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4.3 out of 5

"I enjoyed my stay at the Hyatt Regency Hotel. The staff was warm friendly. I felt welcomed every time they greeted me. The staff was also very knowled ... " More

By TravelViewer, from Saipan, CNMI on Fri 08 Jun 2012

Hotel Description

4.5-star luxury hotel near Intex Osaka

City center retreat

With a stay at this Suminoe hotel, you'll be within half a mile (1 km) of Intex Osaka and 6 miles (10 km) of Osaka Aquarium Kaiyukan. Kyocera Dome Osaka is within 6 miles (10 km) and Osaka Castle is within 9 miles (15 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a poolside bar. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the fitness center and perks like free self parking and free train station pick-up.

Free WiFi, refrigerators

The 480 guestrooms feature free WiFi, flat-screen TVs with satellite channels, and thoughtful touches like bathrobes and slippers. Other amenities include refrigerators, room service, and in-room massages.

Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$129* Per night/room Jul 28 - Jul 29

Suite, 1 King Bed (DIPLOMAT)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed (Club Access)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hyatt Regency Osaka ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Regency Osaka

Everyone (1)
5 out of 5

The perfect hotel for my trip!

Pros: Free Internet, Quiet, fitness room
I enjoyed my stay at the Hyatt Regency Hotel. The staff was warm friendly. I felt welcomed every time they greeted me. The staff was also very knowledgeable. They provided me with places to visit and easy to understand directions on how to get to my destinations. The directions also came with an estimate trip cost and estimate trip time. I especially loved the Fitness Room. It had treadmills, exercise bikes dumbells, machines, and free weights. There was a locker room, indoor pool, lounge & massage room. The best part was that it came complementary with my stay at the hotel.

Posted by , from Saipan, CNMI on Jun 8, 2012

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3 out of 5

Middle of nowhere

Located in an industrial and business park 5+ subway stops from the south city center. It was very difficult to find food outside the hotel after about 6pm. In addition, the room service was awful: I stayed for 5 nights and after the second and fourth nights I had to call for more soap because they don't refill or replace the shower supplies when they clean the rooms.

Posted by on Nov 1, 2007

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5 out of 5

Posted by on Mar 21, 2019

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Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Hyatt Regency Osaka offers its guests an indoor pool, a seasonal outdoor pool, a spa tub, and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the pool bar. Public spaces have free WiFi. A business center and a meeting room are available. Event space at this hotel measures 23000 square feet (2137 square meters) and includes conference space. A fitness center, barbecue grills, and multilingual staff are also featured at the luxury Hyatt Regency Osaka. A train station pick-up service and a train station drop-off service are free. Free self parking is available. This 4.5-star Osaka hotel is smoke free.

  • 480 guestrooms or units
  • 28 levels
  • 23000 sq ft of conference space
  • 2137 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Kansai Intl. Airport (KIX) (42.7 km / 26.5 mi)
  • Train station: Dome-mae Station (8.2 km / 5.1 mi)
  • Metro station: Nakafuto Station (0.5 km / 0.3 mi)
  • Property shuttles: Free train station pick-up; airport shuttle
  • Parking: Free self parking

Room Amenities

Hyatt Regency Osaka offers 480 accommodations with safes and bathrobes. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and hair dryers. This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

The Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3146.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: JPY 2420 per person (approximately)
  • Airport shuttle fee: JPY 1600 per person (one-way)
  • Airport shuttle fee per child: JPY 800 (one-way), (from 6 to 12 years old)
  • Rollaway bed fee: JPY 3146.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Osaka
  • Hyatt Osaka Regency
  • Hyatt Regency Hotel Osaka
  • Hyatt Regency Osaka
  • Osaka Hyatt
  • Osaka Hyatt Regency
  • Osaka Regency Hyatt
  • Regency Hyatt Osaka
  • Hyatt Regency Osaka Hotel Osaka
  • Hyatt Regency Osaka Hotel
  • Hyatt Regency Osaka Hotel
  • Hyatt Regency Osaka Osaka
  • Hyatt Regency Osaka Hotel Osaka

You should know

  • Hyatt Regency Osaka offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • The seasonal pool will open in July and close in August.
  • Pool access available from 6:30 AM to 9:30 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.