2/10 Terrible
James
Traveled with family
Sep 10, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complete dump, do not stay here
Worst motel experience I have ever had. Room is disgusting. Smelled like someone urinated in the corner, second bed frame broken, human stains on comforter, hair on the sheets, bugs in the room, rug torn and grossly stained, snot wiped on the walls, drug paraphernalia found in room (hot knives), open face fans, no fire extinguisher, cigarette butt outs on the wall, trim broken and falling off everywhere. People open drug using outside the hotel. Dangerous area, not safe. Went to complain, no one around? Hotels dot com cant get ahold of them. Find the caretaker who is off for the night and register a complaint. We went to return keys and owner pretended not to be the owner and said oh thats too bad when i was registering a complaint. Offered to give a credit to stay there again instead of compensation? What a rip off. Stay here at your own peril. This place is a dump. After a search, apprently this is one of the locations used to house the homeless drug addicts that run rampant in penticton, and they just kick them out for long weekends so they can overcharge people travelling through. Despicable business practice. I honestly couldnt be more upset at how this impacted a trip, and their lack of doing anything.
James
Stayed 3 nights in Aug 2025