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"Great location, very close to Metro station, church, supermarkets and shops. Wonderful staff and employees who are willing to help to our needs. Tande ... " More

By a verified traveler on Sun 06 Oct 2019

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Hotel Description

3.5-star Art Deco hotel in El Cangrejo

In entertainment district

A stay at this El Cangrejo hotel places you steps from Crown Casino and within a 5-minute walk of National Shrine of the Heart of Mary. Via Espana and Fiesta Casino are also within half a mile (1 km).

Dining options, 2 bars/lounges

This Art Deco hotel features 2 restaurants, 2 bars/lounges, and a poolside bar. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the outdoor pool and free continental breakfast each morning.

Free WiFi, LCD TVs

The 136 guestrooms boast modern comforts like LCD TVs with cable channels, along with free WiFi. Other amenities include hair dryers, safes, and showers.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$84* Per night/room Nov 15 - Nov 16

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Riande Urban Hotel ratings based on 16 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Riande Urban Hotel

Everyone (2) Family (1)
4 out of 5

Posted by on May 13, 2021

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Comment from Hotel Management

May 24, 2021 by jorge silva

Dear guest, Thank you for taking the time to leave us your comment, we are sorry that your experience was not the best for this reason, we will talk to our staff and send this comment to our management team, we will make you take action on it, so that you do not happen again, we hope to receive you on a new visit to our hotel.

5 out of 5
Great location, very close to Metro station, church, supermarkets and shops. Wonderful staff and employees who are willing to help to our needs. Tandeka is exceptional! KUDOS! Everything was perfect from room, cleanliness and breakfast. We'll recommend this hotel to family and friends who will visit Panama. Excellent hotel!

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 7, 2019 by jorge silva

Dear Guest, Thank you for taking a moment to leave us your comment, we are pleased to know that we cover your expectations giving you a pleasant experience during your visit, we are al-so happy to know that I enjoy our little oasis located in Panama, thanks to this comment we realize that the work what we are doing is bearing fruit. We will share your comment with our collaborators to continue improving every day, in this way we hope to receive you in a new visit to our hotel.

5 out of 5

Riande Granada Urban Hotel Review

Pros: Staff professionalism, location, price, and the general look of the hotel.
Cons: There was not a mini-bar, or a fridge in the room, which was a minor inconvenience.
Location: It is central to most things to do in Panama City: an easy drive to the canal as well as the historic district, and close to shopping and restaurants.
This hotel was simply fantastic. Overall, it was a pleasant surprise in every way. The hotel is very artistic and pleasing to the eye, and it feels like you are walking into another world when you enter. The dining area is very accommodating and the staff were more than willing to assist in any way necessary. In fact, I can not say enough good things about the staff - they were always ready and willing to provide assistance to the customer. The rooms are spacious and comfortable, and the pool and bar area area were easily accessible and fun to visit, as well. The bar at the pool has a good selection of craft beers and nice plates of various types of foods as well. One can also rent a car directly in the hotel lobby at a much cheaper price than the airport, which is extremely convenient for visiting the canal and the historic district.

Posted by , from Bogotá, Colombia on Jan 10, 2017

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5 out of 5

Excellent staff and sevice.

Pros: Free breakfast, Free Internet, 24 hours room service and cafe, near everything, friendly
Excellent staff and sevice,5star cleanliness,bed confort and room quality. Good location,very good food.

Posted by , from Houston, TX, USA on Jan 6, 2012

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4 out of 5

Hotel does 360 turnaround

Pros: Free breakfast, Close restaurants, Free Internet
I last visited this property about 3 years ago, the effort they have put into renovation process definitely shows. I stayed in a room on 9th floor, very comfortable, the bedding was nice and soft. They are using very fancy amenities from LOccitane en Provence, I was surprised! Breakfast was included, a nice buffet of fruit and bread and others, and an omelette made to order. I used wireless internet access both from my room and cafeteria with no problem, was able to work fine. Its centrally located and much nicer that it was.

