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Hilton Garden Inn Phoenix Airport North

3-star property
3838 E Van Buren St, Phoenix, AZ 1-855-201-7819
4.2 out of 5
Very good!
See all 28 travelocity Reviews

"Convenience to airport, good food & service. " More

By a verified traveler on Fri 16 Sep 2022

Points Of Interest

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Hotel Description

3-star hotel perfect for exploring Phoenix

City center stay

Your stay at this Downtown Phoenix hotel places you within 2 miles (3 km) of Pueblo Grande Museum and Archaeological Park and Celebrity Theater. Old Town and Arizona State University are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 6 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the 24-hour gym and perks like free self parking and a free area shuttle.

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$119* Per night/room Oct 30 - Oct 31

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Drinks & Snacks)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Phoenix Airport North ratings based on 28 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Phoenix Airport North

Everyone (14) Couples (4) Family (8)
5 out of 5
Convenience to airport, good food & service.

Posted by on Sep 16, 2022

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Comment from Hotel Management

Sep 20, 2022 by HotelMgmt

We are humbled to have earned your perfect score! It was a treat to have you settle in with us and we hope you will join us for another five-star experience soon here at Hilton Garden Inn Phoenix Airport North, Karen.

5 out of 5
Spotless rooms, friendly staff and very convenient to get to Sky Harbor airport.

Posted by , from ANTHEM on Sep 5, 2022

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Comment from Hotel Management

Sep 6, 2022 by Hotelmgmt

Denise, how wonderful to read you appreciated our warm hospitality and convenient location! Thank you for your review and we hope to have you visit again soon at Hilton Garden Inn Phoenix Airport North.

5 out of 5
We weren’t here very long. Bed was comfortable, shower was adequate, carpet in room is old and drab.

Posted by on Aug 21, 2022

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Comment from Hotel Management

Aug 24, 2022 by Hotelmgmt

Earnin five stars from a guest is always an honor. Thank you, Felice! While we love that you had a perfect night’s rest on our incredibly comfortable bedding, we appreciate you highlighting any areas in need of attention. Hopefully, when you return to Hilton Garden Inn Phoenix Airport North we can impress you even further!

5 out of 5
Great services and friendly, professional staff.

Posted by , from Prescott on Jul 22, 2022

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Comment from Hotel Management

Jul 22, 2022 by HotelMgmt

Thank you, Chris, for a terrific review! Everyone at Hilton Garden Inn Phoenix Airport North cannot wait to warmly welcome you back for another five-star stay!

5 out of 5

Posted by on Jun 6, 2022

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5 out of 5
The Hotel Staff was very Customer Service Friendly. I thoroughly enjoyed my stay at this hotel.

Posted by , from ROANOKE on May 18, 2022

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Comment from Hotel Management

Jun 14, 2022 by HotelMgmt

Earning five stars from you has made our day, thank you! It would be a pleasure to welcome you back, Anthony!

5 out of 5

Posted by on Apr 12, 2022

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5 out of 5
Great location.

Posted by on Apr 5, 2022

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Comment from Hotel Management

Apr 6, 2022 by HotelMgmt

Dana, we are very happy your travels brought you here to Hilton Garden Inn Phoenix Airport North. We hope you will choose our incredible location every time you are in town!

1 out of 5
The hotel room was way too expensive for the quality and condition of everything. The elevators were filthy, the bed and pillows were uncomfortable. The carpet was worn everywhere. The bathroom water pressure was terrible, the toliet barely flushed. Absolutely not worth the money.

Posted by , from Red Bud on Mar 16, 2022

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Comment from Hotel Management

Mar 22, 2022 by Hotelmgmt

Kelle, your review is surprising as it does not sound like a common experience at our hotel. We apologize you endured these oversights and assure you that extra attention will be given to these areas immediately. I hope you will allow us another opportunity to restore your trust and leave a more positive impression.

5 out of 5
all

Posted by on Jan 30, 2022

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Comment from Hotel Management

Feb 2, 2022 by Hotelmgmt

We are ecstatic your stay with us at Hilton Garden Inn Phoenix Airport North was worthy of five stars! Thank you for taking the time to share your experience. Hurry back to enjoy us further!

About the Hilton Garden Inn Phoenix Airport North

Location 3838 E Van Buren St, Phoenix, AZ 85008

Property Features

Hilton Garden Inn Phoenix Airport North offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 4540 square feet (422 square meters) and includes conference space. The business-friendly Hilton Garden Inn Phoenix Airport North also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. An area shuttle within 3 mi and a roundtrip airport shuttle (available 24 hours) are free. Free self parking is available. This 3-star Phoenix hotel is smoke free.

  • 1 building
  • 192 guestrooms or units
  • 10 levels
  • 4540 sq ft of conference space
  • 422 sq m of conference space
  • Built in 2008
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Metro station: 38th Street - Washington Station (0.5 km / 0.3 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 3 mi
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Hilton Garden Inn Phoenix Airport North offers 192 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 39-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

The Garden Grille & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 15.65 per person (approximately)
  • Extended parking fee: USD 6.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Phoenix Airport North
  • Hilton Garden Inn Phoenix Airport North
  • Hilton Garden Inn Phoenix Airport North Hotel Phoenix
  • Hilton Garden Inn Phoenix Airport North Hotel
  • Hilton Garn Inn Phoenix Hotel
  • Hilton Phoenix Airport Phoenix
  • Hilton Garden Inn Phoenix Airport North Hotel
  • Hilton Garden Inn Phoenix Airport North Phoenix
  • Hilton Garden Inn Phoenix Airport North Hotel Phoenix

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.