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"The only comment I would have is to clean the bathtubs better. There was the start of mildew along the corner. I took the washcloth and it came right ... " More

By a verified traveler on Mon 21 Mar 2022

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Hotel Description

Mediterranean hotel in Northwest Pensacola

Heart of Pensacola

With a stay at this Northwest Pensacola hotel, you'll be within 2 miles (3 km) of Five Flags Speedway and 6 miles (10 km) of Sam's Fun City. John R.Jones Junior Athletic Complex and Marcus Pointe Golf Club are also within 6 miles (10 km).

Renovated in 2022

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and free perks like on-the-go breakfast and free self parking.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$108* Per night/room Oct 17 - Oct 18

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Country Inn & Suites by Radisson, Pensacola West, FL ratings based on 21 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Pensacola West, FL

Everyone (14) Family (4)
1 out of 5
The whole place including the rooms and lobby has a mildew smell throughout. The beds are outdated and make a ton of noise. The only positive was the lighting in the parking lot made it seem safe outside.

Posted by , from Houston on Aug 14, 2022

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Comment from Hotel Management

Aug 15, 2022 by Maahi Tals

Dear Guest, Thank you for your feedback. We truly apologize for the miscommunication and will look to see where the breakdown occurred. We will use this opportunity to train our staff to create a great guest experience going forward. Best wishes.

5 out of 5

Posted by on May 27, 2022

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5 out of 5
The only comment I would have is to clean the bathtubs better. There was the start of mildew along the corner. I took the washcloth and it came right off.

Posted by on Mar 21, 2022

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Comment from Hotel Management

Mar 23, 2022 by Hotel Management team

"Thank you" for your business and detailed feedback. This feedback has been forwarded to our housekeeping for their education purpose. We promise an exceptional stay on your next visit. Best wishes..

1 out of 5

Posted by , from NORTH POLE on Oct 14, 2021

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5 out of 5
The staff and cleaniness of the hotel was great. Angie, AJ, Keke, Lahannah and Latoya were all great employee's of the hotel. Angie made sure i was able sit with my grand boys at breakfast because it was full. She also helped me carry breakfast to the room on our second days fir us all.

Posted by on Jul 14, 2021

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Comment from Hotel Management

Jul 14, 2021 by Manager on duty

Dear valued guest, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We're glad you had a great time with us and we look forward to serving you again. Sincerely, Management

5 out of 5

Posted by on Jun 9, 2021

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Comment from Hotel Management

Jun 20, 2021 by Manager on duty

Dear valued guest, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Pensacola West, FL, we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Management

2 out of 5
The beds were terrible. Very lumpy and springy. The pillows weren't even pillows, more like little old lumpy cubes.

Posted by on May 16, 2021

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Comment from Hotel Management

May 17, 2021 by Guest Relations

Dear valued guest, Thank you for taking the time to post this review as we are always looking for ways to grow and improve as a hotel. We sincerely apologize for the inconveniences you experienced during your stay. We understand how frustrating this can be as we know how important a good night of rest is. Our team works extremely hard to ensure the overall comfort for all of our guests, and we all are very disappointed to know that we were unable to provide this for you. I will be presenting this review to our team to ensure a situation like this does not happen again. Please know that this situation is highly unusual and does not represent the high standards that we always aim to achieve. Feel free to give us a call at any time if you would like to discuss this matter further. Thank you for choosing us, and we hope to have another opportunity to better serve you in the future. Sincerely, Guest Relations

5 out of 5
Liked pool and hot tub. Was away from traffic noise. Was close to Cracker Barrel restaurant. Nice room and bed.

Posted by , from Algona Iowa on Mar 1, 2020

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Comment from Hotel Management

Mar 2, 2020 by Manager on duty

Dear Mary, Thank you for taking the time to post this wonderful review. Our team strives to create an amazing experience for all of our guests and it makes us all happy to know that we were able to do this with you. We love to create memorable experiences, and we will consistently do this with all of our guests. Thank you for staying, and we look forward to hosting you again when your travels bring you back to the area. Sincerely, Country Inn & Suites by Radisson, Pensacola West, FL

4 out of 5
Great stay, had a fire drill bit other than that everything was great

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Manager on duty

Dear Valued Guest, Thank you for taking the time post this review. We are delighted and humbled by the your kind words. We all work very hard to try and ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay at the Country Inn & Suites by Radisson, Pensacola West, FL. Sincerely, Management

5 out of 5
Friendly staff. Big room. Comfortable beds and pillows. Clean rooms. Easy parking. Good breakfast.

Posted by on Jan 31, 2020

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Comment from Hotel Management

Feb 1, 2020 by Manager on duty

Dear Valued Guest, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Pensacola West, FL, we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Country Inn & Suites by Radisson, Pensacola West, FL

About the Country Inn & Suites by Radisson, Pensacola West, FL

Location 2607 Wilde Lake Blvd, Pensacola, FL 32526

Property Features

Country Inn & Suites by Radisson, Pensacola West, FL offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 750 square feet (70 square meters) and includes conference space. A library, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Country Inn & Suites by Radisson, Pensacola West, FL. Free self parking is available. A complete renovation of Country Inn & Suites by Radisson, Pensacola West, FL was completed in January 2022. This Mediterranean Pensacola hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 4 levels
  • 750 sq ft of conference space
  • 70 sq m of conference space
  • Built in 2008
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Pensacola West, FL offers 63 accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. Flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Pensacola hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Country Inn & Suites by Radisson, Pensacola West, FL has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Rafting nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 40 per pet, per night, plus a deposit of USD 200 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 25 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200 per stay
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Pensacola
  • Country Inn Carlson Pensacola
  • Country Inn & Suites by Radisson, Pensacola West, FL Hotel
  • Country Inn & Suites by Radisson, Pensacola West, FL Pensacola

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.