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The Hotel Serene Glendale Peoria, Surestay Collection by BW

2.5 star property
Hotel near Peoria Sports Complex in Glendale

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Photo gallery for The Hotel Serene Glendale Peoria, Surestay Collection by BW

Outdoor pool, sun loungers
Lobby
Free breakfast
Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, individually furnished, desk, iron/ironing board
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
7885 W Arrowhead Towne Center, Glendale, AZ, 85308
  • Place, Arrowhead Towne Center
    ‪2 min walk‬
  • Place, Arizona Broadway Theatre
    ‪12 min walk‬
  • Place, Peoria Sports Complex
    ‪15 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, individually furnished, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(14 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, individually furnished, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 297 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed) | 1 bedroom, individually furnished, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(4 reviews)
  • 285 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

Family Room, 2 Queen Beds, Non Smoking (with Sofabed) | 1 bedroom, individually furnished, desk, iron/ironing board

Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Glendale

In Glendale .Within a 15-minute walk of the hotel, you'll find Arrowhead Towne Center and Arizona Broadway Theatre. Peoria Sports Complex and Polar Ice Peoria are also within 2 miles (3 km).

What's nearby

  • Arrowhead Towne Center - 2 min walk - 0.1 miles
  • Arizona Broadway Theatre - 12 min walk - 0.7 miles
  • Peoria Sports Complex - 15 min walk - 0.8 miles
  • Westgate Entertainment District - 11 min drive - 10.1 miles
  • State Farm Stadium - 11 min drive - 10.5 miles

Getting around

  • Phoenix Deer Valley Airport (DVT) - 14 min drive

Restaurants

  • ‪In-N-Out Burger - ‬10 min walk
  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪Circle K - ‬10 min walk
  • ‪Jamba Juice - ‬13 min walk
  • ‪Starbucks - ‬10 min walk

About this property

The Hotel Serene Glendale Peoria, Surestay Collection by BW

Hotel near Peoria Sports Complex in Glendale
Free breakfast is served. Public spaces have free WiFi. An outdoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly The Hotel Serene Glendale Peoria, Surestay Collection by BW. Self parking is free. A complete renovation of The Hotel Serene Glendale Peoria, Surestay Collection by BW was completed in January 2022.

This Glendale hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 2 levels
  • Built in 1996
  • Breakfast available (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • ATM
  • No smoking on site
The Hotel Serene Glendale Peoria, Surestay Collection by BW offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

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  • Hot Tub
  • Breakfast included
  • Pet friendly
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The price is $110
Nov 11 - Nov 12
Total with taxes and fees
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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night, plus a deposit of USD 150 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Breakage deposit: USD 150.00 per stay
  • A damage deposit of USD 150.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Property is also known as

Quality Inn Glendale Arrowhead Towne Center
Ramada Hotel Glendale
Ramada At Arrowhead Mall Hotel Glendale
Ramada Glendale Hotel
Glendale Ramada
Quality Inn Arrowhead Towne Center
Quality Glendale Arrowhead Towne Center
Quality Arrowhead Towne Center
The Hotel Serene
Quality Inn Glendale at Arrowhead Towne Center

Frequently asked questions

How close is The Hotel Serene Glendale Peoria, Surestay Collection by BW to the airport?

The Hotel Serene Glendale Peoria, Surestay Collection by BW is 11.5 mi (14-min drive) away from the Phoenix Deer Valley Airport (DVT) airport, the closest popular airport to the property.

How much does it cost to stay at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

As of Oct 18, 2025, prices found for a 1-night stay for 2 adults at The Hotel Serene Glendale Peoria, Surestay Collection by BW on Oct 26, 2025 start from $80.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Hotel Serene Glendale Peoria, Surestay Collection by BW have an airport shuttle?

Airport shuttle services are not available at The Hotel Serene Glendale Peoria, Surestay Collection by BW.

Does The Hotel Serene Glendale Peoria, Surestay Collection by BW offer free breakfast?

Yes, The Hotel Serene Glendale Peoria, Surestay Collection by BW offers free breakfast.

