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"Some things were disappointing. Two elevators did not work during most of the stay. There was a group of youth hockey players, that were not very we ... " More

By a verified traveler on Tue 20 Feb 2018

Hotel Description

3.5-star golf hotel near Mesa Community College

Near the airport

Within 2 miles (3 km) of this Mesa hotel, you'll find Mesa Community College and Golfland Sunsplash. Sloan Park and Mesa Arts Center are also within 6 miles (10 km).

Renovated in 2017

This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking and a free area shuttle.

Comfy beds, WiFi

The 261 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include sofa beds, WiFi, and Smart TVs with cable channels.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$106* Per night/room Oct 27 - Oct 28

Executive Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Queen Beds, Business Lounge Access

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Phoenix/Mesa ratings based on 20 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Phoenix/Mesa

Everyone (4) Family (1)
4 out of 5
Great stay, friendly and clean. Only bad thing I have to say was the people in the next room was letting their kid scream for an hour before I had to ask them the calm her down at 7am.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 12, 2019 by Marge

Thank you for your comments. We are sorry about the noise next door.

4 out of 5
The pool was dangerous with the rock structure. There was no shuttle service.

Posted by on Feb 20, 2019

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2 out of 5

Maintenance Required Before I Would Return.

Pros: The rooms were nicely decorated.
Cons: Train the staff to help patrons versus pushing the calls back onto them. Have maintenance available or on call when major disruptions.
Location: The location provided easy access to major interstates and roads in the Mesa area.
Only 3 elevators in the hotel, and two of them were out for two days. We waited over 10 minutes to get onto an over crowded working elevator. Carpets in the hallways were worn and needed to be replaced. We fought getting onto the internet the first 24 hours until the hotel staff told us to just pay for it and they would take those charges off of our bill. The first time I talked to the hotel staff they just gave me an 800 number to call. There were times that only one hotel staff member was present at the front counter leaving patrons a longer wait than normal.

Posted by , from Papillion, NE on Feb 21, 2018

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3 out of 5

Some positives and some areas to improve

Pros: Clean rooms, friendly staff
Cons: Have a person availble to repair the elevators, when flushing the toilet in the room, a loud screeching noise occured each time. Have a microwave.
Location: Nice location and plenty of resturants close by.
Some things were disappointing. Two elevators did not work during most of the stay. There was a group of youth hockey players, that were not very well supervised by parents, who ran around a lot and joy riding on the one elevator that did work. The hotel staff was friendly, rooms were well cleaned and the pool area was nice.

Posted by , from Wisconsin on Feb 20, 2018

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4 out of 5

Decent hotel

It's clean, comfortable and quiet. Stayed here for 4 nights. No problems with the room. Even the shower curtain was clean which usually isn't the case in most hotels. They only collect towels which are on the floor so you can keep towels which you've only used once. It has a frig so you can have cold beverages for the summer heat. Fairly close to stores and outdoor malls. It's convenient to grab a bite or buy a few things close by.

Posted by , from san francisco on Jul 2, 2015

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2 out of 5
Whole hotel needs a serious upgrade and remodeling! Tv without HD. Very slow room service, long long lines at counter. Very under staffed . Motel 6 would have been better.

Posted by on Mar 30, 2015

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2 out of 5

Room was old looking and not very clean

Pros: Close restaurants, Quiet
Cons: expensive breakfast
Exterior of hotel looked fine, but the rooms need to be updated. It looked and felt old and gloomy. Housekeeper did not clean floor during our 4 nights. Beds only had sheets on them ..No coverlet. More like a 2 or 3 star rating at most.

Posted by , from Greenville, NC, USA on Jan 25, 2013

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4 out of 5

Great group price.

Pros: Quiet, nice hotel very promp and friendly
Cons: No free Internet, breakfast not included
Everything was as planned, great group price for the flight, hotel and car. Hotel could upgrade or replace their beds, very nice other than that.

Posted by , from Tehachapi, CA 93561, USA on Jan 3, 2013

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5 out of 5

Really nice place to stay

Pros: Free Internet, Quiet
The facility is an older one but very clean and very comfortable. The staff was very friendly and helpful. We will definitely book this hotel again.

Posted by , from Moody, TX, USA on Jul 31, 2012

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3 out of 5

Obviously an old hotel but the staff was very friendly and the location good--right off the interstate.

Cons: No free Internet, no free breakfast
Obviously an old hotel and no free Internet or breakfast. However, the staff was very friendly and helpful.

Posted by , from Oklahoma, USA on Jan 6, 2012

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About the Hilton Phoenix/Mesa

Location 1011 W Holmes Ave, Mesa, AZ 85210

Property Features

Hilton Phoenix/Mesa offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 25000 square feet (2323 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Phoenix/Mesa. An area shuttle within 3 mi and a shopping center shuttle are free. Self parking is free. For a fee, the property may offer extended parking privileges after check-out. A complete renovation of Hilton Phoenix/Mesa was completed in 2017. Smoking is allowed in designated areas at this 3.5-star Mesa hotel.

  • 1 building
  • 261 guestrooms or units
  • 8 levels
  • 25000 sq ft of conference space
  • 2323 sq m of conference space
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Sofa bed
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Phoenix, AZ (PHX-Sky Harbor Intl.) (20.4 km / 12.7 mi)
  • Property shuttles: Free area shuttle within 3 mi and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Hilton Phoenix/Mesa offers 261 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. Smart televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

The Resident - This restaurant serves breakfast, lunch, dinner, and light fare.

Atrium Bar - This bar specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

The Resident Tea & Coffee Company - This coffee shop serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Service animals exempt from fees/restrictions
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 10.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 10.95 (rates may vary)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Phoenix/Mesa
  • Hilton Phoenix/Mesa Hotel
  • Hilton Phoenix/Mesa Hotel Mesa
  • Hilton Phoenix/Mesa Mesa
  • Hilton Mesa
  • Hilton Phoenix East / Mesa Hotel Mesa
  • Hilton Phoenix/Mesa Mesa
  • Hilton Phoenix/Mesa Hotel
  • Hilton Phoenix/Mesa Hotel Mesa

You should know

  • Pool access available from 7 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.