Explore Paradise Valley Village Spa Hotels & Wellness Resorts

"Maintenance kid was the best thing there. He helped set up TV which still was old and didn’t work well. Front desk check in girl almost rude. Toilet seat was broken, small bathroom with limited towels. Worst of all was when I pulled the comforter back next morning there were stains.would not return! "

"Room was clean but breakfast was not so good. Friendly front desk staff. Worked out fine, except the coffee had to be the worst I’ve ever had. "

"They could only find a reservation for 1 room. My friend paid for the 2nd room we needed and I spoke with the front desk to ge sure I would not be charged for 2 rooms. I thought everything was taken care of but I have now been charged for 2 rooms and the hotel cannot seem to find any reservation for me. This has been a nightmare"

"The condo was immaculate, the unit layout was great, the furniture upholstery was pristine, and while the property was awkwardly configured requiring a lot of walking, I actually appreciated that. If you don’t, bring some single bills for frequent golf cart ferries or work for a lower room number (100s are closer to the lobby, parking is rare by the 500s and non-existent beyond that through the 800s I believe). Apart from that quirk I think it’s my new go-to for visiting the area with family, large groups, and especially golfers. I especially appreciated walking through the grounds smelling orange blossoms and dodging so many oranges! The outdoor F&B outlets seem to be concession style only (awesome sandwiches and salads for lunch) even if the seating and setting are a solid 4 stars. Watch out for errant golf balls while dining al fresco - skill is not required for play!"

"I was initially charged for a full prepaid room. Due to horrible circumstances, I requested a refund...even a partial refund. I was the one responsible for the booking. Initially, I was denied such a refund, but just receive a personal/kind reply from the Westin, and they are providing a full refund. It was very much appreciated."

"Just average in terms of quality. We had issues with the shower working properly. It would seem poor maintenance standards. The shower head was extremely low pressure and to regulate water temperature took an engineering degree. "