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Best Western InnSuites Phoenix Hotel & Suites

2.5 star property
Hotel perfectly located for exploring Camelback East

Choose dates to view prices

Photo gallery for Best Western InnSuites Phoenix Hotel & Suites

Lobby
Outdoor pool
Free daily full breakfast
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pet friendly
  • Housekeeping
  • Gym

Explore the area

Map
1615 E Northern Ave, Phoenix, AZ, 85020
  • Arizona Biltmore Country Club
    ‪6 min drive‬
  • Arizona Biltmore Resort - Links Course
    ‪6 min drive‬
  • Biltmore Fashion Park
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Junior Suite, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(108 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Junior Suite, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Studio, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Studio, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Phoenix

Camelback East stay.Your stay at this Camelback East hotel places you within 3 miles (5 km) of Phoenix Mountains Preserve and Wrigley Mansion. Piestewa Peak and Arizona Biltmore Resort - Adobe Course are also within 3 miles (5 km).

What's nearby

  • Arizona Biltmore Country Club - 6 min drive - 3.1 miles
  • Arizona Biltmore Resort - Links Course - 6 min drive - 3.3 miles
  • Biltmore Fashion Park - 7 min drive - 3.8 miles
  • Phoenix Mountains Preserve - 9 min drive - 3.3 miles
  • Grand Canyon University - 12 min drive - 7.5 miles

Getting around

  • 19th Avenue/ Dunlap Station - 7 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Aunt Chiladas Squaw Peak - ‬16 min walk
  • ‪Luci's at the Orchard - ‬3 min drive
  • ‪Little Miss BBQ-Sunnyslope - ‬4 min drive

About this property

Best Western InnSuites Phoenix Hotel & Suites

Hotel perfectly located for exploring Camelback East
Best Western InnSuites Phoenix Hotel & Suites offers its guests an outdoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at Best Western InnSuites Phoenix Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Phoenix hotel.

  • 120 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Car service
  • Concierge
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser
Best Western InnSuites Phoenix Hotel & Suites offers 120 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenity

Best Western North Phoenix Hotel

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.4 out of 5, Excellent, 1,001 reviews
$80 nightly
The price is $90
Jul 1 - Jul 2
Total includes taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Early check-in is allowed based on room availability.

Access methods

Staffed front desk

Pets

  • Pets: USD 33.77 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 33.77 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

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Frequently asked questions

How close is Best Western InnSuites Phoenix Hotel & Suites to the airport?

Best Western InnSuites Phoenix Hotel & Suites is 11.7 mi (16-min drive) away from the Phoenix Sky Harbor Intl. Airport (PHX) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western InnSuites Phoenix Hotel & Suites?

As of Jun 24, 2025, prices found for a 1-night stay for 2 adults at Best Western InnSuites Phoenix Hotel & Suites on Jul 6, 2025 start from $77.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western InnSuites Phoenix Hotel & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western InnSuites Phoenix Hotel & Suites.

Does Best Western InnSuites Phoenix Hotel & Suites offer free breakfast?

Best Western InnSuites Phoenix Hotel & Suites offers free full breakfast every day from 6:30 AM to 10:00 AM.

Is there a casino at Best Western InnSuites Phoenix Hotel & Suites?

No, there is no casino at this hotel, but Talking Stick Resort Casino (20-min drive) and Desert Diamond Casino - West Valley (21-min drive) are nearby.

What time is check-in at Best Western InnSuites Phoenix Hotel & Suites?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Best Western InnSuites Phoenix Hotel & Suites?

This hotel offers free self parking.

Does Best Western InnSuites Phoenix Hotel & Suites have a pool?

Best Western InnSuites Phoenix Hotel & Suites features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Best Western InnSuites Phoenix Hotel & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western InnSuites Phoenix Hotel & Suites to downtown Phoenix?

Best Western InnSuites Phoenix Hotel & Suites is 7.5 mi away from Phoenix.

