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"With the exception of 2018, we have been staying at the Chateau at least once a year for the past five years. While we enjoyed our trip and the prox ... " More

By a verified traveler on Tue 14 May 2019

Hotel Description

Beachfront motel near Shipwreck Island Waterpark

On the beach

Within 3 miles (5 km) of this motel, you'll find Shipwreck Island Waterpark and Gulf World Marine Park. Ripley's Believe It or Not and WonderWorks are also within 3 miles (5 km).

Fun at the beach

This motel features a restaurant, an outdoor pool, and a bar/lounge. Guests will appreciate free perks like free self parking and WiFi in public areas. A terrace, a garden, and a picnic area are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 152 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Balconies or patios, coffee/tea makers, and hair dryers are also available.

Deluxe Room, 2 Queen Beds, Kitchen, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room - Run of the House

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Queen Room w/ 2 Queen Beds Cabana Oceanview

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Queen Room w/ 2 Queen Beds Partial Oceanview

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Chateau By The Sea ratings based on 18 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Chateau By The Sea

Everyone (11) Couples (1) Family (6)
1 out of 5
The worst place to stay. The staff was great but the stay was terrible

Posted by on Jul 14, 2020

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Comment from Hotel Management

Jul 16, 2020 by BC

We are sorry to hear that you did not enjoy your stay. We will address your experience internally.

1 out of 5
It took 3 hours past checkin time for the room to be ready & it wasn’t even very clean. Beds were hard, only 2 towels. Called sun AM at 8:30 to request more, still didn’t have them at 3:30 that afternoon. No ice machine except at tiki bar that you have to pay for. When I inquired about no toilet paper in the public restroom next to the tiki bar, I was told to get some from the front desk. This place is very outdated & run down.

Posted by , from Huntsville, AL on Jun 30, 2020

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Comment from Hotel Management

Jul 1, 2020 by BC

Katie, we sincerely apologize for the delay in checking in. We will address your comments on the customer service with all of our staff members. Thank you for bringing this to our attention.

3 out of 5

Posted by on Jun 17, 2020

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Comment from Hotel Management

Jun 17, 2020 by BC

We are sorry to hear that you did not enjoy your stay. Please let us know how we could have improved your experience.

4 out of 5

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 15, 2019 by BC

Thank you for staying with us! We are glad to hear that you enjoyed your visit and hope to see you again soon.

2 out of 5

Posted by on Jul 23, 2019

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Comment from Hotel Management

Aug 13, 2019 by BC

We are sorry to hear that you did not enjoy your stay. We will address your experience internally.

3 out of 5
With the exception of 2018, we have been staying at the Chateau at least once a year for the past five years. While we enjoyed our trip and the proximity to the beach, the hotel has gone downhill. Both days I had to request housekeeping before they finally showed up after 5:00. The pool was closed all day on Friday. My computer was "hacked" during our stay which was amazing given the fact that the wifi was spotty at best. When I tried to call the facility to warn them about the hack, I did not get an answer. I hope these circumstances were just a "fluke." It is a shame to see a property with so much potential go downhill.

Posted by , from Alabama on May 14, 2019

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Comment from Hotel Management

May 14, 2019 by BC

Klee, we apologize for the delayed housekeeping service during your stay. We have alerted our IT staff of the Wi-Fi issue. Thank you for bringing this to our attention.

2 out of 5
The room was supposed to have two queen beds but only had one. There was no soap or shampoo in the room. The view was ok of the beach but obstructed by scaffolding. The roof was still being repaired from the hurricane.

Posted by on May 5, 2019

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Comment from Hotel Management

May 6, 2019 by BC

We apologize that your room did not have 2 beds in it. We will address your comments on the lack of toiletries and scaffolding internally.

2 out of 5
IF you don't mind a bunch of THUGS hanging out Then this place is fine. We've stayed here twice and had the same experience. Thought the first time was a fluke, but nope it wasn't!! You call the office and ask them to calm down the parking lot situation but they didn't do ANYTHING! you can't walk in the parking lot to go anywhere after a certain time. All the boom boom music and straight up thugs made it impossible and extremely uneasy feeling! Good luck if you stay here, i would highly recommend 'carrying' while you're here!

Posted by on Apr 30, 2019

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Comment from Hotel Management

May 1, 2019 by BC

We are very sorry to hear that you did not enjoy your stay with us. We have forwarded your experience to our Head of Security to monitor the situation.

3 out of 5
Super late check in can’t come in go get dressed clean up from drive cause it’s 4 pm check in then had to wait cause they didn’t have nobody to clean room so that put us out the room 2 hours 6pm late it really impacted my trip especially when I had kids with me

Posted by on Mar 28, 2019

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Comment from Hotel Management

Mar 28, 2019 by BC

We sincerely apologize for the delay in checking in to our hotel. We will address this internally.

3 out of 5

Posted by on Mar 28, 2019

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Comment from Hotel Management

Apr 1, 2019 by BC

Thank you for staying with us! We hope to see you again soon!

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and a garden are also featured at Chateau By The Sea. Free self parking is available. This Panama City Beach motel is smoke free.

  • 152 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Self-service laundry
  • Front desk (24 hours)
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Northwest Florida Beaches Intl. Airport (ECP) (26.3 km / 16.3 mi)
  • Parking: Free self parking

Room Amenities

Chateau By The Sea offers 152 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

  • Private balcony or patio
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Chateau By The Sea has a restaurant on site.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Number of children who can stay free - 5
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 45.00 per stay (for guests under 25 years old)
  • 3.26 percent destination fee will be charged
  • Resort fee: USD 10.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Internet access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room coffee
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Chateau Motel Panama City Beach
  • Chateau Panama City Beach
  • Chateau Hotel Panama City Beach
  • Chateau By The Sea Motel
  • Chateau By The Sea Panama City Beach
  • Chateau By The Sea Motel Panama City Beach
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.