"Me hospedé el viernes 23 de diciembre, hasta el momento hoy 31 de Diciembre no me han realizado la devolución de los 200 Dólares que nos pidieron de d ... " More
In Altamonte Springs
Within 2 miles (3 km) of this Altamonte Springs motel, you'll find Sanlando Park and Cranes Roost Park. Also, Altamonte Mall is within 2 miles (3 km) and The Trophy Club Of Orlando is within 6 miles (10 km).
Renovated in 2020
An outdoor pool is featured at this motel, along with free self parking. WiFi in public areas is free. Luggage storage is also provided.
Feb 20, 2024 by Altamonte Springs Hotel and Suites Management
Dear Greycilen,We apologize for the inconvenience you experienced when you arrived and found the place closed. Your feedback is important to us, and we will work to ensure that such situations do not occur in the future. Thank you for bringing this to our attention.Sincerely,Altamonte Springs Hotel and Suites Management
Jan 3, 2024 by Altamonte Springs Hotel and Suites Management
Dear Fernando,We apologize for any inconvenience you've experienced regarding the refund of your deposit. Refunds can sometimes take a few business days to process, and the delay may be due to the holiday season or other factors.We recommend contacting our billing or front desk staff directly to expedite the resolution. They can provide you with specific information about the status of your refund and address any concerns you may have.Thank you for bringing this to our attention, and we appreciate your patience. We're committed to ensuring a prompt and satisfactory resolution to this matter.Sincerely,Altamonte Springs Hotel and Suites Management
Dec 27, 2023 by Altamonte Springs Hotel and Suites Management
Dear Mark,We are truly sorry to hear about your experience with roaches during your stay. This is not the standard we aim to uphold, and we deeply apologize for any inconvenience this may have caused. Our team takes issues like this seriously, and we will immediately investigate and address the situation to ensure it is resolved.Sincerely,Altamonte Springs Hotel and Suites Management
Apr 26, 2023 by Altamonte Springs Hotel and Suites Management
Dear Tina, We're sorry to see you go. We hope you had a comfortable stay, and we look forward to welcoming you back in the future. Sincerely,Altamonte Springs Hotel and Suites Management
May 16, 2023 by Altamonte Springs Hotel and Suites Management
Dear Phyllis,I am deeply disappointed to learn about your recent stay at Altamonte Springs Hotel and Suites. I wish you had told our staff about your problems when you were here; we could have fixed them. Please accept my sincerest apologies. Sincerely,Altamonte Springs Hotel and Suites Management
Feb 1, 2023 by Altamonte Springs Hotel and Suites Management
Dear Carolyn,We are sorry to learn that you did not enjoy your stay with us. We wish you had conveyed these maintenance issues to our team; they would have helped you with it.We hope you will give us another chance to serve you with superior hospitality and provide you with a more personal experience.Kind Regards,Altamonte Springs Hotel and Suites Management
Jan 24, 2023 by Altamonte Springs Hotel and Suites Management
Dear Ernest,It is apparent from your review that you did not have a good stay at our Altamonte Springs hotel. Please accept my sincere apologies for the state of your guest room and overall experience. This is a very uncommon scenario, and we again apologize for any inconvenience caused. The management team has been notified of your concerns and will take the appropriate measures to improve future guest stays. Once again, we apologize for your experience. Kind Regards,Altamonte Springs Hotel and Suites Management
Mar 3, 2022 by Altamonte Springs Hotel and Suites Management
Dear Michael, Thank you for taking the time to tell us about your experience at The Altamonte Springs Hotel and Suites. I'm sorry your stay with us didn't live up to your standards. I apologize for the excessive noise issues you faced during your stay, unkempt rooms, and for your numerous concerns. We value your feedback because we care about your happiness, and we work very hard to ensure that our guests have a good time every time. We are investigating the specifics mentioned and will get to the bottom of it. I want to apologize again on behalf of our entire team for not meeting your standards. Sincerely, Altamonte Springs Hotel and Suites Management
Mar 2, 2022 by Altamonte Springs Hotel and Suites Management
Dear Amanda, Thank you for taking the time to write a review about your visit to the Altamonte Springs Hotel and Suites in Altamonte Springs, Florida. We sincerely apologize for the mix-up in the room assignment that resulted in your room being given away, and for any other concerns that may have occurred. This is not typical of what our visitors have to say about their time with us. Please accept our sincere apologies once again, and please do not hesitate to contact us if you have any more issues. Sincerely, Altamonte Springs Hotel and Suites Management
Altamonte Springs Hotel and Suites offers its guests an outdoor pool, tour/ticket assistance, and an ATM. WiFi is free in public spaces. Self parking is free. A complete renovation of Altamonte Springs Hotel and Suites was completed in July 2020. Smoking is allowed in designated areas at this Altamonte Springs motel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Altamonte Springs Hotel and Suites offers 179 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations. This Altamonte Springs motel provides wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the motel include an outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.