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Quality Inn Glendale at Arrowhead Towne Center

2-star property
7885 W Arrowhead Towne Center, Glendale, AZ 1-855-201-7819

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2.8 out of 5
See all 35 Travelocity Reviews

"The Hotel staff was personable and very professional. My room was spotless and very comfortable, reminded me of my bedroom st home. I will stay there ... " More

By a verified traveler on Wed 22 Aug 2018

Points Of Interest

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Hotel Description

Hotel near Peoria Sports Complex in Glendale

In Glendale

You'll find Arrowhead Towne Center and Arizona Broadway Theatre within a 15-minute walk of this Glendale hotel. Peoria Sports Complex and Rio Vista Recreation Park are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a spa tub. Guests will appreciate freebies like buffet breakfast and free self parking. A lobby fireplace, WiFi in public areas, and luggage storage are also on offer.

WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 60 guestrooms also offer WiFi and TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

1 King Bed Non-Smoking Upgrade

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn Glendale at Arrowhead Towne Center ratings based on 35 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Quality Inn Glendale at Arrowhead Towne Center

Everyone (18) Family (1)
2 out of 5
The first room I checked into had ants the air conditioner didn’t work and it was heavy smoke smell they move me upstairs in the room with nice but the toilet leaked all night it was a big puddle they fixed it.

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 15, 2019 by General Manager

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4 out of 5
Location, free breakfast, free parking. Good prices.

Posted by on Aug 27, 2019

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Comment from Hotel Management

Sep 3, 2019 by General Manager

Thank you for staying with us! We look forward to seeing you again soon.

5 out of 5
We had very plesent experience when we checked in . we was greeted by Stephanie she was very nice young lady she let us check in early so I can be in my meeting on time I was in town for very important meeting and also she help us out many other time during our stay I told her when ever I come to this town I will stay there because she made us feel like home . Thank you again Stephanie for been so nice .

Posted by on Mar 3, 2019

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Comment from Hotel Management

Mar 8, 2019 by Stephanie Bennett-General Manager

Thank you so much for staying with us I appreciate your kind words I look forward to you staying with us again :-)

5 out of 5
The Hotel staff was personable and very professional. My room was spotless and very comfortable, reminded me of my bedroom st home. I will stay there again.

Posted by on Aug 22, 2018

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Comment from Hotel Management

Aug 24, 2018 by Stephanie Bennett, General Manager

Dear Guest, I appreciate your positive feedback about our hotel. We take pride in catering to our guest needs the best way we can. If you're traveling to our area again, don't hesitate to call us. Thank you again

4 out of 5
They re in the process of remodeling. Breakfast was tasteless and not much of gluten free. Staff was extremely friendly and willing to help with anything.

Posted by on Jan 11, 2018

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2 out of 5
Room was not thoroughly cleaned, requested non smoking room, burn marks on bathtub confirmed that this room had been smoked in and it smelled like it. Dials for air conditioner were missing from controller. TV kept loosing connection to the controller, had to re-select HDMI each time we turned on the TV, then service went out completely. Will not stay here again, on the upside the office staff were nice and helpful.

Posted by on Dec 4, 2017

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Comment from Hotel Management

Dec 11, 2017 by JB

We apologize for all the inconveniences that you had during your stay. We hope that you give us a second chance in the future after our renovations are complete.

1 out of 5
Pros: Nothing
Cons: everything
Location: shopping, dining,
Horrible. Dirty, no water to the room. Construction all day. Charges above the travelocity cost. Do not go here.

Posted by , from Arizona on Oct 16, 2017

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1 out of 5

Terrible

Pros: Terrible
Cons: Everything..terrible
Terrible.Everything was terrible..never stay here....

Posted by on Aug 17, 2017

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1 out of 5

worst hotel ever!

We bought two rooms for our trip to Arizona for spring training. Both rooms were horrible!! This is the first review I have ever written. That's how bad it was. In one room there were blood stains on the sheets, shower curtain and on the ceiling. 100% blood. The locks in both rooms were ripped out of the walls/door and missing. The second room had such a big water stain (I'm hoping) that there was a hole in the ceiling. There was also tissue paper stuffed into the peep hole on the door. We didn't feel safe, clean or comfortable. We checked out and left. We had unrefundable rooms so we didn't get our money back, but nobody asked us how our stay was or why we were leaving 3 days early. They literally just handed us receipts and said nothing. Never stay here! It was the worst experience I have ever had and zero customer service.

Posted by on May 1, 2017

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2 out of 5

For peace of mind, consider going someplace else.

Pros: Leaving
Location: Great location. Arrowhead Mall across the street. Peoria Sports Plex and many restaurants within walking distance.
If you like coffee in he morning forget get it.All that is available is Decaf. Oh, you don't mind Decaf, alright, but be sure to bring your own cups they don't have any. Security. be sure to ask for a room that has working security features, apparently they are in short supply. Like to sit at the desk to write or work with your computer, my chair had a radical lean to the right. Oh yes, be sure to make your bed before you leave for the day, because it won't be made when you return 15 hours later.

Posted by , from Santee, Ca. on Feb 27, 2017

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About the Quality Inn Glendale at Arrowhead Towne Center

Location 7885 W Arrowhead Towne Center, Glendale, AZ 85308

Property Features

Quality Inn Glendale at Arrowhead Towne Center offers its guests an outdoor pool and a spa tub. WiFi is available in public spaces for a fee. Free breakfast is served daily. The business-friendly Quality Inn Glendale at Arrowhead Towne Center also features coffee/tea in a common area, a fireplace in the lobby, and laundry facilities. Free self parking is available. This Glendale hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 2 levels
  • Built in 1996
  • Breakfast available (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Phoenix, AZ (PHX-Sky Harbor Intl.) (41.6 km / 25.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn Glendale at Arrowhead Towne Center offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Separate bedroom
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

An outdoor pool and a spa tub are on site.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.00 per day.

Pets

  • Pets are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No elevators
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Cleaning deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Glendale Arrowhead Towne Center
  • Ramada Hotel Glendale
  • Ramada At Arrowhead Mall Hotel Glendale
  • Ramada Glendale Hotel
  • Glendale Ramada
  • Quality Inn Arrowhead Towne Center
  • Quality Glendale Arrowhead Towne Center
  • Quality Arrowhead Towne Center
  • Quality Inn Glendale at Arrowhead Towne Center Hotel
  • Quality Inn Glendale at Arrowhead Towne Center Glendale
  • Quality Inn Glendale at Arrowhead Towne Center Hotel Glendale

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.