I stayed this hotel for 2 weeks last year and I loved it. So, I stayed again this year for a week.
The only downside of this hotel WAS the distance from Shin-Osaka station, i.e., 10 min walk. However, it started the hotel van service since this September.
Now, this hotel is perfect for me.
The only concern I had this time was the new front staff. I did not have any issues last year but I encountered issues communicating with a person who was not there last year. It may be just that person's issue, but this one person made my stay a bit difficult. Other than that, this hotel is convenient, spacy, clean, quiet, good for shopping.