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Comfort Inn Petersburg - Fort Lee

2.5-star property
12001 S Crater Rd, Petersburg, VA 1-855-201-7819
3.6 out of 5
Good!
See all 10 travelocity Reviews

"Brand new renovated rooms Great service!! Saw battlefields. " More

By a verified traveler on Sun 15 Mar 2020

Points Of Interest

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Hotel Description

Enjoy the free WiFi at this Petersburg hotel

In suburbs

Within 6 miles (10 km) of this Petersburg hotel, you'll find Dogwood Trace Golf Course and Old Blandford Church. Poplar Grove National Cemetery is within 6 miles (10 km) and Centre Hill Museum is within 9 miles (15 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the conference space and free Internet in public areas. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 97 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Premium bedding, coffee/tea makers, and free local calls are also available.

Room, 2 Queen Beds, Non Smoking (Interior Coridor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$126* Per night/room Oct 24 - Oct 25

Room, 1 King Bed, Non Smoking (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed, Non Smoking (Larger Unit)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Comfort Inn Petersburg - Fort Lee ratings based on 10 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn Petersburg - Fort Lee

Everyone (5) Couples (3) Family (3)
2 out of 5
Checkin was, property was clean. The receptionist worked by herself after 4, we asked can we sit in the lobby she said sure. There was a spill she brought the mop & said here you go. We told her we didn’t intend to mop it we wanted her to know there was a spill. She was pissed & said she doesn’t mop if you guys don’t get it up go to your rooms now. We were taken aback how she acted because she was petty nice at first. She called the police & asked to have us removed From the property. She said there was no manager we could speak she wanted us gone. How did it go this far from a spill. This was Friday night & I still haven’t heard from a manager. Corporate the hotels are individually owned so nothing they can do. The police were shocked as to the reason they were called but state laws are if a private entity asks you to leave the property they have to enforce it. I was very disappointed in how the incident was handled

Posted by , from Chicago IL on Aug 17, 2020

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Comment from Hotel Management

Sep 27, 2020 by Manager

I am sorry for any rudeness that you encountered and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

5 out of 5
Brand new renovated rooms Great service!! Saw battlefields.

Posted by on Mar 15, 2020

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Comment from Hotel Management

Oct 9, 2020 by Manager

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

5 out of 5
The very friendly staff makes for a pleasant environment.

Posted by on May 21, 2019

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5 out of 5
They were so helpful and friendly. They gave us directions to everywhere we wanted to go.

Posted by on Mar 8, 2019

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1 out of 5
Terrible! I would like a return phone call please. 717-779-4491

Posted by on Oct 1, 2018

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3 out of 5
Great location, convenient to the event we were attending, close to shopping and restaurants. We chose this Comfort Inn because of the location, pet friendly, breakfast and fitness room. All worked out fairly well. Thought the room needed a bit of an upgrade/TLC but was clean and comfortable. Breakfast was good. Workout room obviously a work in progress, needs more equipment and spruce up the room. Staff was excellent, very friendly and responsive.

Posted by on Apr 10, 2018

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4 out of 5
Very clean and comfortable. Perfect location. Would definitely stay again.

Posted by on Jun 5, 2017

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3 out of 5

staying with a pet

This room was the pet room and not as terrible as many. Room was cleans furniture and bedding were ok. But the area itself is very run down.

Posted by on Jun 24, 2016

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3 out of 5

Nice hotel for an overnight stay, not extended

The front desk agent wasn't very welcoming, we choose an non smoking room but the hall going to the room smelled like nothing but smoke. The room was clean it self, the TV was huge! The linen and bed was very nice and neat. But the worse thing was the bathroom, the toilet was very nasty and it wouldn't really flush. We wasn't complaint because we literally didn't stay but overnight.. Breakfast in the am was ok...

Posted by , from petersburg, va on Jan 2, 2016

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5 out of 5

Very nice for this price range

Pros: Free breakfast, Free Internet, Quiet
Rooms nicely decorated. Hallway smelled of cigarette smoke (non-smoking hall) but you couldn't smell the odor in the room. Shower had good pressure and very hot. Bed was comfy (I'm a soft bed person); better than hard, lumpy beds at Sheraton. Breakfast included make-your-own waffles, sausage, egg "product" (didn't look appetizing), and a fair variety of other items. We weren't expecting much since it's a semi-rural area and we just needed a bed and hot shower after doing some volunteer work, but overall we were quite pleased. I can see why Holiday & Hampton next door had empty parking lots.

Posted by on Jan 16, 2012

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About the Comfort Inn Petersburg - Fort Lee

Location 12001 S Crater Rd, Petersburg, VA 23805

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Free breakfast is served daily. WiFi and wired Internet are free in public spaces. The business-friendly Comfort Inn Petersburg - Fort Lee also features a seasonal outdoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Petersburg hotel is smoke free.

  • 97 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Inn Petersburg - Fort Lee offers 97 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Petersburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Maximum 1 per room (weight limit: 50 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel Petersburg
  • Comfort Inn Petersburg Hotel
  • Comfort Hotel St Petersburg
  • Comfort St Petersburg
  • Petersburg Comfort Inn
  • Comfort Inn Petersburg Hotel Petersburg
  • Comfort Petersburg Fort Lee
  • Comfort Inn Petersburg - Fort Lee Hotel
  • Comfort Inn Petersburg - Fort Lee Petersburg
  • Comfort Inn Petersburg - Fort Lee Hotel Petersburg

You should know

  • The seasonal pool will open in June and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.