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The Hotel Serene Glendale Peoria, Surestay Collection by BW

2.5 star property
Hotel near Peoria Sports Complex in Glendale

Choose dates to view prices

Photo gallery for The Hotel Serene Glendale Peoria, Surestay Collection by BW

Lobby
Free breakfast
Family Room, 2 Queen Beds, Non Smoking (with Sofabed) | 1 bedroom, individually furnished, desk, iron/ironing board
Reception
Outdoor pool, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
7885 W Arrowhead Towne Center, Glendale, AZ, 85308
  • Place, Arrowhead Towne Center
    ‪2 min walk‬
  • Place, Arizona Broadway Theatre
    ‪14 min walk‬
  • Place, Peoria Sports Complex
    ‪19 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, individually furnished, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(24 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, individually furnished, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 297 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

Family Room, 2 Queen Beds, Non Smoking (with Sofabed) | 1 bedroom, individually furnished, desk, iron/ironing board

Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Glendale

In Glendale .Within a 15-minute walk of the hotel, you'll find Arrowhead Towne Center and Arizona Broadway Theatre. Peoria Stadium and Peoria Sports Complex are also within 2 miles (3 km).

What's nearby

  • Arrowhead Towne Center - 2 min walk - 0.1 miles
  • Arizona Broadway Theatre - 14 min walk - 0.8 miles
  • Peoria Stadium - 15 min walk - 0.8 miles
  • Peoria Sports Complex - 19 min walk - 1.0 mile
  • Arizona Canal - 5 min drive - 2.1 miles

Getting around

  • Phoenix Deer Valley Airport (DVT) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪In-N-Out Burger - ‬10 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Raising Cane's Chicken Fingers - ‬4 min walk
  • ‪Circle K - ‬10 min walk

About this property

The Hotel Serene Glendale Peoria, Surestay Collection by BW

Hotel near Peoria Sports Complex in Glendale
Free breakfast is served. Public spaces have free WiFi. An outdoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly The Hotel Serene Glendale Peoria, Surestay Collection by BW. Self parking is free. A complete renovation of The Hotel Serene Glendale Peoria, Surestay Collection by BW was completed in January 2022.

This Glendale hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 2 levels
  • Built in 1996
  • Breakfast available (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • ATM
  • No smoking on site
The Hotel Serene Glendale Peoria, Surestay Collection by BW offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

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  • Breakfast included
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May 3 - May 4
Total with taxes and fees
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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Breakage deposit: USD 150.00 per stay
  • A damage deposit of USD 150.00 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Property is also known as

Quality Inn Glendale Arrowhead Towne Center
Ramada Hotel Glendale
Ramada At Arrowhead Mall Hotel Glendale
Ramada Glendale Hotel
Glendale Ramada
Quality Inn Arrowhead Towne Center
Quality Glendale Arrowhead Towne Center
Quality Arrowhead Towne Center
The Hotel Serene
Quality Inn Glendale at Arrowhead Towne Center

Frequently asked questions

How close is The Hotel Serene Glendale Peoria, Surestay Collection by BW to the airport?

The Hotel Serene Glendale Peoria, Surestay Collection by BW is 11.5 mi (14-min drive) away from the Phoenix Deer Valley Airport (DVT) airport, the closest popular airport to the property.

How much does it cost to stay at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

As of Apr 21, 2026, prices found for a 1-night stay for 2 adults at The Hotel Serene Glendale Peoria, Surestay Collection by BW on May 10, 2026 start from $96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Hotel Serene Glendale Peoria, Surestay Collection by BW have an airport shuttle?

Airport shuttle services are not available at The Hotel Serene Glendale Peoria, Surestay Collection by BW.

Does The Hotel Serene Glendale Peoria, Surestay Collection by BW offer free breakfast?

Yes, The Hotel Serene Glendale Peoria, Surestay Collection by BW offers free breakfast.

