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4.2 out of 5

"Great location and staff. Affordable " More

By a verified traveler on Sun 20 Aug 2023

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Hotel Description

Spa hotel near Santafé Mall

El Poblado stay

At this El Poblado hotel, you'll be well placed to visit Medellín Clinic - El Poblado and Poblado Park, both within a 5-minute walk. Linear Park President and The Dancer's Park are also within half a mile (1 km).

Full-service spa, health club

A full-service spa, 4 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free valet parking. Enjoy the gym and free perks like buffet breakfast and free self parking.

Standard Twin Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$78* Per night/room Apr 28 - Apr 29

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Dann Carlton Medellin Hotel ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Dann Carlton Medellin Hotel

Everyone (4) Family (2)
5 out of 5
Great location and staff. Affordable

Posted by , from CHICOPEE on Aug 20, 2023

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Comment from Hotel Management

Aug 22, 2023 by .

Thank you very much for visiting us and leaving us this comment, we are very happy to have guests like you. You are always welcome.

4 out of 5
Okay. Though needing higher service experience and variety in breakfast

Posted by on Aug 2, 2023

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Comment from Hotel Management

Aug 3, 2023 by .

Thank you very much for choosing us and for your recommendations and opinions that are so important to us. Remember that the doors of our hotel will always be open for you and your family.

5 out of 5

Posted by on Jan 11, 2023

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5 out of 5
Loved the Christmas trees, and very friendly staff

Posted by on Nov 13, 2022

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Comment from Hotel Management

Nov 16, 2022 by .

Thank you very much for visiting us and leaving us this comment, we are very happy to have guests like you. You are always welcome.

5 out of 5

Posted by on Mar 9, 2022

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1 out of 5

Posted by , from MELBOURNE on Oct 10, 2021

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Property Features

Dann Carlton Medellin Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 603 square feet (56 square meters) and includes a conference center. A spa tub, a steam room, and spa services are also featured at the business-friendly Dann Carlton Medellin Hotel. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Self parking and valet parking are free. This Medellín hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 18 levels
  • 4 dining venues
  • 603 sq ft of conference space
  • 56 sq m of conference space
  • Built in 1997
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport drop-off
  • Parking: Free valet parking and self parking

Room Amenities

Dann Carlton Medellin Hotel offers 200 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Medellín hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily.

Spigas di Palermo - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Zaguan del Patio - This restaurant serves breakfast, lunch, and dinner. Open daily.

43 Street - This restaurant serves lunch and dinner. Open daily.

Tony Romas - This restaurant serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a steam room.

Spa Services

Dann Carlton Medellin Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Cashless payment methods are available for all transactions.

  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

The listed general deposit applies to bookings of 5 guestrooms or more.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 130000 per vehicle (maximum occupancy 2)
  • Facilities fee: COP 9401 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlton Medellin
  • Dann Carlton
  • Dann Carlton Hotel
  • Dann Carlton Medellin
  • Dann Carlton Medellin Hotel
  • Hotel Carlton Medellin
  • Hotel Dann Carlton Medellin
  • Hotel Dann Medellin
  • Hotel Medellin Dann Carlton
  • Medellin Dann Carlton
  • Medellin Dann Carlton Hotel

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.