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4.1 out of 5

"Newer hotel. Clean room and firm mattress " More

By a verified traveler on Sat 23 Oct 2021

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Hotel Description

3-star hotel in Concordville

Concordville stay

With a stay at this Concordville hotel, you'll be within 2 miles (3 km) of Newlin Grist Mill and 6 miles (10 km) of Brandywine Battlefield. Golf Course at Glen Mills and Chadds Ford Village & Barn Shops are also within 6 miles (10 km).

Renovated in 2017

The hotel's indoor pool, 24-hour gym, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the a rooftop terrace and free perks like full breakfast and free self parking.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$126* Per night/room Oct 17 - Oct 18

Standard Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Concordville Hotel ratings based on 21 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Concordville Hotel

Everyone (7) Couples (2) Family (12)
5 out of 5

Posted by on Nov 26, 2021

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5 out of 5
Newer hotel. Clean room and firm mattress

Posted by , from Garden Grove on Oct 23, 2021

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Comment from Hotel Management

Nov 20, 2021 by Meg Rowe, GM

So glad you were pleased! Thank you

2 out of 5
The Property was okay as a whole however, the BREAKFAST was not acceptable. The price should have been adjusted for the lack of a full hot breakfast. A brown bag with a apple juice, gronala bar water an apple(small) and a stale muffin is NOT breakfast. Do not use COVID as an excuse. Other hotels are making it work. The rooms were not cleaned on a three day stay. Management should have done a better job.

Posted by on May 24, 2021

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Comment from Hotel Management

May 27, 2021 by Zachary

Anonymous, We apologize you did not enjoy your stay and since I can't bring up your reservation I am not 100% sure what you paid but even so we have lowered our rates based on not having a full breakfast currently. We get food orders once or twice a week so I can assure you that our food is fresh. We do offer to bring up clean towels and sheets during your stay as it is most hotels policy's to not have housekeepers in the room during your stay. Breakfast will be back on June 9th however. Our full breakfast. We hope you stay with us again in the future.

5 out of 5
This is such a great stay. The room was very spacious and clean. The staff was very friendly. Very quiet. Super thick carpet in the halls can’t hear a thing. The pool was perfect & clean. The game room was a great addition. We stayed here just for the kids to have a day out of the house. Went swimming and went to the game room. Absolutely would stay again.

Posted by on Mar 13, 2021

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Comment from Hotel Management

Mar 17, 2021 by Meg Rowe GM

I'm thrilled that you were so pleased! Thank you.

1 out of 5
When I booked my room I was informed the total price 558.55, upon arrival I was charged 858.55, the hotel stated pool, and hot breakfast neither was available, myself and my family had to change rooms die to toilet not working properly, racists statement was made towards my daughter. I will never book a room here again feeling overwhelmed by this.

Posted by , from Philadelphia on Jul 19, 2020

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1 out of 5
First of all I was expecting to pay 556.00 for my stay 07/13-07/18 but was charged 856.00, and hotel said pool, and hot breakfast but neither was offered nor opened, and myself and family felt discriminated against and rude false statements was made by the management, also telling my daughter “she can spread it by speaking” never have I felt so humiliating by a white person before this took place, now I know racist people do exist

Posted by , from Philadelphia on Jul 19, 2020

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5 out of 5
Very clean in this uncertain time of travel. Excellent location and beautiful grounds. Beds were fabulous

Posted by , from Long Island on Jun 22, 2020

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Comment from Hotel Management

Dec 29, 2020 by Meg Rowe GM

Karla, I'm so glad you enjoyed so much of your stay! Thank you

5 out of 5
Very clean! Great location. Loved the chef making omelettes for breakfast. Would definitely recommend and I’d stay there again!

Posted by on Mar 1, 2020

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Comment from Hotel Management

Apr 18, 2020 by Meg Rowe, GM

I'm thrilled that you were so pleased! Thank you.

5 out of 5
Excellent! really nice BW, breakfast included omelettes, pancakes, fruit...and the lobby is really nice, rooms very clean, quite ambience

Posted by on Feb 6, 2020

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Comment from Hotel Management

Dec 29, 2020 by Meg Rowe GM

I'm thrilled that you were so pleased! Thank you

5 out of 5
Have stayed there many times. Always outstanding! The staff is very helpful and the breakfasts are terrific.

Posted by on Dec 10, 2019

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Comment from Hotel Management

Dec 26, 2019 by Meg Rowe, GM

So glad you hear that you are pleased with the staff and breakfast. Thank you for your loyalty.

About the Best Western Plus Concordville Hotel

Location 675 Conchester Highway, Glen Mills, PA 19342

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Best Western Plus Concordville Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite 24-hour business center. A rooftop terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Best Western Plus Concordville Hotel. Free self parking is available. A complete renovation of Best Western Plus Concordville Hotel was completed in August 2017. This 3-star Glen Mills hotel is smoke free.

  • 114 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Full breakfast (free)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge) , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Plus Concordville Hotel offers 114 accommodations with DVD players and safes. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 10:00 AM.

Concordville Inn - This steakhouse specializes in American cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.01 per stay (rates may vary)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN Concordville
  • BEST WESTERN Concordville Hotel
  • BEST WESTERN PLUS Concordville
  • BEST WESTERN PLUS Concordville Glen Mills
  • BEST WESTERN PLUS Concordville Hotel
  • BEST WESTERN PLUS Concordville Hotel Glen Mills
  • Concordville BEST WESTERN
  • Concordville Hotel
  • Concordville Hotel BEST WESTERN
  • Best Western Plus Concordville
  • Best Western Plus Concordville Hotel Hotel
  • Best Western Plus Concordville Hotel Glen Mills
  • Best Western Plus Concordville Hotel Hotel Glen Mills

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.