"Pool area had steps with no handrails or traction strips. I slipped and hurt my knee. The next morning my granddaughter slipped on the same steps. Ver ... " More
Near the airport
A stay at this hotel places you within half a mile (1 km) of Arizona State University and 3 miles (5 km) of Phoenix Zoo. Also, Desert Botanical Garden is within 3 miles (5 km) and Old Town is within 6 miles (10 km).
Free perks
This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the express check-out. There's luggage storage and multilingual staff can provide around-the-clock assistance.
Oct 17, 2021 by Dez
We appreciate your survey. All third party websites including Best Western clearly state that we are under construction. Thank you for staying with us and we look forward to your next stay with us.
Jul 10, 2021 by Dez
We appreciate your 5 star rating. Thank you for choosing our hotel and we look forward to your next stay with us.
Feb 17, 2021 by Des
We appreciate your business. Thank you for staying with us and we look forward to your next stay with us.
Jul 2, 2020 by Des
We are sorry as this problem is not the fault of Best Western Inn Of Tempe. Please resolve the issue with travelocity. Thank you.
Mar 2, 2020 by Des
Thank you for staying us and we apologize for the issues you had. We look forward to your next visit.
Feb 24, 2020 by Manager
We value your feedback and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. We regret discovering that you weren't thoroughly impressed with us during your most recent stay. It is our ultimate goal to give each guest the best value and most comfortable and convenient experience at the most affordable rate. Thank you so much for bringing this matter to our attention.
Feb 22, 2020 by Manager
Thank you so much for sharing your feedback and giving us an honest look at the guest experience in our hotel. I regret to hear that you weren't thoroughly impressed with our accommodations and services, though it is good to know that you found the majority of your experience to be satisfactory. We look forward to seeing you again! I hope you will find your expectations to be far surpassed during your next visit!
Dec 9, 2019 by Des
We are sorry what happened. We have hand rails all around the pool area and steps when getting in pool. Thank you for staying with us.
Nov 28, 2019 by Manager
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.
Nov 15, 2019 by Manager
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our staff. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.
This property is undergoing renovations from July 1 2021 to July 31 2021 (completion date subject to change).
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
The following facilities are closed on Friday and Saturday:
Free breakfast is served daily. Public spaces have free WiFi. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Phoenix Tempe Inn. Free self parking is available. This Tempe hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)
Available in some public areas: Free WiFi , Internet access - wireless
Free self parking
Phoenix Tempe Inn offers 103 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Tempe hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free on-the-go breakfast daily from 6 AM to 10 AM.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.