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ISTY Hotel

3.5 star property
3.5-star spa hotel near Chiang Mai University

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Photo gallery for ISTY Hotel

Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Family Room For 3 | 1 bedroom, in-room safe, desk, blackout drapes
Exterior
Exterior
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Parking included

Explore the area

View in a map
41 Changpuek Soi.4, Si Phum, Chiang Mai, Chiang Mai, 50300
  • Wat Phra Singh
    ‪19 min walk‬
  • Tha Phae Gate
    ‪3 min drive‬
  • Chiang Mai Night Bazaar
    ‪5 min drive‬
  • Chiang Mai (CNX-Chiang Mai Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, desk, blackout drapes

Standard Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, blackout drapes

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Small Double Room

Small Double Room | 1 bedroom, in-room safe, desk, blackout drapes

Small Double Room

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room For 3

Family Room For 3 | 1 bedroom, in-room safe, desk, blackout drapes

Family Room For 3

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Suite For 6

Family Suite For 6 | 1 bedroom, in-room safe, desk, blackout drapes

Family Suite For 6

  • 452 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Twin Bunk Bed

View all photos for Family Room For 4

Family Room For 4 | 1 bedroom, in-room safe, desk, blackout drapes

Family Room For 4

8.0 out of 10
Very good
(2 reviews)
  • 322 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Chiang Mai

Chang Phueak stay.Your stay at this Chang Phueak hotel places you within 2 miles (3 km) of Chiang Mai University and Wat Phra Singh. Three Kings Monument and MAYA Lifestyle Shopping Center are also within 2 miles (3 km).

What's nearby

  • Chiang Mai University - 17 min walk - 0.9 miles
  • Wat Phra Singh - 19 min walk - 1.0 mile
  • MAYA Lifestyle Shopping Center - 2 min drive - 1.0 mile
  • Tha Phae Gate - 3 min drive - 1.5 miles
  • Chiang Mai Night Bazaar - 5 min drive - 1.9 miles

Getting around

  • Chiang Mai Railway Station - 13 min drive
  • Chiang Mai Intl. Airport (CNX) - 20 min drive

Restaurants

  • ‪Bob Coffee - ‬2 min walk
  • ‪Bar Not Found - ‬2 min walk
  • ‪ลักจุ่มมุมตึก (Lak Jum Moom Tuk) - ‬1 min walk
  • ‪ก๋วยเตี๋ยวเป็ด-ไก่ตุ๋น สูตรยาจีน - ‬3 min walk
  • ‪OB - โอบี - ‬3 min walk

About this property

ISTY Hotel

3.5-star spa hotel near Chiang Mai University
ISTY Hotel offers its guests a full-service spa and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, a terrace, and a vending machine are also featured at ISTY Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Chiang Mai hotel.

  • 60 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Library
  • Convenience store
  • Terrace
  • Garden
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • 1 conference room
  • Dining venue
ISTY Hotel offers 60 air-conditioned accommodations with safes and complimentary bottled water. LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. This Chiang Mai hotel provides complimentary wireless Internet access. Microwaves and in-room massages can be requested. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Services include hot stone massages and Thai massages. The spa is open daily.

Languages

English, Thai

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Property amenities

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered extended parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: THB 150 for adults and THB 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ISTY Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 150 for adults and THB 150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

ISTY Hotel Chiang Mai
ISTY Chiang Mai
ISTY Hotel Hotel
ISTY Hotel SHA Plus
ISTY Hotel Chiang Mai
ISTY Hotel Hotel Chiang Mai

Frequently asked questions

How close is ISTY Hotel to the airport?

ISTY Hotel is 4.7 mi (20-min drive) away from the Chiang Mai Intl. Airport (CNX) airport, the closest popular airport to the property.

Does ISTY Hotel have an airport shuttle?

Airport shuttle services are not available at ISTY Hotel.

Does ISTY Hotel offer free breakfast?

Free breakfast isn’t provided at ISTY Hotel, but buffet breakfast is offered for a fee of THB 150 for adults and THB 150 for children. It's available every day from 7 AM to 10 AM.

Is there a casino at ISTY Hotel?

No, there is no casino at this hotel.

What time is check-in at ISTY Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at ISTY Hotel?

This hotel offers free self parking and extended parking.

Does ISTY Hotel have a pool?

ISTY Hotel features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does ISTY Hotel have a restaurant?

Yes, there is a restaurant on site.

Does ISTY Hotel have a spa?

This hotel has a spa, which features Thai massages.

How close is ISTY Hotel to downtown Chiang Mai?

ISTY Hotel is 0.6 mi away from Sri Phum.

