproof concrete.

4 out of 5

Posted by on Dec 16, 2018

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Comment from Hotel Management

Dec 17, 2018 by Bob S

Thank you for your 4 star review of the hotel and staff Travel safe Bob Smith owner

5 out of 5
The room was very big and comfortable. I love the pool, it was clean and our eyes didn’t hurt from too much chlorine. I would recommend this hotel to anyone.

Posted by , from smithtown, NY on Aug 27, 2018

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Comment from Hotel Management

Aug 28, 2018 by Bob S

Good morning Maggie, Thank you for your review and recommendation Safe travels Bob Smith Owner

About the Best Western Plus Plattsburgh

Location 446 Route 3, Plattsburgh, NY 12901

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Plattsburgh offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. A terrace, tour/ticket assistance, and a vending machine are also featured at the family-friendly Best Western Plus Plattsburgh. A roundtrip airport shuttle is free (available on request). Self parking is free. This 3-star Plattsburgh hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Plattsburgh Station (4.1 km / 2.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Plus Plattsburgh offers 126 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Plattsburgh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free breakfast daily.

Best Western Plus Plattsburgh has a restaurant serving lunch and dinner.

99 Pub and Restaurant - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 1:30 AM
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 10 per pet, per day
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Inn Smithfield
  • Best Western Plus Inn Smithfield Plattsburgh
  • Best Western Plus Smithfield
  • Best Western Plus Smithfield Plattsburgh
  • Best Western Smithfield
  • Best Western Plus Plattsburgh Hotel
  • Best Western Plattsburgh
  • Best Western Plus The Inn At Smithfield Hotel Plattsburgh
  • Plattsburgh Best Western
  • Best Western Plus The Inn At Smithfield
  • Plus Plattsburgh Plattsburgh
  • Best Western Plus Plattsburgh Hotel
  • Best Western Plus Plattsburgh Plattsburgh
  • Best Western Plus Plattsburgh Hotel Plattsburgh

You should know

  • Best Western Plus Plattsburgh offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.