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"I'll start with the staff: STEPHANIE front desk supervisor went out of her way for me. I take customer service very serious. I dealt with Stephanie ... " More

By a verified traveler on Mon 29 Aug 2022

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Hotel Description

3.5-star hotel near Desert Botanical Garden

South Scottsdale stay

Your stay at this South Scottsdale hotel places you within 3 miles (5 km) of Desert Botanical Garden and Big Surf. Scottsdale Stadium and Scottsdale Healthcare Osborn Medical Center are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$69* Per night/room Oct 18 - Oct 19

Deluxe Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

3 Palms ratings based on 86 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for 3 Palms

Everyone (33) Couples (23) Family (28)
5 out of 5
I'll start with the staff: STEPHANIE front desk supervisor went out of her way for me. I take customer service very serious. I dealt with Stephanie a few times and she made me feel as if I was the most important person in the room. ( Thank you!🌷) You're awesome 👍 Also, The rooms are quite nice, good channels, clean linens, etc. the pool and oversized hot tub make this place worth putting on your favorites! open pool area and better than many many hotels I've stayed at. I've actually probably stayed here 9 out of the last 10 weeks.(I live in Tucson) Love the Park across the street. And its located right off of McDowell and Scottsdale Rd. Conveniently located close to a gym, casino, Fry's, and restaurants. Lastly, the price is lower than less desirable hotels.

Posted by on Aug 29, 2022

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Comment from Hotel Management

Aug 29, 2022 by Guest Services

Thank you so much Heriberto for the wonderful review. As always its a pleasure having you as our loyal guest. As the Supervisor I will do my Best to always make your stay comfortable and make sure all accommodations are met. We look forward to seeing you again.

5 out of 5

Posted by on Jun 23, 2022

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2 out of 5
around area i was participatating

Posted by on Jun 20, 2022

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Comment from Hotel Management

Jun 20, 2022 by Stephen GM

Wish you would have give us the opportunity to make things right thank you for staying with us

5 out of 5

Posted by on Jun 7, 2022

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5 out of 5
The staff was very friendly, especially Christina. Rooms are amazing with a big TV and comfortable bed.

Posted by , from NEWTON on Jun 7, 2022

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Comment from Hotel Management

Jun 9, 2022 by Stephen GM

Super thank you for the super review and telling others of your great experience at our 3 Palms Scottsdale telling of our Great staff like Christina,our amazing Big TV's and Comfortable beds please come back again soon

4 out of 5

Posted by on Jun 5, 2022

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2 out of 5

Posted by on Apr 13, 2022

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5 out of 5
Esta muy bien el hotel

Posted by on Mar 29, 2022

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Comment from Hotel Management

Mar 29, 2022 by Stephen GM

Thank you for the nice review and staying with us. Please come back again soon

2 out of 5
The room was dirty and the sheets had not been changed on the bed. The pool was out of order.

Posted by , from IRVINE on Mar 29, 2022

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Comment from Hotel Management

Mar 29, 2022 by Stephen GM

Thank you for staying with us, Please accept my apologies for the pool being closed for a couple of days We had a broken pool pump and receiving replacement parts take a few days Pool is back up and looks great in the scottsdale heat. Please come back and give us the opportunity to show the best side of our 3 Palms

4 out of 5
Staff was excellent!

Posted by , from MORTON on Mar 24, 2022

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Comment from Hotel Management

Mar 24, 2022 by Stephen GM

Thank you for staying with us and the nice review thank you for the great comment about our wonderful staff Please come back and see us again

Property Features

3 Palms offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly 3 Palms. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Scottsdale hotel.

  • 130 guestrooms or units
  • 2 levels
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers for purchase
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

3 Palms offers 130 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning

Food & Drink

3 Palms has a restaurant on site.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Casino nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25.0 per day.

Pet Policy

  • Pets: USD 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 60 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Prepaid credit cards are not accepted for any bookings or onsite payments

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and Discover. Cash is not accepted. Prepaid credit cards are not accepted for any bookings or onsite payments.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 3 Palms
  • 3 Palms Hotel
  • 3 Palms Hotel Scottsdale
  • 3 Palms Scottsdale
  • Palms 3
  • 3 Palms Resort Oasis Hotel Scottsdale
  • Three Palms Resort Oasis Scottsdale
  • 3 Palms Hotel
  • 3 Palms Scottsdale
  • 3 Palms Hotel Scottsdale

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.