Is there a casino at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

No, there is no casino at this hotel, but Desert Diamond Casino - West Valley (11-min drive) is nearby.

What time is check-in at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM.

Is there free parking at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

This hotel offers free self parking.

Does The Hotel Serene Glendale Peoria, Surestay Collection by BW have a pool?

The Hotel Serene Glendale Peoria, Surestay Collection by BW features an outdoor pool.

Does The Hotel Serene Glendale Peoria, Surestay Collection by BW have a spa?

There are no spa services available at this hotel.

How close is The Hotel Serene Glendale Peoria, Surestay Collection by BW to downtown Glendale?

The Hotel Serene Glendale Peoria, Surestay Collection by BW is 7.5 mi away from Glendale.

Reviews

The Hotel Serene Glendale Peoria, Surestay Collection by BW Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 421 out of 965 reviews
Rating 8 - Good. 228 out of 965 reviews
Rating 6 - Okay. 136 out of 965 reviews
Rating 4 - Poor. 92 out of 965 reviews
Rating 2 - Terrible. 88 out of 965 reviews

Reviews

6/10 Okay

JAYSON, LAWRENCEVILLE

Traveled with family
Disliked: Staff & service
We stayed here for a special event and met many people staying at the property for this event. I think most of the people staying in the hotel were there for the same event that would start very early Sunday morning. The event was "first come, first served" so being there early was very important. The hotel staff was aware of this. Breakfast was supposed to be included with the stay. However, breakfast service didn't start until 7am. Everyone attending the event needed to be at the location event by 7am. The normal breakfast service started at 6am, but the start time for Sunday was 7am. We asked the staff if they could please start the breakfast service early since most people at the property wouldn't be able to wait for a 7am start. The staff that was working called the hotel Management and they said "No". We were very disappointed. We understand all businesses have normal operating hours, but this was an unusual circumstance and it's sad they decided they couldn't accommodate their customers.
Stayed 1 night in Sep 2025

6/10 Okay

Gill

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioning was extremely loud. Bed springs would pop if you moved. Neighbors in the next room kids started slamming doors and screaming at 630 in the morning, Although not the business fault. More of an expensive motel. Wouldn’t call it a hotel. Wouldn’t stay there again.
Stayed 1 night in Jul 2025

8/10 Good

Lance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice close to our surgery center and shopping.
Stayed 2 nights in Jul 2025

10/10 Excellent

Javon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Madelyn

Liked: Staff & service
Disliked: Property conditions & facilities
I liked the front service but the rooms still had stuff from the previous stayers.
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Stayed 2 nights in Jul 2025

4/10 Poor

Kelley

Stayed 1 night in Jun 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, comfy beds and great staff.
Stayed 3 nights in Jun 2025

8/10 Good

Joey

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Great location with antique stores, art galleries, gift shops and restaurants everywhere! For EV owners there are Level 2 chargers a short distance away!
Stayed 2 nights in Jun 2025

2/10 Terrible

Ronnie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty

The room was dirty
Stayed 2 nights in Jun 2025

6/10 Okay

Aynur

Traveled with partner
Liked: Cleanliness, staff & service
The only thing I didn’t like is the bed.
Stayed 2 nights in Jun 2025

4/10 Poor

Aaron

Stayed 7 nights in Jun 2025

10/10 Excellent

Joshua

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Maggie

Business traveler
Liked: Staff & service
Stayed 3 nights in Jun 2025

8/10 Good

Raymond

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay in Phoenix for a concert. Price was good for the location to the stadium.
Stayed 1 night in Jun 2025

10/10 Excellent

Marygrace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great as always and very comfortable. I enjoyed this hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stress free stay

Stayed 3 nights in Jun 2025

10/10 Excellent

LaTanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to thank Martha for all of help in getting settled in a new state
Stayed 1 night in Jun 2025

8/10 Good

Clara

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Thank you.
Stayed 3 nights in May 2025

10/10 Excellent

Alina

Stayed 1 night in May 2025

10/10 Excellent

Arron

Traveled with family
Liked: Cleanliness, amenities
Place nice
Stayed 3 nights in May 2025