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"Nice views, number of local restaurants nearby, nice stay. " More

By a verified traveler on Fri 06 Jan 2023

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Hotel Description

4-star eco-friendly hotel near Via Espana

El Cangrejo stay

Your stay at this El Cangrejo hotel places you within 2 miles (3 km) of Via Espana and Avenida Balboa. Multiplaza Pacific Mall and Cinta Costera are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Free self parking, a terrace, and a computer station are also offered.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$78* Per night/room Feb 15 - Feb 16

Superior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Novotel Panama City ratings based on 8 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Panama City

Everyone (4) Couples (2) Family (3)
5 out of 5
Nice views, number of local restaurants nearby, nice stay.

Posted by , from Salt Lake City on Jan 6, 2023

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4 out of 5
Property is central to a lot of amenities

Posted by on Mar 28, 2022

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Comment from Hotel Management

Mar 29, 2022 by Eric Franco A-Guest Service Manager

Dear William, We appreciate the time taken to review Novotel Panama City. We are more than glad to know that you enjoyed the hotel while you visited Panama City. Hope to see you soon in a near future. Eric Franco A Guest Service Manager

5 out of 5
Just a very nice hotel. I have paid much more for much less here in this city. Highly recommend

Posted by , from Panama on Feb 16, 2020

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Comment from Hotel Management

Feb 17, 2020 by Eric Franco A

Dear Terry, We are glad to know that you had a great experience with us. It is always positive to know that you found in our hotel service and comfort. See you when your travel brings you back. Eric Franco A Guest Service Manager

4 out of 5
The room was clean the breakfast was good and the price was decent

Posted by on Jan 28, 2020

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Comment from Hotel Management

Jan 29, 2020 by Eric Franco A-Guest Service Manager

Dear Guest, Thank you for posting your comment. It has been a pleasure to have you with us. Hope to see you soon at Novotel Panama City. Eric Franco A Guest Service Manager

5 out of 5
Everything is fine in the hotel. Excellent and kind service.

Posted by on Nov 19, 2019

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Comment from Hotel Management

Nov 20, 2019 by Eric Franco A-Guest Service Manager

Dear Guest, We appreciate the time taken to review Novotel Panama City. Thank you for staying with us and hope to see you soon at our property. Eric Franco A Guest Service Manager

4 out of 5

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 12, 2019 by Eric Franco A-Guest Service Manager

Dear Guest, Thank you for providing your score. We are glad to know that you enjoyed your stay with us. Hope to see you soon at Novotel Panama City. Eric Franco A Guest Service Manager

1 out of 5

Posted by on Nov 9, 2018

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Comment from Hotel Management

Nov 10, 2018 by Katherine Solis-General Manager

Dear Guest, Thank you for your time to review our property. We feel sorry to know that you did not had the best experience during your stay. Hope to see you soon to attend you as you deserve. Regards, Katherine Solis-General Manager

3 out of 5

Posted by on Mar 25, 2019

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Comment from Hotel Management

Apr 1, 2019 by Katherine Solis-General Manager

Dear guest, We appreciate the time taken to review our property. Hope to see you soon to attend you as you deserve. Regards, Katherine Solis General Manager

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 969 square feet (90 square meters) and includes a conference center. A 24-hour health club, a terrace, and a complimentary children's club are also featured at the eco-friendly Novotel Panama City. Self parking is free. Smoking is allowed in designated areas at this 4-star Panama City hotel.

  • 1 building
  • 100 guestrooms or units
  • 14 levels
  • 969 sq ft of conference space
  • 90 sq m of conference space
  • Built in 2013
  • Kid's club (free)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Panama City Passenger Station (8.9 km / 5.5 mi)
  • Metro station: Vía Argentina (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Novotel Panama City offers 100 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Panama City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Separate bedroom
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

365 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Handrails in stairways
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

Tax ID - RUC: 13839591624747DV53

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is RUC: 13839591624747DV53. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • State tax ID - RUC: 13839591624747DV53
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.00 for adults and USD 7.50 for children (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Hotel Panama City
  • Novotel Panama City
  • Novotel Panama City Hotel
  • Novotel Panama City Hotel
  • Novotel Panama City Panama City
  • Novotel Panama City Hotel Panama City

You should know

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO sustainable tourism pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.