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4.1 out of 5

"The staff and cleaniness of the hotel was great. Angie, AJ, Keke, Lahannah and Latoya were all great employee's of the hotel. Angie made sure i was a ... " More

By a verified traveler on Wed 14 Jul 2021

Hotel Description

Hotel perfectly located for exploring Pensacola

Heart of Pensacola

With a stay at this Northwest Pensacola hotel, you'll be within 2 miles (3 km) of Five Flags Speedway and 6 miles (10 km) of Uncle Sandy's Macaw Bird Park. Sam's Fun City and John R.Jones Junior Athletic Complex are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.

Free Internet, refrigerators

The soundproofed guestrooms offer free WiFi, free wired Internet, and free newspapers. Other amenities include refrigerators, microwaves, and flat-screen TVs with digital channels.

Room, 2 Queen Beds, Non Smoking (1 bedroom)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$129* Per night/room Sep 30 - Oct 1

Room, 2 Queen Beds, Accessible, Non Smoking (1 bedroom)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (1 bedroom)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (1 bedroom)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 2 Queen Beds, Non Smoking (1 bedroom)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking (1 bedroom)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Country Inn & Suites by Radisson, Pensacola West, FL ratings based on 20 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Pensacola West, FL

Everyone (15) Family (2)
5 out of 5
The staff and cleaniness of the hotel was great. Angie, AJ, Keke, Lahannah and Latoya were all great employee's of the hotel. Angie made sure i was able sit with my grand boys at breakfast because it was full. She also helped me carry breakfast to the room on our second days fir us all.

Posted by on Jul 14, 2021

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Comment from Hotel Management

Jul 14, 2021 by Manager on duty

Dear valued guest, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We're glad you had a great time with us and we look forward to serving you again. Sincerely, Management

5 out of 5

Posted by on Jun 9, 2021

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Comment from Hotel Management

Jun 20, 2021 by Manager on duty

Dear valued guest, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Pensacola West, FL, we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Management

2 out of 5
The beds were terrible. Very lumpy and springy. The pillows weren't even pillows, more like little old lumpy cubes.

Posted by on May 16, 2021

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Comment from Hotel Management

May 17, 2021 by Guest Relations

Dear valued guest, Thank you for taking the time to post this review as we are always looking for ways to grow and improve as a hotel. We sincerely apologize for the inconveniences you experienced during your stay. We understand how frustrating this can be as we know how important a good night of rest is. Our team works extremely hard to ensure the overall comfort for all of our guests, and we all are very disappointed to know that we were unable to provide this for you. I will be presenting this review to our team to ensure a situation like this does not happen again. Please know that this situation is highly unusual and does not represent the high standards that we always aim to achieve. Feel free to give us a call at any time if you would like to discuss this matter further. Thank you for choosing us, and we hope to have another opportunity to better serve you in the future. Sincerely, Guest Relations

5 out of 5
Liked pool and hot tub. Was away from traffic noise. Was close to Cracker Barrel restaurant. Nice room and bed.

Posted by , from Algona Iowa on Mar 1, 2020

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Comment from Hotel Management

Mar 2, 2020 by Manager on duty

Dear Mary, Thank you for taking the time to post this wonderful review. Our team strives to create an amazing experience for all of our guests and it makes us all happy to know that we were able to do this with you. We love to create memorable experiences, and we will consistently do this with all of our guests. Thank you for staying, and we look forward to hosting you again when your travels bring you back to the area. Sincerely, Country Inn & Suites by Radisson, Pensacola West, FL

4 out of 5
Great stay, had a fire drill bit other than that everything was great

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Manager on duty

Dear Valued Guest, Thank you for taking the time post this review. We are delighted and humbled by the your kind words. We all work very hard to try and ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay at the Country Inn & Suites by Radisson, Pensacola West, FL. Sincerely, Management

5 out of 5
Friendly staff. Big room. Comfortable beds and pillows. Clean rooms. Easy parking. Good breakfast.

Posted by on Jan 31, 2020

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Comment from Hotel Management

Feb 1, 2020 by Manager on duty

Dear Valued Guest, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Pensacola West, FL, we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Country Inn & Suites by Radisson, Pensacola West, FL

3 out of 5
The breakfast was not good at all. It was cold and bland. And the kitchen staff was rude.

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 3, 2020 by Manager On Duty

Dear Valued Guest, We appreciate your feedback as we are always looking for ways to improve as a hotel. We apologize for not meeting your expectations with the breakfast. We understand how important of an amenity this is, and I will be sure to review this with the team to ensure we are able to improve. Thank you for choosing us, and we hope to have another opportunity to better serve you in the future. Sincerely, Management

4 out of 5

Posted by on Dec 20, 2019

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Comment from Hotel Management

Dec 20, 2019 by Manager On Duty

Dear Valued Guest, Thank you for rating our hotel 4 of 5. Although a GOOD score, we want to continue to strive for perfection. Any information you can provide to help us improve our overall operations would be greatly appreciated. Please feel free to contact the hotel directly so we can discuss further. Thanks again for the feedback and we are looking forward to having you as a guest again when your travel plans brings you back to this area. Sincerely, Country Inn & Suites by Radisson, Pensacola West, FL

4 out of 5
First night the air conditioner was very loud and pillows were uncomfortable. Maintenance repaired the A/C when we reported it and the front desk got us some different pillows. The second night was great. The room was clean and the staff is very friendly. The room was about half the cost of staying on the beach. Convient access to I-10 made the beach only aboit 20 minutes away. The free breakfast had a good variety and the coffee was fresh and good. The lady that tends the breakfast bars is really nice.

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 3, 2019 by Manager On Duty

Dear Valued Guest, Thank you for taking the time to post this review and for giving us a positive rating! We all work hard to try and ensure each and every guest has an overall positive experience. We are glad we succeeded with you. Please keep us in mind next time your travel plans bring you back to the area. Sincerely, Country Inn & Suites by Radisson, Pensacola West, FL

5 out of 5
Very clean and comfortable! Staff was friendly and the breakfast was good.

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jun 28, 2019 by Manager On Duty

Dear Valued Guest, Thank you for taking the time to post this review and for giving us a 5 out of 5 rating! We all work hard to try and ensure each and every guest has an overall positive experience. We are glad we succeeded with you. Please keep us in mind next time your travel plans bring you back to the area. Sincerely, Country Inn & Suites by Radisson, Pensacola West, FL

About the Country Inn & Suites by Radisson, Pensacola West, FL

Location 2607 Wilde Lake Blvd, Pensacola, FL 32526

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Country Inn & Suites by Radisson, Pensacola West, FL offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 750 square feet (70 square meters). Tour/ticket assistance, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Country Inn & Suites by Radisson, Pensacola West, FL. Self parking is free. This Pensacola hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 4 levels
  • 750 sq ft of conference space
  • 70 sq m of conference space
  • Built in 2008
  • To-go breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Pensacola West, FL offers 63 accommodations with complimentary newspapers and coffee/tea makers. Beds feature down comforters. Flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Pensacola hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Rafting nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Country Carlson Pensacola
  • Country Inn Carlson Pensacola
  • Country Inn & Suites by Radisson, Pensacola West, FL Hotel
  • Country Inn & Suites by Radisson, Pensacola West, FL Pensacola

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.