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"It was not the cleanest and the pool was only open until 7. It was packed and small. My room had no microwave or refrigerator. The water was slow to ... " More

By a verified traveler on Tue 29 Jun 2021

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Hotel Description

Hotel near Neshaminy State Park in Bensalem

In suburbs

At this Bensalem hotel, you'll be within 3 miles (5 km) of Neshaminy State Park and 6 miles (10 km) of Philadelphia Mills. Parx Casino and Racetrack is within 6 miles (10 km) and Sesame Place is within 12 miles (20 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 141 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include refrigerators, hydromassage showerheads, and coffee/tea makers.

Room, 1 Queen Bed, Accessible, Non Smoking (Hearing, Mobility Tub)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$130* Per night/room Dec 16 - Dec 17

Room, 1 King Bed, Non Smoking (Whirlpool)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Whirlpool)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Holiday Inn Express Philadelphia NE - Bensalem, an IHG Hotel ratings based on 21 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Philadelphia NE - Bensalem, an IHG Hotel

Everyone (10) Couples (1) Family (4)
3 out of 5
It was not the cleanest and the pool was only open until 7. It was packed and small. My room had no microwave or refrigerator. The water was slow to drain from the shower

Posted by on Jun 29, 2021

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Comment from Hotel Management

Jul 1, 2021 by Kelly D

Thank you so much for your feedback, it is very important to us. I will express your concerns with our management team to better us in the future. We hope you give us another chance to shine!

2 out of 5
Hotel was under renovation and construction materials everywhere. No coffee, no breakfast, no service at all. Room smelled of paint. Overall disappointed.

Posted by , from Scituate MA on Aug 17, 2020

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Comment from Hotel Management

Aug 17, 2020 by Dana

Thank you for your feedback. Unfortunately, due to Covid-19 we are not currently able to offer our standard breakfast or 24 hour coffee station- this is to ensure the health and safety of our guests as well as our staff. We do, however, have the grab and go breakfast and there is a Keurig coffee maker in every room. We apologize for the fresh paint, as we are under renovation. Take care, Management

4 out of 5

Posted by on Jul 31, 2020

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Comment from Hotel Management

Aug 12, 2020 by Kiri

We are so pleased to hear that you enjoyed your stay with us! We hope to make your next stay even better!

5 out of 5

Posted by on Jun 20, 2020

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Comment from Hotel Management

Jun 25, 2020 by Celia

Thank you for your 5-star review!

4 out of 5

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 2, 2019 by Kelly D

Thank you so much for your feedback.

4 out of 5
The room was fine i liked the service as well breakfast was great i enjoyed my stay would re visit again

Posted by on Nov 26, 2019

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Comment from Hotel Management

Dec 2, 2019 by Kelly D

Thank you for staying with us and sharing feedback. We are glad that you enjoyed our breakfast! We cannot wait to welcome you back in the future!

5 out of 5

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 19, 2019 by Kelly D

Thank you for your feedback. We hope you see you again soon.

5 out of 5

Posted by on Nov 6, 2019

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Comment from Hotel Management

Nov 8, 2019 by Kelly D

Thank you so much for your feedback!

4 out of 5
It was neat, clean and a very convenient Lower Bucks County location!

Posted by on Oct 12, 2019

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Comment from Hotel Management

Oct 13, 2019 by General Manager

Thank you for reviewing your stay with us. We are glad to hear that you enjoyed your stay and we hope to see you again!

4 out of 5
The hotel is OK, but it is a bit disappointing if you spending an extremely hot day in a hotel with a pool and the pool is closed for the whole day, because they are maintaining it.

Posted by on Jul 19, 2019

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Comment from Hotel Management

Jul 19, 2019 by Hotel Manager

Thank you so much for your feedback. We apologize for the pool being closed for the day for maintenance issues. We hope in the future you give us another chance to shine!

About the Holiday Inn Express Philadelphia NE - Bensalem, an IHG Hotel

Location 1329 Bristol Pike, Bensalem, PA 19020

Property Features

Holiday Inn Express Philadelphia NE - Bensalem, an IHG Hotel offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Philadelphia NE - Bensalem, an IHG Hotel. Self parking is free. This Bensalem hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 3 levels
  • 576 sq ft of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Cornwells Heights Station (2 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Philadelphia NE - Bensalem, an IHG Hotel offers 141 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers. This Bensalem hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Philadelphia Hotel Bensalem NE
  • Holiday Inn Express Philadelphia NE Bensalem
  • Holiday Inn Express Philadelphia NE Bensalem Hotel
  • Hampton Inn Philadelphia Northeast / Bensalem Hotel Bensalem
  • Holiday Inn Express Philadelphia NE Bensalem Hotel
  • Holiday Inn Express Philadelphia NE Bensalem
  • Hotel Holiday Inn Express Philadelphia NE - Bensalem Bensalem
  • Bensalem Holiday Inn Express Philadelphia NE - Bensalem Hotel
  • Hotel Holiday Inn Express Philadelphia NE - Bensalem
  • Holiday Inn Express Philadelphia NE - Bensalem Bensalem
  • Holiday Inn Express Philadelphia Hotel
  • Holiday Inn Express Philadelphia
  • Holiday Express Philadelphia
  • Holiday Inn Express Philadelphia NE Bensalem

You should know

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.