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Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

4.5 star property
4.5-star beachfront property near Cenote Azul

Choose dates to view prices

Photo gallery for Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

7 bars/lounges, swim-up bar
Creator video - submitted by Erika Gentille
Lobby
7 bars/lounges, swim-up bar
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • Hot tub
  • Breakfast included
  • All inclusive
  • Spa

Explore the area

View in a map
Carretera Cancun-Chetumal KM 72, Riviera Maya, Puerto Aventuras, QROO, 77710
  • Place, Blu Riviera Maya
    ‪4 min drive‬
  • Place, Puerto Aventuras Golf Club
    ‪5 min drive‬
  • Place, Puerto Aventuras Marina
    ‪6 min drive‬

Room options

View all photos for Deluxe Gold King

1 bedroom, premium bedding, in-room safe, desk

Deluxe Gold King

8.6 out of 10
Excellent
(7 reviews)
  • Garden view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Rock Suite Platinum

Rock Suite Platinum | 1 bedroom, premium bedding, in-room safe, desk

Rock Suite Platinum

  • Ocean view
  • 482 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Rock Royalty Partial Ocean View King Bed

1 bedroom, premium bedding, in-room safe, desk

Rock Royalty Partial Ocean View King Bed

8.0 out of 10
Very good
(3 reviews)
  • 482 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Swim-up King Bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Swim-up King Bed

7.4 out of 10
Good
(3 reviews)
  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Sky Terrace (One Bedroom)

Deluxe Sky Terrace (One Bedroom) | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Sky Terrace (One Bedroom)

7.0 out of 10
Good
(13 reviews)
  • 936 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Gold, two double beds

Deluxe Gold, two double beds | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Gold, two double beds

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Diamond King Bed

Deluxe Diamond King Bed | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Diamond King Bed

8.0 out of 10
Very good
(2 reviews)
  • Partial sea view
  • 482 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Puerto Aventuras

Beachfront retreat .Within 2 miles (3 km) of this Puerto Aventuras property, you'll find Puerto Aventuras Golf Club and Puerto Aventuras Marina. CEDAM Museum and Oasis Beach are also within 3 miles (5 km).

What's nearby

  • Kantenah Lagoon - 11 min walk - 0.6 miles
  • Blu Riviera Maya - 4 min drive - 1.1 miles
  • Puerto Aventuras Golf Club - 5 min drive - 2.0 miles
  • Puerto Aventuras Marina - 6 min drive - 2.2 miles
  • Dolphin Discovery - 6 min drive - 2.5 miles

Getting around

  • Tulum Intl. Airport (TQO) - 80 min drive

Restaurants

  • ‪Las Brisas - ‬9 min drive
  • ‪El Abuelo - ‬9 min drive
  • ‪Bloved Restaurant & Lounge - ‬9 min drive
  • ‪The Market - ‬11 min walk
  • ‪Bamboleo Snack & Grill - ‬9 min drive

About this property

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

4.5-star beachfront property near Cenote Azul
Some rates at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 9 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a swim-up bar. Public spaces have free WiFi. This luxury property also offers a complimentary water park, outdoor tennis courts, and a hot tub. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Puerto Aventuras property.

  • 577 guestrooms or units
  • 3 levels
  • 9 dining venues
  • 7 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Swim-up bar
Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive offers 577 accommodations with indoor private hot tubs and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, designer toiletries, and hair dryers. This Puerto Aventuras property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Rock Spa has 50 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

2 outdoor pools
Hard Rock Hotel Riviera Maya - All Inclusive
Puerto Aventuras
  • On private beach
  • Pool
  • Hot tub
  • All inclusive
4.0 out of 5, Very Good, 1,005 reviews
$359 nightly
The price is $438
Jun 22 - Jun 23
Total with taxes and fees
Hard Rock Hotel Riviera Maya - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 coffee shops/cafes
  • 7 bars/lounges
  • 9 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Fitness classes
  • Free water park
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf lessons
  • Gym
  • Hot tub
  • Karaoke
  • Nightclub
  • Pilates classes
  • Tennis lessons
  • TV in common areas
  • Volleyball
  • Waterslide
  • Yoga classes
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 68 per person (roundtrip)
  • Pet fee: USD 150 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hard Rock Hotel Riviera Maya Adults Solidaridad
Hard Rock Riviera Maya Adults Only
Hard Rock Riviera Maya Adults Only Puerto Aventuras
Hard Rock Hotel Riviera Maya Adults
Hard Rock Hotel Riviera Maya Adults Puerto Aventuras
Hard Rock Hotel Riviera Maya Adults All Inclusive
Hard Rock Hotel Riviera Maya Adults Only All Inclusive
Hard Rock Riviera Maya Adults
Hard Rock Hotel Riviera Maya Adults Only All Inclusive

Frequently asked questions

How close is Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive to the airport?

