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Grand Mercure Phuket Patong

Property class: 5 and above
Family-friendly 5-star hotel near Patong Beach

Choose dates to view prices

Photo gallery for Grand Mercure Phuket Patong

A hotel with multiple floors, a swimming pool, and outdoor seating areas.
Creator video
A hotel pool with a water slide, lounge chairs, and umbrellas.
A hotel room with a large bed, a seating area, a glass door leading to a balcony, and a small pool.
A spacious lobby with high ceilings, large columns, and ceiling fans.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1 Soi Ratuthit 200 Pi 2 Road, Patong Beach, Patong, Phuket, 83150
  • Place, Patong Beach
    ‪7 min walk‬
  • Place, Jungceylon Shopping Center
    ‪9 min walk‬
  • Place, Bangla Road
    ‪14 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪52 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Pool Access

A hotel room with a large bed, a desk, a chair, a small table, and a view of the outdoors.

Deluxe Room, 1 King Bed, Pool Access

9.2 out of 10
Wonderful
(17 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Pool Access

A hotel room with two beds, a sofa, a table, and a view of a pool and greenery.

Deluxe Room, 2 Twin Beds, Pool Access

8.8 out of 10
Excellent
(3 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a seating area with a round table, and a small kitchenette.

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(48 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Superior Room, 2 Twin Beds

8.2 out of 10
Very good
(15 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a sofa, and a decorative wall mural.

Superior Suite, 1 King Bed

  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

A swimming pool with blue mosaic tiles, surrounded by wicker furniture and a potted plant.

Villa, 2 Bedrooms

  • 2314 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Villa, 1 Bedroom

A modern hotel room with a glass door leading to a balcony, a pool, and a living area with a sofa and a table.

Villa, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed

A modern hotel room with a curved sofa, a dining table, and a view of the cityscape.

Deluxe Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Patong

Oceanside stay.Your stay at this Patong hotel places you within a 10-minute walk of Patong Beach and Jungceylon Shopping Center. Also, Bangla Road is within half a mile (1 km) and Karon Beach is within 3 miles (5 km).

What's nearby

  • Patong Beach - 7 min walk - 0.4 miles
  • Jungceylon Shopping Center - 9 min walk - 0.5 miles
  • Central Patong - 9 min walk - 0.5 miles
  • Banzaan Fresh Market - 12 min walk - 0.7 miles
  • Bangla Road - 14 min walk - 0.8 miles

Getting around

  • Phuket Intl. Airport (HKT) - 59 min drive

Restaurants

  • ‪Sak & Sa Thai Food - ‬3 min walk
  • ‪Koola Bar - ‬3 min walk
  • ‪Hooters - ‬3 min walk
  • ‪Cairo Restaurant - ‬3 min walk
  • ‪Roxane Cafe & Restaurant - ‬3 min walk

About this property

Grand Mercure Phuket Patong

Family-friendly 5-star hotel near Patong Beach
Grand Mercure Phuket Patong offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a steam room. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, 3 meeting rooms, and limo/town car service. Event space at this hotel measures 4455 square feet (414 square meters) and includes conference space. A children's pool, a fitness center, and a rooftop terrace are also featured at the luxury Grand Mercure Phuket Patong. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Patong hotel.

  • 314 guestrooms or units
  • 7 levels
  • 6 buildings
  • Meeting rooms
  • 4455 sq ft of conference space
  • 414 sq m of conference space
  • Built in 2014
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Grand Mercure Phuket Patong offers 314 accommodations with minibars (stocked with some free items) and minibars. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Ryn Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 600 for adults and THB 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Steam room
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The name on the photo identification presented at check-in must match the name on the reservation.
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Mercure Phuket Patong

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1600.0 per night.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: THB 1000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 600 for adults and THB 300 for children
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: THB 2000 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Mercure Phuket Patong Hotel
Grand Mercure Phuket Hotel
Grand Mercure Phuket Patong
Grand Mercure Phuket
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Resort
Grand Mercure Phuket Patong (opening Early 2014)

Frequently asked questions

How close is Grand Mercure Phuket Patong to the airport?

