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"Propery was beautful but very old. Rooms were on the small size. " More

By a verified traveler on Sun 07 Jul 2019

Hotel Description

3.5-star hotel near Phoenix Convention Center

Heart of Phoenix

Within 3 miles (5 km) of this hotel, you'll find Roosevelt Row and Biltmore Fashion Park. Heard Museum and Celebrity Theater are also within 3 miles (5 km).

Free shuttle, breakfast

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and free perks like on-the-go breakfast and an area shuttle.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 182 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with cable channels. Microwaves, room service, and coffee/tea makers are also available.

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Poolside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 2 Double Beds, Non Smoking, Poolside

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Embassy Suites by Hilton Phoenix Airport ratings based on 13 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Phoenix Airport

Everyone (8) Family (2)
2 out of 5

Posted by on Oct 20, 2019

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2 out of 5
The food in the AM was good. But the roaches In the bathroom and on one of the beads my girls sleep in not a good thing to see after a wedding party. Front counter did even seam to care like it was normal. This was my second stay in the suite. I did not complain because it was late. I did not sleep well knowing we had roaches hopefully they get it under control .

Posted by on Oct 9, 2019

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5 out of 5
Propery was beautful but very old. Rooms were on the small size.

Posted by on Jul 7, 2019

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5 out of 5

Posted by on Jun 14, 2019

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5 out of 5
Fun happy hour place, nice pool, good breakfast. Clean and close to airport, food, supplies.

Posted by on Aug 16, 2018

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Comment from Hotel Management

Aug 20, 2018 by SO

Thank you so much for your review. We are so glad you had a good experience at our property. We know you have many choices of hotels and we appreciate that you choose our property. Susan Ory, Director of Sales

1 out of 5

Sketchy place. Old facilities.

Bad area of town. Unsafe. Old facilities. Not what I expected from an Embassy Suites.

Posted by , from Texas on Oct 21, 2016

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5 out of 5

Always a good experience

Pros: There is nothing I don't like about this hotel.
We have stayed at this hotel on numerous occassions and continue to come back. It is easily accessible, close to the air port, hospital, and medical doctors locations. The rooms are always clean, and quite large compared to most hotels, the beds are the most comfortable compared to other hotels. This hotel offers free happy hour at their convenient bar and restaurant with hors douvers served during happy hour. The restaurant offers excellent food at a good price. In the morning you will be treated to one of the best breakfast buffets with eggs cooked to order and just about anything you could want for breakfast available. The breakfast staff are always smiling and friendly which starts your day out on a positive note. 5 star service all the way.

Posted by , from Yuma, AZ on Jul 9, 2016

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Comment from Hotel Management

by Vanessa Ramos

Thank you for your amazing review of our hotel!

5 out of 5
Pros: Location to airport. Very convenient.
Not much to say, got in late and left early, so didn't do much, other than sleep. Did venture out to get a bite to eat. Not much to choose from, but eating wasn't a priority, anyway.

Posted by on Nov 20, 2015

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5 out of 5

AMAZING!

Pros: everything
Cons: nada
Such a cute hotel, FREE happy hour what??? Staff was superb and they seemed like a family, they knew some of the guests and were so friendly. HUGE room with awesome amenities and views of the city skyline. Super close to downtown. They had awesome printing services which helped me prepare for my meeting. Pool and hot tub were in great shape. One of the best stays I have EVER had in PHX. They made me super happy. :)

Posted by on Sep 1, 2015

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5 out of 5

Great hotel!!

A two room comfortable suite. Beautiful courtyard with pool. Fantastic breakfast! Top floor bar/ restaurant with friendly staff. Close to the airport. Expensive but cheaper than most.

Posted by , from Pennsylvania on Mar 24, 2015

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About the Embassy Suites by Hilton Phoenix Airport

Location 2333 E Thomas Rd, Phoenix, AZ 85016

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Embassy Suites by Hilton Phoenix Airport offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 1950 square feet (181 square meters) and includes conference space. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Embassy Suites by Hilton Phoenix Airport. A free area shuttle within 3.00 mi is available. For a fee, parking is available. This 3.5-star Phoenix hotel is smoke free.

  • 1 building
  • 182 guestrooms or units
  • 5 levels
  • 1950 sq ft of conference space
  • 181 sq m of conference space
  • Built in 1973
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Sky Harbor Intl. Airport (PHX) (11.6 km / 7.2 mi)
  • Property shuttles: Free area shuttle within 3.00 mi
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Phoenix Airport offers 182 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and safes. 32-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Squaw Peak Cafe - This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per day
  • Maximum 2 per room (weight limit: 25 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10 per day
  • Uncovered extended parking fee: USD 40.00 per week
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites 24th
  • Embassy Suites 24th Hotel
  • Embassy Suites 24th Hotel Phoenix Airport Street
  • Embassy Suites Phoenix Airport 24th Street
  • Embassy Suites Hilton Phoenix Airport Hotel
  • Embassy Suites Phoenix Airport 24th Street Hotel
  • Embassy Suites 24th Street Hotel
  • Embassy Suites 24th Street
  • Embassy Suites Hilton Phoenix Airport
  • Embassy Suites by Hilton Phoenix Airport Hotel
  • Embassy Suites by Hilton Phoenix Airport Phoenix
  • Embassy Suites by Hilton Phoenix Airport Hotel Phoenix

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.