6/10 Okay
Sharon, San Francisco
Business traveler
Dec 14, 2025
The staff was courteous, but the room temperature controls were not operable and it was freezing. When we asked about turning the temperature up (It felt like it was 55 degrees) when the thermostat was saying 80 - they said they have to send someone in to go up in the ceiling and switch it to heat. We didn't want the heat on, we just wanted the room at about 67-68 degrees similar to the outside temperature during the day. Also, the tub drained so slowly that by the end of a shower, you were ankle deep in water. It smelled a little mold/musty in the bathroom and the hallways had a strong cigarette smoke smell, not what I'm used to staying at a Marriot but maybe when it's a Delta Hotel by Marriott that makes the difference vs. a Marriott property?
Sharon
Stayed 5 nights in Oct 2025




