ISTY Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 67 out of 126 reviews
Rating 8 - Good. 50 out of 126 reviews
Rating 6 - Okay. 5 out of 126 reviews
Rating 4 - Poor. 2 out of 126 reviews
Rating 2 - Terrible. 2 out of 126 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grwat staff clean rooms and good location!
Stayed 4 nights in Feb 2025

8/10 Good

JONG GUN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception is very friendly and helpful. Very nice that we can chill in lobby area and the pool
Stayed 4 nights in Feb 2025

8/10 Good

silvio

Traveled with family
Liked: Staff & service, property conditions & facilities
Rooftop and swimming pool are great. Staff is also very helpful. Rooms are very basic.
Stayed 3 nights in Dec 2024

8/10 Good

EUNJOO

Traveled with family
Liked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
Wonderful stay at ISTY.
Stayed 6 nights in Sep 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service
Nice and helpful staff. Convenient location. Bathroom shower deaign sends water all over room. Tiles slippery. Otherwise good. Area in general more dirty but many vacationers there.
Stayed 6 nights in Jul 2024

8/10 Good

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good. Shower design makes water splash all over and slippery tile floor. Mosquetros. Otherwise good.
Stayed 6 nights in Jul 2024

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautifully laid out with positive statements randomly posted throughout the property, which I found adorable. The pool was clean, and the staff were extremely helpful, even with the language barrier.
Stayed 4 nights in Jun 2024

8/10 Good

Werner

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Great value for money. Fantastic pool and common areas. Free beverages. Bed comfortable. Room size Ok, toilet and shower are only for skinny guests. Not sure what the designer was thinking. Food is not very authentic.
Stayed 4 nights in May 2024

8/10 Good

Dave

Stayed 2 nights in Jan 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel except for the bed.

We enjoyed our stay at ISTY. The staff were so helpful and kind. The hotel is super cute, very trendy and fun decor. The room was clean and nice. The air conditioner kept it nice and cool. The downsides: our bed was rock hard. Like sleeping on a slab of wood with a sheet on it. The buffet breakfast was very minimal. Toast with jelly, a salad bar, instant coffee, watermelon and corn flakes. If you were lucky enough to grab one: an egg sandwich. Overall we enjoyed our stay.
Stayed 4 nights in Dec 2023

10/10 Excellent

Eddy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking at the facility may be limited. A good decent hotel if you are looking not looking for any frills of a hotel. The rooftop bar at night is a good relaxing space to enjoy the quiet and calm.
Stayed 3 nights in Dec 2023

4/10 Poor

Neil

Traveled with family
Disliked: Staff & service

Do not book for family stays

I would not recommend this hotel to families, we booked for 2 nights for 2 adults and 2 grandchildren, and ended up checking out within 3 hours. The hotel seems to be geered towards the young clientelle and the level of service you recieve shows, when we arrived at the hotel with 2 small children at no point did any staff member help us with getting luggage out of taxi into reception, and when checked in again no help with getting luggage to the room even though they could see us having difficulties. My wife went to the pool and took the towel from the room, a member of staff stormed over to her and rudely told her off and not to use that and to use one of the pool towels, appreciate this was our error but there was no reason to be rude and could of politely infomed us, as how would we be aware of that in advance??. The next issue was the rooms, the balconies are totally unusable and rooms are very basic. The guests they had staying there were very strange, we had several young men standing and staring at my grandaughters and wife as they used the pool, this is nothing to do with the hotel but gives an indication of clientelle. I coukd go on and on with problems we could see in our 3 hour stay, but i just dont have the energy. I feel if you are young single and on a budget this hotel would probably be great for you, however if you are a family or have a decent standard that you would expect i would not recommend booking.
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2021

10/10 Excellent

Alejandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Oliver

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended design hotel - perfect for families

Nice hotel with a designer boutique vibe. Impeccably clean. Family room perfect for us. Front desk very kind and helpful. Rooftop bar is great! Pool is pretty but very close to common area, didn't see anyone swim during our 48h stay. Located about 15 mins walk from old city in a part of town that is not too touristy, more local feel..
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised when I arrived at how beautiful the hotel was with an open lobby. It has a great indoor/outdoor feeling. Great staff and a warm welcome. They were very helpful when we had questions or need help finding a restaurant. A down side, however, was the bed. It was quite hard by European/North American standards. For Asian standards, it was average. If you like a hard bed, you'll have no problem, but it wasn't relaxing, and I really would have liked with there were options for making it more comfortable. I asked and was thankful that the gave me and extra blanket to soften it. As for breakfast, it's pretty good with some Thai and Western options. The Thai options are the best. The coffee is not great. I really liked that there were refreshments and healthy snacks available throughout the day. I also love that they have a water refill station so you don't have to take plastic water bottles. Great! I'd love to go back, but I would consider bringing a camping mattress for myself.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveler

Stayed 5 nights in Dec 2019

8/10 Good

M, H

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location just a bit outside of the old city. Excellent service. Rooms are a bit tight but overall fine.
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Nov 2019

10/10 Excellent

Koko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room 304

Big thanks to All the people who’s work at isty hotel . Friendly & helpful .
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel est tout simplement incroyable! Ceci fait une grosse différence quand vous ne parlez pas la langue du pays. Ils nous ont par exemple commander un Grab (équivalent du Hubert) la journée de notre départ et même préparer une petite boîte déjeuner étant donné que notre excursion pour le sanctuaire d'éléphant partait avant l'heure du petit déjeuner. L'hôtel était confortable et la piscine très appréciée après les journées chaudes. En somme un excellent choix à Chiang Mai.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019