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Comfort Inn Petersburg - Fort Lee

2.5-star property
12001 S Crater Rd, Petersburg, VA 1-855-201-7819
3.9 out of 5
Good!
See all 15 travelocity Reviews

"Clean and comfortable " More

By a verified traveler on Sat 07 Jan 2023

Points Of Interest

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Hotel Description

Enjoy the free WiFi at this Petersburg hotel

In historical district

Within 6 miles (10 km) of this Petersburg hotel, you'll find Dogwood Trace Golf Course and Old Blandford Church. People's Memorial Cemetery and Petersburg National Battlefield Park are also within 6 miles (10 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Relax with a drink at the bar/lounge and enjoy free perks like buffet breakfast and free self parking.

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$99* Per night/room Apr 16 - Apr 17

Room, 1 King Bed, Non Smoking (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed, Non Smoking (Larger Unit)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking (Interior Coridor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Comfort Inn Petersburg - Fort Lee ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn Petersburg - Fort Lee

Everyone (9) Couples (4) Family (3)
5 out of 5
Clean and comfortable

Posted by on Jan 7, 2023

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Comment from Hotel Management

Jan 8, 2023 by Manager

Hello Carl,Thank you for sharing your experience with us. We appreciate the input referring to our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

5 out of 5

Posted by on Jan 4, 2023

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Comment from Hotel Management

Mar 7, 2023 by Manager

Hello CAROLEE,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

5 out of 5

Posted by on Dec 22, 2022

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4 out of 5

Posted by on Jan 24, 2022

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Comment from Hotel Management

Apr 25, 2022 by Manager

Hello Stevie, We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

4 out of 5

Posted by on Jul 27, 2021

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Comment from Hotel Management

Oct 26, 2021 by Manager

We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

2 out of 5
Checkin was, property was clean. The receptionist worked by herself after 4, we asked can we sit in the lobby she said sure. There was a spill she brought the mop & said here you go. We told her we didn’t intend to mop it we wanted her to know there was a spill. She was pissed & said she doesn’t mop if you guys don’t get it up go to your rooms now. We were taken aback how she acted because she was petty nice at first. She called the police & asked to have us removed From the property. She said there was no manager we could speak she wanted us gone. How did it go this far from a spill. This was Friday night & I still haven’t heard from a manager. Corporate the hotels are individually owned so nothing they can do. The police were shocked as to the reason they were called but state laws are if a private entity asks you to leave the property they have to enforce it. I was very disappointed in how the incident was handled

Posted by , from Chicago IL on Aug 17, 2020

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Comment from Hotel Management

Sep 27, 2020 by Manager

I am sorry for any rudeness that you encountered and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

5 out of 5
Brand new renovated rooms Great service!! Saw battlefields.

Posted by on Mar 15, 2020

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Comment from Hotel Management

Oct 9, 2020 by Manager

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

5 out of 5
The very friendly staff makes for a pleasant environment.

Posted by on May 21, 2019

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5 out of 5
They were so helpful and friendly. They gave us directions to everywhere we wanted to go.

Posted by on Mar 8, 2019

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1 out of 5
Terrible! I would like a return phone call please. 717-779-4491

Posted by on Oct 1, 2018

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About the Comfort Inn Petersburg - Fort Lee

Location 12001 S Crater Rd, Petersburg, VA 23805

Property Features

Comfort Inn Petersburg - Fort Lee offers its guests a fitness center and a seasonal outdoor pool. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. The business-friendly Comfort Inn Petersburg - Fort Lee also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Petersburg hotel is smoke free.

  • 97 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Inn Petersburg - Fort Lee offers 97 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Petersburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Roll-in shower (in select rooms)
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night
  • Maximum 1 per room (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 18
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel Petersburg
  • Comfort Inn Petersburg Hotel
  • Comfort Hotel St Petersburg
  • Comfort St Petersburg
  • Petersburg Comfort Inn
  • Comfort Inn Petersburg Hotel Petersburg
  • Comfort Petersburg Fort Lee
  • Comfort Inn Petersburg - Fort Lee Hotel
  • Comfort Inn Petersburg - Fort Lee Petersburg
  • Comfort Inn Petersburg - Fort Lee Hotel Petersburg

You should know

  • The seasonal pool will open in May and close in August.
  • Pool access available from 10:00 AM to 9:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.