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"Everyone and everything was fine, no complaints. " More

By a verified traveler on Wed 24 Aug 2022

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Hotel Description

Enjoy the outdoor pool at this Ocoee hotel

In Ocoee

You'll find Orlando Health - Health Central Hospital and Lake Butler within 3 miles (5 km) of this hotel. Kia Center and Universal Studios Florida are also within 12 miles (20 km).

Outdoor pool

An outdoor pool, free self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. A computer station and luggage storage are also provided.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$83* Per night/room Mar 31 - Apr 1

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

OYO Townhouse Orlando West ratings based on 23 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for OYO Townhouse Orlando West

Everyone (7) Couples (2) Family (10)
2 out of 5
You get what you pay for, and the price of the hotel was really good. So, I only have myself to blame. But when I first checked into my room, the floor was filthy. I asked to be moved to another room and the management complied. This property has not been renovated for a long time. I could hear the TV all night from my neighbors. The sink did not drain properly. Moreover, I do not want to stay in a place where I have to sign a statement saying that I will not steal the towels! Overall, very unpleasant stay. The one positive aspect were the people who worked in the property. I thank them. But NEVER will I go back to this property. I prefer to pay more.

Posted by on Nov 26, 2023

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1 out of 5
Bath light ,pole light don’t work mold around bath tube, shower did not work properly air conditioner hard to adjust,room smells bad will not stay again

Posted by on Mar 28, 2023

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Comment from Hotel Management

Apr 1, 2023 by Lisa

Something like this should not have happened, Floyd! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Lisa

2 out of 5
Old and dingy and no towels or toilet paper, took 3 calls to front desk to get supplies and had to eventually go down and get my own.

Posted by , from SILVER SPRINGS on Mar 27, 2023

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Comment from Hotel Management

Apr 1, 2023 by Lisa

Hi, James! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Lisa

1 out of 5
This place is a dump. You should be ashamed to list it on your site. Went to two rooms and both had no hot water or phone service. Got tired of moving so I’m getting up at 4:30am to leave this dump.

Posted by , from MIAMI on Nov 29, 2022

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Comment from Hotel Management

Dec 1, 2022 by Ammy

Hi, Robert! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim

1 out of 5

Posted by on Oct 20, 2022

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5 out of 5
Everyone and everything was fine, no complaints.

Posted by on Aug 24, 2022

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Comment from Hotel Management

Aug 29, 2022 by Jack

Great to hear this! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Jack

1 out of 5
Got bitten by bed bugs. All over me. Bathroom trash had used condoms and hair in it. Worst stay I have ever had…

Posted by on Mar 29, 2022

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Comment from Hotel Management

Apr 1, 2022 by Ammy

Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

3 out of 5
elevator was very slow. guest should bring kleenex and their own toilet paper

Posted by on Feb 21, 2022

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Comment from Hotel Management

Feb 22, 2022 by Jane

Hi, Paul! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!

4 out of 5
The walls were thin. We could hear the TV from the next room as well as the people talking until late.

Posted by on Dec 19, 2021

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Comment from Hotel Management

Dec 20, 2021 by Jane

Thanks for the positive rating, Sheri! We feel thankful to have honest feedback from you. It will help us to a better level of expertise. Have a pleasant day! Regards, Jane!

2 out of 5
It was fairly cheap. Dated and beat up. Tub in rough shape. Hair sticking out of drain. Floor didnt look swept

Posted by on Jun 25, 2021

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Comment from Hotel Management

Jun 25, 2021 by Leo

Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Alex

About the OYO Townhouse Orlando West

Location 11241 W Colonial Dr, Ocoee, FL 34761

Property Features

OYO Townhouse Orlando West offers its guests an outdoor pool, a vending machine, and laundry facilities. A computer station is on site and WiFi is free in public spaces. The business-friendly OYO Townhouse Orlando West also features room service (during limited hours), a front-desk safe, and an ATM. Free self parking is available. Smoking is allowed in designated areas at this Ocoee hotel.

  • 83 guestrooms or units
  • 3 levels
  • Built in 1992
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

OYO Townhouse Orlando West offers 83 air-conditioned accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Ocoee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 10 per pet, per night
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Roof Inn Orlando West
  • Red Roof Inn Orlando West Hotel
  • Red Roof Inn Orlando West Hotel Ocoee
  • Red Roof Inn Orlando West Ocoee
  • Red Roof Inn Orlando West Ocoee Hotel

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.