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Shangri-La Chiang Mai

5.0 star property
Family-friendly 5-star hotel near Chiang Mai Night Bazaar

Choose dates to view prices

Photo gallery for Shangri-La Chiang Mai

Sauna, hot tub, body treatments, body wraps, body scrubs, facials
Minibar, in-room safe, desk, blackout drapes
Lounge
Front of property
Daily buffet breakfast (THB 690 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Free WiFi
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
89/8 Chang Klan Road, Chiang Mai, Chiang Mai, 50100
  • Chiang Mai Night Bazaar
    ‪10 min walk‬
  • Tha Phae Gate
    ‪17 min walk‬
  • Warorot Market
    ‪3 min drive‬
  • Chiang Mai (CNX-Chiang Mai Intl.)
    ‪7 min drive‬

Room options

View all photos for Horizon, Deluxe Room, 1 King Bed, Club Lounge Access

Minibar, in-room safe, desk, blackout drapes

Horizon, Deluxe Room, 1 King Bed, Club Lounge Access

9.0 out of 10
Wonderful
(4 reviews)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

9.6 out of 10
Exceptional
(14 reviews)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Horizon, Deluxe Room, 2 Twin Beds, Club Lounge Access

Minibar, in-room safe, desk, blackout drapes

Horizon, Deluxe Room, 2 Twin Beds, Club Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

View from property

Deluxe Room, 1 King Bed, Pool View

8.8 out of 10
Excellent
(3 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Pool View

View from property

Deluxe Room, 2 Twin Beds, Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Club Lounge Access

View from property

Executive Suite, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(3 reviews)
  • 926 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

View from property

Premier Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 624 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed

View from property

Premier Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 624 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room, 1 King Bed, Club Lounge Access

Minibar, in-room safe, desk, blackout drapes

Horizon, Premier Room, 1 King Bed, Club Lounge Access

9.6 out of 10
Exceptional
(5 reviews)
  • 624 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Horizon, Premier Room, 2 Twin Beds

  • 624 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room

  • Sleeps 3

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • Sleeps 3

View all photos for Premier Twin Room

Minibar, in-room safe, desk, blackout drapes

Premier Twin Room

  • Sleeps 3

View all photos for Horizon Club Deluxe King Room

Minibar, in-room safe, desk, blackout drapes

Horizon Club Deluxe King Room

  • Sleeps 3

View all photos for Executive King Suite

Minibar, in-room safe, desk, blackout drapes

Executive King Suite

  • Sleeps 3

View all photos for Deluxe King Room With Pool View

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room With Pool View

  • Sleeps 3

View all photos for Premier King Room

Minibar, in-room safe, desk, blackout drapes

Premier King Room

  • Sleeps 3

View all photos for Horizon Club Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Horizon Club Deluxe Twin Room

  • Sleeps 3

View all photos for Horizon Club Premier King Room

Minibar, in-room safe, desk, blackout drapes

Horizon Club Premier King Room

  • Sleeps 3

View all photos for Deluxe Twin Room With Pool View

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room With Pool View

  • Sleeps 3

About the neighborhood

Chiang Mai

Heart of Chiang Mai.Within a 15-minute walk of this Chang Khlan hotel, you'll find Chiang Mai Night Bazaar and Iron Bridge. Warorot Market and Tha Phae Gate are also within 2 miles (3 km).

What's nearby

  • Chiang Mai Night Bazaar - 10 min walk - 0.6 miles
  • Tha Phae Gate - 17 min walk - 0.9 miles
  • Warorot Market - 3 min drive - 1.0 mile
  • Sunday Walking Street Market - 3 min drive - 1.2 miles
  • Wat Phra Singh - 4 min drive - 1.5 miles

Getting around

  • Chiang Mai Railway Station - 10 min drive
  • Chiang Mai Intl. Airport (CNX) - 17 min drive

Restaurants

  • ‪The Grumpy Old Men - ‬3 min walk
  • ‪เนื้อวัวรสเยี่ยม - ‬2 min walk
  • ‪川味金牌火锅（The Astra 2楼） - ‬3 min walk
  • ‪Lobby Lounge - ‬8 min walk
  • ‪Kao Kab Kang - ‬4 min walk

About this property

Shangri-La Chiang Mai

Family-friendly 5-star hotel near Chiang Mai Night Bazaar
Shangri-La Chiang Mai offers its guests a full-service spa, an outdoor tennis court, and a waterslide. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center, 3 meeting rooms, and limo/town car service. An outdoor pool, a children's pool, and a health club are also featured at the luxury Shangri-La Chiang Mai. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Chiang Mai hotel.

  • 1 building
  • 277 guestrooms or units
  • 12 levels
  • 3 dining venues
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Shangri-La Chiang Mai offers 277 air-conditioned accommodations with fireplaces and minibars. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Chiang Mai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub.

Languages

Chinese (Mandarin), English, Thai

Similar properties

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4.7 out of 5, Exceptional, 439 reviews
$132 nightly
The price is $142
Sep 4 - Sep 5
Total with taxes and fees
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Property amenities

Family friendly

  • Baby bath
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 690 for adults and THB 345 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • Basketball
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is not included in the breakfast rate plans for children ages 6-11, and can be requested onsite for the listed child breakfast fee. There is no breakfast fee for up to 2 children ages 5 and under. Additional children ages 5 and under can receive breakfast for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Chiang Mai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 690 for adults and THB 345 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, and WeChat Pay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Chiang Mai Hotel Shangri-La
Chiang Mai Shangri-La
Chiang Mai Shangri-La Hotel
Hotel Shangri-La Chiang Mai
Shangri-La Chiang Mai
Shangri-La Chiang Mai Hotel
Shangri-La Hotel Chiang Mai
Chiang Mai Shangri La
Shangri La Chiang Mai
Shangri La Hotel Chiang Mai

Frequently asked questions

How close is Shangri-La Chiang Mai to the airport?