Is there a casino at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

No, there is no casino at this hotel, but Desert Diamond Casino - West Valley (11-min drive) is nearby.

What time is check-in at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM.

Is there free parking at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

This hotel offers free self parking.

Does The Hotel Serene Glendale Peoria, Surestay Collection by BW have a pool?

The Hotel Serene Glendale Peoria, Surestay Collection by BW features an outdoor pool.

Does The Hotel Serene Glendale Peoria, Surestay Collection by BW have a spa?

There are no spa services available at this hotel.

How close is The Hotel Serene Glendale Peoria, Surestay Collection by BW to downtown Glendale?

The Hotel Serene Glendale Peoria, Surestay Collection by BW is 7.5 mi away from Glendale.

The Hotel Serene Glendale Peoria, Surestay Collection by BW Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 455 out of 1004 reviews
Rating 8 - Good. 237 out of 1004 reviews
Rating 6 - Okay. 144 out of 1004 reviews
Rating 4 - Poor. 89 out of 1004 reviews
Rating 2 - Terrible. 79 out of 1004 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

TOM, VAIL

Stayed 1 night in Feb 2026

6/10 Okay

Alecsis

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Our toilet was broke the entire time ...
Stayed 4 nights in Jan 2026

6/10 Okay

Sandra

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
If you like hot water for showers, DONT stay here! staff very nice, but after a long day of traveling with kids to have a cold shower was the worst!! I gave 3 stars because staff that night was very nice and was very clean... we were accomadated to another room but the water was not as warm as it should be, and after a call to the manager from staff, he claimed it was cold because it was late and everyone was taking showers!!!
Stayed 3 nights in Jan 2026

6/10 Okay

Steven

Business traveler
Liked: Cleanliness
I’ve always been a function over form advocate and from that from that standpoint the room itself is fine. Close to the mall and multiple options for dining are nearby. I only stayed a couple of hours to shower due to plumbing problems, shower too slippery to be safe for anyone especially old people like me.
Stayed 1 night in Jan 2026

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities
Clean. Comfortable and pleasant bed. Spacious. For the money worth it.
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2026

8/10 Good

Andrew

Stayed 1 night in Jan 2026

10/10 Excellent

Tyler

Stayed 1 night in Dec 2025

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service
Disliked: Amenities
I like the hotel. The staff was very friendly and helpful. This app asked me how I liked the breakfast. *There was NO breakfast available, because it is New Years. I chose this hotel because of the breakfast. I believe I should be given a discount Or a voucher for a future stay.
Stayed 1 night in Dec 2025

10/10 Excellent

William

Stayed 1 night in Dec 2025

10/10 Excellent

ANITA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the customer service at check in yesterday and the room was great. Definitely will be back to enjoy the heated pool as it was raining.
Stayed 1 night in Dec 2025

6/10 Okay

Leah

Stayed 1 night in Dec 2025

8/10 Good

Nathalie

Liked: Cleanliness, amenities, property conditions & facilities
I stayed on the first floor it was a bit noisy. But beside that it was ok. I did enjoy my stay
Stayed 2 nights in Dec 2025

6/10 Okay

Irma

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Staff was nice. The hand wash soap bottle was completely empty and the shower bottles were not filled either. There was a smoke smell in the room. Otherwise quiet and good for a 1 night stay
Stayed 1 night in Dec 2025

10/10 Excellent

Lerenzo

Stayed 1 night in Dec 2025

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Dec 2025

10/10 Excellent

Ilene

Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Yes
Stayed 1 night in Dec 2025

8/10 Good

Eric

Stayed 2 nights in Dec 2025

6/10 Okay

Alexia

Stayed 2 nights in Nov 2025

10/10 Excellent

Leonel

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Jeff

Stayed 3 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Andreya

Liked: Staff & service, property conditions & facilities, room comfort
It was good.
Stayed 2 nights in Nov 2025

10/10 Excellent

James, Glendale

Stayed 1 night in Nov 2025