Grand Mercure Phuket Patong is 20.8 mi (59-min drive) away from the Phuket Intl. Airport (HKT) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Mercure Phuket Patong?

As of Oct 30, 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Phuket Patong on Nov 2, 2026 start from $84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Mercure Phuket Patong have an airport shuttle?

Grand Mercure Phuket Patong offers an airport shuttle 24 hours a day, on request, for a charge of THB 2000 per vehicle, one-way.

How close is Grand Mercure Phuket Patong to the beach?

This hotel is a short 8-minute walk from Patong Beach and 2.9 mi (15-min drive) from Karon Beach. Don't forget your sunscreen!

Does Grand Mercure Phuket Patong offer free breakfast?

Free breakfast isn’t provided at Grand Mercure Phuket Patong, but buffet breakfast is offered for a fee of THB 600 for adults and THB 300 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Grand Mercure Phuket Patong?

No, there is no casino at this hotel.

What time is check-in at Grand Mercure Phuket Patong?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Grand Mercure Phuket Patong?

This hotel offers free self parking.

Does Grand Mercure Phuket Patong have a pool?

Grand Mercure Phuket Patong features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does Grand Mercure Phuket Patong have a restaurant?

Grand Mercure Phuket Patong is home to Bubbles Restaurant, which features international cuisine, pool views, and a poolside location.

Does Grand Mercure Phuket Patong have a spa?

Pamper yourself with a day at Ryn Spa, where you can enjoy aromatherapy, Thai massages, and body treatments.

How close is Grand Mercure Phuket Patong to downtown Patong?

Grand Mercure Phuket Patong is 0.7 mi away from Patong.

Grand Mercure Phuket Patong Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 619 out of 1001 reviews
Rating 8 - Good. 279 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great everything we want to do very close to this hotel. The hotel was very clean and the buffet was amazing.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed this place Very clean, friendly staff and rooms are nice and quiet
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and amazing buffet breakfast. Great location for everything.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this place based on reviews and had the best time. Great location, lots to walk to locally. Breakfast buffet is amazing! Friday night seafood buffet was fantastic! They helped us book our excursion to Kho Phi Phi and we had the most magical experience! We’d totally come back and stay again!!!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This large hotel is in the busy shopping area of Patong but once inside it feels quite peaceful and relaxing with a lovely pool area in the centre of the accommodation buildings. We enjoyed all our meals at the restaurant even though there were cheaper options nearby.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and the staff was always friendly and very helpful
Stayed 10 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and super clean!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool especially if you get the ground floor
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 hotel staff were friendly will definitely be staying here again in the future
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Food was excellent especially the seafood Buffett.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional staff, location and hotel
Stayed 14 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely, comfortable and staff very polite and helpful
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, the staff, I have no complaints.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Clean and great location. Amenities are excellent
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fantastic it is in a great location The staff are always helpful and happy Breakfast had everything you could want There is a bar and cafe in the foyer both are recommendable There are also plenty of authentic local restaurants nearby The beach is 200 yards away It was by luck we picked this hotel but we will definitely return
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 11 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful. The staff are so friendly and helpful. The food in the restaurant was great. Highly reccommend
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything… it was an amazing stay!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Quiet.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean, grounds and pool area were pretty, walkable
Stayed 13 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Easy short walk to shopping centre , night life, beach. No taxi required at all for our stay in patong. Daily shuttle bus to shopping centre at 12:15pm which was convenient if you don’t want to walk. Staff all were lovely. The restaurant across the road was delicious and affordable . Are there many times. Buffet breakfast also great.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Staff.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay . Location is great one block back from the beach The hotel breakfast area and swim up bar are very good. The breakfasts have a huge selection. Rooms very clean and tidy . For older it may be better to ask for step in shower as I’m not a fan of step in bath and high sides But it’s certainly a good stay and value for money
Stayed 11 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Really Nice Hotel to stay with Family
Stayed 6 nights in Mar 2025