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive is 23.2 mi (257-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive on Jun 14, 2026 start from $438, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive have an airport shuttle?

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive offers an airport shuttle 24 hours a day, for a charge of USD 68 per person, roundtrip.

How close is Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive offer free breakfast?

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (21-min drive) is nearby.

What time is check-in at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive?

This property offers free self parking and valet parking.

Does Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive have a pool?

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive features 3 outdoor pools.

Does Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive have a restaurant?

There are 9 onsite restaurants, offering options like international cuisine, a poolside location, and light fare.

Does Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive have a spa?

Pamper yourself with a day at Rock Spa, where you can enjoy massages, hydrotherapy, and mani/pedis.

How close is Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive to downtown Puerto Aventuras?

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive is 1.1 mi away from Puerto Aventuras.

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 288 out of 557 reviews
Rating 8 - Good. 114 out of 557 reviews
Rating 6 - Okay. 87 out of 557 reviews
Rating 4 - Poor. 35 out of 557 reviews
Rating 2 - Terrible. 33 out of 557 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Great space in the condos. Overall a nice resort!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, amenities, property conditions & facilities
The food, staff, and amenities were amazing. Would definitely stay at a Hard Rock Hotel again!
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Daniel Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Food was excellent throughout. Good nightly shows. Friendly entertainment personnel. Room need a little upgrade but still enjoyable.
Stayed 10 nights in Feb 2026
Verified

6/10 Okay

Paul

Liked: Cleanliness, amenities
Resort was sold as adults only but only small portion was adults only. Most of the restaurants and pools were families with kids. I have kids so I am fine with that but don’t advertise as an adults only resort .
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

philippe

Liked: Cleanliness, amenities, property conditions & facilities
Great swim in room, amazing staff, great restaurant. i would go again
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We all really enjoyed the employees, especially the bartenders at the Eden bar: Carlos, Uryius (sp?), and Joel. They were super friendly and helped to make our trip outstanding.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

CHRISTIAN

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! They promptly addressed any/all needs, went above & beyond to serve us, and exceeded our expectations. Special thanks and recognition to our butler, Gabriel; thank you for your hospitality, kindness, making our stay so pleasant and bending over backwards for us. We appreciate your hard work, integrity, and dedication to customer service.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Cristina

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except for the staff they seemed to be more interested in serving the Americans. I will infact not be spending my money on this hotel again
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Leonardo

Liked: Cleanliness
Better discretion of the rooms. Staff and amenities were mid.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Cesar

Disliked: Cleanliness, amenities, property conditions & facilities
The restrooms was very dirty, rude personal and they stolen the weedding ring from my wife the Words hotel i ever seen
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great resort!
Stayed 5 nights in Feb 2025
Verified

6/10 Okay

Stephanie

Liked: Cleanliness
Staff is very nice. Room is nice. Pool at Heaven was freezing, which is a shame considering that there is no real beach to swim in. Restaurants were better than expected for an all-inclusive, as were the premium and high - end liquor options . The worst part is that they really push you to attend their vacation package seminar.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was treated like a rock star 💫 on my birthday way
Stayed 6 nights in Nov 2025
Verified

2/10 Terrible

Kim

Liked: Cleanliness, amenities, property conditions & facilities
The room, the room ruined. My first day of my vacation had to change rooms. There was no hot water and they put me in the back of the property facing air condition. Ducks had to wait for the following day in order for them to change my room had to repack and unpack my luggage.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Kale

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, well kept grounds, good vibes all around. Amazing staff!! The ONLY draw back is how loud the halls are at night. They are open air halls, so no carpet or anything to dampen sounds. Cleaning crews come thru during the night and it echoes thru the halls really bad. Same with guests at all hours talking loudly and it seriously makes it like an echo chamber in your room. Didn’t sleep more than a few hours at a time any of the 5 nights we were there. Everything else was amazing!!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Sonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality dining. Great aesthetics. Friendly staff. Overall very happy with my visit.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Reese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort ever
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge resort, staff are accommodating.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was even better than the pictures. Amazing staff, very accommodating.
Stayed 6 nights in Feb 2025
Verified

2/10 Terrible

Cory

Disliked: Cleanliness, amenities
Room was awful, smelt like mold and the head board was all peeling.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was worth it! 5 start resort for sure. Food was amazing
Stayed 3 nights in May 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Lots of construction which i understand is necessary but also is annoying when you pay good money for a vacation..staff was fantastic...pretty much stayed on the adult side the whole time...rooms were nice but a bit dated..
Stayed 6 nights in Aug 2025

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