Posted by , from San Jose, Costa Rica on Oct 19, 2011

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1 out of 5

Avoid this place

This place is a dump, the photos shown have no similarity with the real rooms, there is no furniture, but for a tiny nightstand, no lamps, no decorations at all, the room feel like you are sleeping in a morgue. it says there is a gym on the premises, this is not true, the fitness facility is in another Riande hotel The servicei is terrible, at the restaurant they serve something that barely resembles food, I have never seen a more misleading set of photos t advertise a property. Forget about wifi, I paid * USD for 24 hour connection but it didnt work neither in the room nor at the lobby.

Posted by on Apr 21, 2010

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5 out of 5

Great Services ,Great People I Recomended To Any one.

The Hotel was Excellent The Location was great to go any where, Restaurant, Disco,Shopping The Hotel Staff was Great. I recomend The Riande Granada Hotel and Casino I will go back again. Thanks to every one there.

Posted by on Oct 1, 2009

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3 out of 5

Last Resort Stay

If you have other choices then stay away! If are use to the conveniences of microwaves, refrigerator, iron and ironing board, free internet, and free locals with your room, then stay away. If you would like to do your own laundry, then bring a washer and dryer with you, because it is expensive here. They charge by the piece, like underwear $1.60 a piece. If you are okay with the above then you should enjoy your stay. The staff was excellent and they get major props from me, but everything else gets thumbs down.

Posted by on Jun 25, 2009

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4 out of 5

okay stay

breakfast was the bom, fresh friuts every day,room cleaned every day,bathroom was a bit shabby but it was clean,enjoyed my stay

Posted by on Sep 26, 2008

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2 out of 5

family emergency

this hotels needs major major remodel. the rooms are outdated and sad. the bed was hard and the bedding was stain and dirty. the loby and the casino are the best part of the hotel. the staff is nice but the hotel in general is horrible for the kind of money that they are asking for. you can get a better deal for way less in panama city. this hotel is one of the worst hotel that i have ever stayed in panama city. the only good thing about the hotel is the location. please do not stay in this hotel.

Posted by on Feb 23, 2008

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Property Features

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. You'll find a business center on site. An outdoor pool, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Riande Urban Hotel. An area shuttle within 80 km and an airport shuttle (available 24 hours) are available for a fee. This Art Deco Panama City hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 2 bars or lounges
  • 110.4 sq m of conference space
  • Built in 1962
  • Continental breakfast (free)
  • Bar by the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge)

Transport

  • Train station: Panama City Passenger Station (7.6 km / 4.7 mi)
  • Metro station: Vía Argentina (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle and area shuttle within 80 km available for a surcharge
  • Parking: Extended parking available for a surcharge

Room Amenities

Riande Urban Hotel offers 136 accommodations with safes and designer toiletries. LCD televisions come with premium cable channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • HD television
  • Cable channels
  • Premium channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Solo Restaurante - Overlooking the garden, this fine-dining restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Biergarten - Overlooking the pool and garden, this gastropub specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you arrive at the property after hours, you'll need to check in at an alternate location: granada@riandehoteles.comIf you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after hours will need to go to the following location to check in: granada@riandehoteles.com
Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: PAB 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, and American Express; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PAB 30 per person (roundtrip)
  • Airport shuttle fee per child: PAB 0 (roundtrip), (up to 12 years old)
  • Extended parking fee: PAB 7 per night
  • Pet fee: PAB 25 per pet, per night
  • Late check-in fee: PAB 27.50 for check-in after 10:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Granada Urban Hotel
  • Hotel Riande Granada
  • Hotel Riande Granada Urban
  • Hotel Urban Granada
  • Riande Granada Urban
  • Riande Granada Urban Hotel
  • Riande Granada Urban Hotel Panama City
  • Riande Granada Urban Panama City
  • Riande Urban Granada
  • Urban Hotel Granada
  • Riande Granada Hotel Panama City
  • Riande Granada Urban Hotel Panama/Panama City
  • Riande Urban Hotel Hotel
  • Riande Granada Urban Hotel
  • Riande Urban Hotel Panama City
  • Riande Urban Hotel Hotel Panama City

You should know

  • Riande Urban Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.