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4.0 out of 5

"The front staff could of been friedler, and the lady that was checking me thought it was appropiate to VOICE TEXT her cousin about some personal stuff ... " More

By a verified traveler on Sat 25 Aug 2018

Hotel Description

3.5-star hotel near Big Surf

Near the airport

Your stay at this South Scottsdale hotel places you within 3 miles (5 km) of Big Surf and Desert Botanical Garden. Scottsdale Stadium and Scottsdale Healthcare Osborn Medical Center are also within 3 miles (5 km).

Business services

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free WiFi, comfy beds

The 130 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Other amenities include free WiFi, flat-screen TVs, and coffee/tea makers.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$71* Per night/room Oct 27 - Oct 28

Deluxe Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

3 Palms ratings based on 336 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for 3 Palms

Everyone (99) Couples (6) Business (3) Family (15) Other (1)
3 out of 5
Staff extremely nice and helpful. Overall it was dated and the room smelled like a beer exploded in there.

Posted by on Oct 10, 2019

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3 out of 5

Posted by on Oct 5, 2019

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Comment from Hotel Management

Oct 7, 2019 by Adam S., General Manager

Thank you for staying with us at the 3 Palms. It is our goal for all guests to leave our hotel wanting to give us a 5/5 rating. During your next visit, please let our staff know 24/7 of anything we can do to help your stay be better. We hope to see you again soon.

1 out of 5
This place was just not good! Checked in with the super unfriendly staff and went to our room. Found toilet paper hanging out of the trash can, sheets inside out, bathroom dirty and room smelt of mildew. Went and talked with front and they did upgrade us to a king suite which was the same condition as the first. Finally just faced the fact it was a bad choice and NON REFUNDABLE! keep on scrolling is my advice.

Posted by on Oct 3, 2019

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4 out of 5
Nice redux circa 70’s hotel. Neighborhood a bit sketchy. Lots of Police activity in the lot.

Posted by on Sep 27, 2019

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Comment from Hotel Management

Sep 28, 2019 by Guest Services

Thank you for taking the time to tell us about your stay. We do have the police / fire station right down the street; we apologize if that made you feel uncomfortable. Please know we have someone at the Front Desk 24 hours if you are ever in need of assistance. Thanks again, make it a great day!

4 out of 5
Easy check-in, help guest services, clean rooms including the sheets, quite neighborhood, amazing park across the street Awesome stay for the price!

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 12, 2019 by Adam S., General Manager

Thank you for the great rating, and the glowing review. Our staff take a lot of pride in providing top tier service, and clean, well appointed accommodations. Our convenient location only adds to the already immense value of a stay at the 3 Palms. We hope to see you again soon, for a 5-star experience.

4 out of 5

Posted by on Sep 7, 2019

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Comment from Hotel Management

Sep 10, 2019 by Adam S., General Manager

Thank you for staying with us, and for the great rating. During your next visit, our staff are available 24/7 if you have anything we can do to ensure your experience ranks a 5.

3 out of 5
Clean but not fancy. Feel like there are some sketchy things happening

Posted by on Aug 16, 2019

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Comment from Hotel Management

Aug 16, 2019 by Adam S., General Manager

We are happy you found your room clean and well appointed. We do hope to have a chance to see you again in the near future. Our staff are available 24/7 by dialing "0" if we can be of any assistance during your next visit.

4 out of 5

Posted by on Jul 17, 2019

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Comment from Hotel Management

Jul 17, 2019 by Adam S., General Manager

Thanks for staying with us, and for the wonderful review. We hope to see you again soon, and during your next visit, if there is anything we can do to boost your experience from a 4 to a 5, we have staff available 24/7 at our front desk to assist you.

5 out of 5
Location from airport and they had an attendant at 2am to greet us.

Posted by on Jul 12, 2019

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Comment from Hotel Management

Jul 12, 2019 by Adam S., General Manager

Our location, so near Phoenix Sky Harbor, Downtown Scottsdale, and Downtown Tempe, only add to the immense value of a stay at the 3 Palms. Our Guest Service Agents are available 24/7 to assist you. We hope to see you again soon.

5 out of 5
This hotel is typically around $250 in season So grab it off-season and enjoy some great rooms at great rates

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 9, 2019 by Adam S., General Manager

We are so happy to see you enjoyed the immense value of staying at our hotel during the summer. Our rooms are a great value all year long, and we hope to continue seeing you back again, and again.

Property Features

3 Palms offers its guests an outdoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly 3 Palms. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Scottsdale hotel.

  • 130 guestrooms or units
  • 2 levels
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers for purchase
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Phoenix, AZ (PHX-Sky Harbor Intl.) (12.4 km / 7.7 mi)
  • Parking: Free self parking

Room Amenities

3 Palms offers 130 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Scottsdale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pets

  • Pets: USD 25.00 per pet, per night
  • Weight limit: 60 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prepaid credit cards are not accepted for any bookings or onsite payments. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Prepaid credit cards are not accepted for any bookings or onsite payments.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No elevators

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 3 Palms
  • 3 Palms Hotel
  • 3 Palms Hotel Scottsdale
  • 3 Palms Scottsdale
  • Palms 3
  • 3 Palms Resort Oasis Hotel Scottsdale
  • Three Palms Resort Oasis Scottsdale
  • 3 Palms Hotel
  • 3 Palms Scottsdale
  • 3 Palms Hotel Scottsdale

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.com/Phoenix-Hotels-3-Palms.h9531-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.