Shangri-La Chiang Mai is 4 mi (17-min drive) away from the Chiang Mai Intl. Airport (CNX) airport, the closest popular airport to the property.

How much does it cost to stay at Shangri-La Chiang Mai?

As of Aug 21, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Chiang Mai on Aug 31, 2025 start from $128.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shangri-La Chiang Mai have an airport shuttle?

Airport shuttle services are not available at Shangri-La Chiang Mai.

Does Shangri-La Chiang Mai offer free breakfast?

Free breakfast isn’t provided at Shangri-La Chiang Mai, but buffet breakfast is offered for a fee of THB 690 for adults and THB 345 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Shangri-La Chiang Mai?

No, there is no casino at this hotel.

What time is check-in at Shangri-La Chiang Mai?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Shangri-La Chiang Mai?

This hotel offers free self parking and valet parking.

Does Shangri-La Chiang Mai have a pool?

Shangri-La Chiang Mai features an outdoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 7:00 PM.

Does Shangri-La Chiang Mai have a restaurant?

Yes, there are 3 restaurants on site.

Does Shangri-La Chiang Mai have a spa?

Pamper yourself with a day at Chi Spa, where you can enjoy body scrubs, body wraps, and body treatments.

How close is Shangri-La Chiang Mai to downtown Chiang Mai?

Shangri-La Chiang Mai is 0.6 mi away from Chiang Mai.

Shangri-La Chiang Mai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1002 reviews
Rating 8 - Good. 223 out of 1002 reviews
Rating 6 - Okay. 62 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Joseph Warren

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel and staff weren’t quite up to the shang Ri la standards. Property was really dated. Service hospitality was lacking. Nothing bad, just not close to the service standards I expected from their other properties.
Stayed 4 nights in Jul 2024

10/10 Excellent

Courtney

Stayed 1 night in May 2025

10/10 Excellent

Stacey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property for a family holiday. Staff was amazing, facilities amazing and it’s in a great, convenient location.
Stayed 6 nights in May 2025

8/10 Good

Jongwon

Stayed 4 nights in May 2025

10/10 Excellent

young hoon

Stayed 3 nights in May 2025

10/10 Excellent

Allen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a quiet and well maintained garden for a comfortable walk. The staff is friendly and pool facility is clean. There are slides in the pool area for children. The room is spacious and some rooms have own balcony. The morning breakfast item choices are less attractive with limited choices of western food.
Stayed 2 nights in May 2025

10/10 Excellent

Luis

Stayed 4 nights in Apr 2025

8/10 Good

Radhika, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel thats well located, with lots of local restaurants, spas, etc within a 5 minute walk or less. We got upgraded to the Club floor, thanks to Expedia. The room was very nice, but one area of difficulty was the ac - 2 out of 3 nights, we had to call maintenance as the ac was not cooling at all. I think the hotel should have handled thst better by either moving us, or comprehensively looking at the issue during the day, as it was absurd to have the issue occurring again the next night. Overall a good stay though.
Stayed 3 nights in Apr 2025

8/10 Good

Carsten Lund

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ShangriLa is a great hotel, with beautiful gardens, nice views from the rooms, excellent spa, nice clean pool and the Elephant parade store. Wondeful hotel !!
Stayed 5 nights in Mar 2025

10/10 Excellent

Chloe

Stayed 7 nights in Apr 2025

8/10 Good

Chifu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
close to night market， supermarket. nice swimming pool， children really enjoy.
Stayed 2 nights in Mar 2025

8/10 Good

Chifu

Traveled with family and small children
Liked: Staff & service
kids area， swimming pool
Stayed 4 nights in Mar 2025

10/10 Excellent

Abdul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Dorian

Stayed 6 nights in Apr 2025

10/10 Excellent

Tara

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2025

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We absolutely loved our stay at eh
Stayed 3 nights in Apr 2025

10/10 Excellent

Arun, Flemington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room a very comfortable and spacious, the Horizon club Concierge was excllent. We loved the breakfast and the restaurants. The only issue was the mosquitos in the lobby and restaurants.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shawn

Liked: Amenities
Very nice place to stay in. The pool Is fabulous
Stayed 4 nights in Mar 2025

10/10 Excellent

dipika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I travelled with my family and my mom. We absolutely enjoyed our stay. Very close to the night market . Just a short ride via grab to anywhere in Chiang Mai . The best part of the hotel was the water play area for kids and the big bear that they give for kids in the room. The food and breakfast was though just average ( especially almost no good selection for vegetarians at all.
Stayed 4 nights in Mar 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shanghai La is a beautiful hotel and the staff is amazing. I lost my iPhone on a TukTuk and Rody and Beau bent over backwards to contact the driver and he returned it. The grounds are lovely and we spent time by the gorgeous pool relaxing before our journey home!
Stayed 2 nights in Apr 2025

8/10 Good

shamim

10/10 Excellent

Robin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply the best

Everyone is so kind and any and every request you make they complete so quickly The beds here are pretty comfy but I am a mattress diva I guess, they brought me extra pillows to my room and I was able to create a fluffy oasis. Everyone does such an amazing job, the attention to service was perfect. The grounds are beautiful and the pool and gym are really fantastic. I wouldn’t book anywhere else in Chiang Mai, this experience was perfection.
Stayed 6 nights in Mar 2025

10/10 Excellent

Hyun Joon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly hotel in downtown Chiang Mai. Convenient access to major attractions etc.
Stayed 5 nights in Mar 2025

10/10 Excellent

Prashath

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025