Best Western InnSuites Phoenix Hotel & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 448 out of 1001 reviews
Rating 8 - Good. 270 out of 1001 reviews
Rating 6 - Okay. 164 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Judith

Stayed 2 nights in Mar 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Twice I called the desk after 9pm to set up a wake-up call. No answer.
Stayed 2 nights in Mar 2025

6/10 Okay

Kelly

Traveled with family
Liked: Cleanliness
Hotel was clean but missing a few towels in room which took a day to get. Food in breakfast area ran out and not refilled. Staff allowed a party at the pool that had music so loud no one could sleep until 9:30
Stayed 4 nights in Mar 2025

10/10 Excellent

Seth

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

RAVI

Stayed 3 nights in Mar 2025

2/10 Terrible

Lawrence J.

Disliked: Staff & service
Paid for our room through Expedia, never will use third party again. As for Best Western they cannot handle a simple room reservation. On Feb. 18 they handed us a key to a room opened the door not expecting to find a woman laying in bed. We were both shocked. Proceeded to the front desk it was late we were tired told them to give us another room. Okay we settled we’re laying on our beds to rest two guys scared the crap out of us trying to get in our room. The door had a chain lock. We packed our bags went to the front desk told them we were not staying give us a refund. Today March 24, still chasing down the refund of $201.61. I was supposed to have gotten an email with refund info but nope. Back to calling. Worst experience we have ever had.
Stayed 1 night in Feb 2025

6/10 Okay

Diana

Traveled with partner
Liked: Staff & service
They ran out of breakfast, coffee too, didn’t restock.
Stayed 1 night in Mar 2025

8/10 Good

Christy

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Safe but outside was smelly

Very safe location but not a lot of businesses around. Breakfast was okay but typical for a continental set up. We had kids with us and a guy was sitting close by our room smoking the green stuff for hours. I know its legal but why so close to our rooms? 7/10 stars for the safe location!
Stayed 1 night in Mar 2025

2/10 Terrible

Ann

Disliked: Cleanliness, property conditions & facilities
It was quiet. Breakfast was good. Rooms were old rusty doors and bathtub rusted thru. Could not use bathtub or shower in first room had to move out of that room. 2 nd room a little better but doors and tub rusted too. Very disappointed
Stayed 7 nights in Mar 2025

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't have any wash cloths. Besides that, everything was great.
Stayed 2 nights in Mar 2025

6/10 Okay

Charmania, Rochester

Business traveler
Disliked: Amenities, property conditions & facilities
The room was filthy. Property was dark and felt unsafe.
Stayed 1 night in Mar 2025

10/10 Excellent

Roger

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restful stay.

Restful. Thanks.
Stayed 1 night in Mar 2025

8/10 Good

christine

Liked: Staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Catherine

Stayed 3 nights in Mar 2025

6/10 Okay

Kayla

Traveled with family
Disliked: Amenities
Old, outdated. Shower curtain stayed open both ends. No new towels, washcloths in 5 days. Swimming pool same exact temp as hot tub. No elevator. Not worth $200/night!
Stayed 5 nights in Mar 2025

10/10 Excellent

Alex

Liked: Staff & service
Average
Stayed 1 night in Mar 2025

8/10 Good

Christine Lynn

Liked: Staff & service, amenities, property conditions & facilities
Excellent location by the onramp for 51, good breakfast, clean rooms. Only downside is the traffic noise (it sits at a busy intersection) but the a/c covers it. Id stay again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Vera

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels safe, and quite cozy.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

4/10 Poor

Angie, Hillsboro

Stayed 2 nights in Feb 2025

4/10 Poor

Jagannath

Traveled with family
Disliked: Room comfort

Pricing not worth

The room was very small and suffocated. It’s a motel which we didn’t know while booking. Breakfast was very little option. Overall staying there not worth of your money. We had high hope but we didn’t like our stay.
Stayed 1 night in Mar 2025

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Older property with poor maintenance. Staff were hard to understand and unwelcoming. Staff were talking so loud during breakfast that you could not hear the news on the television.
Stayed 2 nights in Mar 2025

6/10 Okay

Robert F

Traveled with partner
The last 2 nights lots of noise from upstairs kids bouncing around
Stayed 4 nights in Mar 2025