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"Close to everywhere we were interested in going. Close to airport " More

By a verified traveler on Tue 28 Jan 2020

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Hotel Description

3-star aparthotel near West Florida Hospital

Near the airport

You'll be within half a mile (1 km) of University Town Plaza and 2 miles (3 km) of West Florida Hospital with a stay here. Cordova Mall and Ascension Sacred Heart Pensacola are also within 3 miles (5 km).

Business services

This aparthotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free WiFi, kitchens

The 64 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, coffee/tea makers, and flat-screen TVs with cable channels. Weekly housekeeping is available.

Suite, 1 King Bed with Sofa bed, Full Kitchen, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$85* Per night/room Nov 8 - Nov 9

2 Queen Bed Suite, Full Kitchen, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, Multiple Beds, Accessible, Full Kitchen, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, Multiple Beds, Full Kitchen, Non Smoking (Top Floor, 2 Levels)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Full Kitchen, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

M Stay Suites ratings based on 24 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for M Stay Suites

Everyone (3) Family (4)
5 out of 5
Clean room

Posted by on Jul 25, 2021

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5 out of 5

Posted by on Apr 3, 2021

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1 out of 5
Very dirty, bad area. Don’t recommend at all. The room was supposed to be non smoking but it wasn’t. Strong odor of cigarettes. I had to bleach all surfaces because it was so dirty

Posted by on Oct 26, 2020

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4 out of 5
Close to everywhere we were interested in going. Close to airport

Posted by on Jan 28, 2020

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1 out of 5
Property was in bad shape. Rooms were musty and moldly smelling. furniture was old and sofa was nasty. sitting area by pool was nasty,cracked cement,furniture torn up. Looked like a slum!

Posted by on May 8, 2019

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5 out of 5

Posted by on Apr 21, 2019

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4 out of 5
I had no idea we booked upstairs. We have trouble climbing stairs but they did not offer to help. We had to park far away then walk to the back of the property then climb all of the stairs & we are disabled.

Posted by on Mar 11, 2019

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5 out of 5

I would definitely stay here again

Our family enjoyed this hotel. The location was good as far as distance from beach, food, and shopping. We enjoyed the pool and hot tub daily. Room was clean and comfortable. Breakfast was great and different daily. Loved the free coffee 24/7. Staff was also very friendly.

Posted by , from Blaine, MNS on Mar 11, 2017

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2 out of 5

Meets basic needs :-(

Don't go here expecting the equivalent of Staybridge Suites, Residence Inns, or Country Inn and Suites - you'll be disappointed as we were. We selected Mainstay as we needed an oven to prepare food for our family reunion: mission accomplished. Pros: Full sized stove, microwave, and refrigerator, clean rooms and comfortable beds. Cons: Rooms stocked with dinnerware and towels for only two persons - anything more must be asked for from the front desk and retrieved there (not delivered), No pool towels stocked by the pool either day - called front desk and waited 20 minutes for someone to bring out 6 towels for 12 people in the pool; very limited breakfast options, and when they run out of the hot items they don't replenish - they turn the oven off early and don't cook any more.

Posted by , from Mississippi on Jul 4, 2013

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4 out of 5

Great space and value for the money

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
I was impressed with the friendly staff, spacious rooms, and nice breakfast. It felt more like a small apartment than a hotel room. This would be a great place for a longer stay. It isn't near the tourist areas of Penaacola but it is centrally located and provides easy access to almost anywhere in the city. The only reason I didn't rate it perfectly is that the building could use a face lift. The bathrooms are a little worn. The bed was very clean and comfortable.

Posted by , from Hawaii, USA on Feb 7, 2013

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

The property will be renovating from October 14 2021 to December 16 2021 (completion date subject to change). The following areas are affected:

  • Exterior

During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Property Features

M Stay Suites offers its guests a seasonal outdoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly M Stay Suites also features barbecue grills, a picnic area, and complimentary newspapers in the lobby. Free self parking is available. This 3-star Pensacola aparthotel is smoke free.

  • 64 guestrooms or units
  • 2 levels
  • 8 buildings
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Free parking nearby

Transport

  • Train station: Pensacola Station (7.9 km / 4.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

M Stay Suites offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium satellite channels. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. This Pensacola aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

  • Bathrooms are partially open
  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Wheelchair accessible

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 25.00 per accommodation, per night (maximum USD 100.00 per stay)
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 4

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per night (maximum USD 100.00 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mainstay Suites Condo
  • Mainstay Suites Condo Pensacola
  • Mainstay Suites Pensacola
  • Mainstay Suites Hotel Pensacola
  • Mainstay Suites
  • M Stay Suites Pensacola
  • M Stay Suites Aparthotel
  • Mainstay Suites Pensacola
  • M Stay Suites Aparthotel Pensacola

You should know

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.