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4.6 out of 5

"The staff was incredible " More

By a verified traveler on Sun 18 Jun 2023

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Hotel Description

5-star beachfront property near Dunn's River Falls

Beachfront retreat

Within a 10-minute walk of the property, you'll find Ocho Rios Clock Tower and Mahogany Beach. Ocho Rios Craft Park and Turtle Beach are also within half a mile (1 km).

All-inclusive

This all-inclusive property features a private beach, a full-service spa, and 5 restaurants. Enjoy the 3 outdoor pools and free perks like buffet breakfast and free self parking. Enjoy the gym and unwind at the bar/lounge and swim-up bar.

Penthouse Ocean Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Ocean Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Beach Front Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Garden Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ocean Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Couples Sans Souci All Inclusive ratings based on 37 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Couples Sans Souci All Inclusive

Everyone (7) Couples (8) Family (3)
4 out of 5

Posted by , from EDMOND on Oct 18, 2023

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Comment from Hotel Management

Nov 8, 2023 by Michelle G

Dear Mary Kay, Thank you for sharing your rating with us and we hope to welcome you back soon.Regards,Couples Customer Care Team

5 out of 5
The staff was incredible

Posted by on Jun 18, 2023

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Comment from Hotel Management

Jun 22, 2023 by Michelle G

Dear Fenton,Thank you for your fantastic review! We're thrilled to hear that our staff made a positive impression on you during your stay.We hope to have the pleasure of welcoming you back in the future for another incredible experience at our hotel.Regards,Couples Customer Care Team

3 out of 5

Posted by on Jul 4, 2022

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Comment from Hotel Management

Mar 9, 2023 by Michelle G

Hi Hugh,Thank you for sharing your rating with us. Please feel free to reach out to discuss further.

5 out of 5
Great and relaxing stay! The staff became family, we will be back as soon as possible!

Posted by , from Duncanville on Nov 29, 2021

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Comment from Hotel Management

Nov 29, 2021 by Michelle G

Hi Ayodele, Such a pleasure to have hosted you recently and we look forward to welcoming you back soon.

5 out of 5
The property is absolutely beautiful; lush, and well maintained. The staff is accommodating and uber-friendly without being intrusive. The food rivals any 5 star dining experience we’ve ever had. This is indeed an oasis for couples who are seeking an intimate with the perfect amount of entertainment peppered throughout the stay. COVID restrictions were enforced; which was very important to us.

Posted by on Aug 31, 2021

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Comment from Hotel Management

Aug 31, 2021 by Michelle G

Hi Josephine, Great to have had you with us and thank you for sharing your review with us and hope to welcome you back soon.

5 out of 5
The staff were incredibly awesome. The food was delicious. The resort is clean, serene and just s great place to relax and reload.

Posted by on Jun 29, 2021

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Comment from Hotel Management

Jul 2, 2021 by Michelle G

Great to have had you with us and thank you for sharing your feedback with us.

5 out of 5
Our first time in Jamaica. We loved this resort although it is a little outdated (it has a renovation scheduled for next year). The food was fabulous and the time went by quickly. The au natural beach was our first time and was relaxing after we got over the initial nervousness. My only complaint was the housekeeper. She was very slow to service the room. On one occasion, she came to the room and I told her to come back in 20 minutes. We left the room for three hours and came back to find her in the room doing her work. We wanted to change clothes and she didn't even leave the room or acknowledge us to give us privacy. The dining room staff was great and now we are looking for dates when we can return to enjoy some more.

Posted by , from Seattle, WA on Nov 23, 2019

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Comment from Hotel Management

Nov 26, 2019 by Michelle G

Hi Robert, Thank you for sharing your feedback with us which we are appreciative of. Your review has been shared with the team and we look forward to welcoming you back soon.

5 out of 5
Couples San Souci is so beautiful. The staff is wonderful. The food is great as well. We love this resort.

Posted by on Feb 11, 2019

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Comment from Hotel Management

Feb 12, 2019 by chouse

Dear Guest, Thank you for your review. We at Couples Sans Souci is truly happy we were able to give you a great vacation. Looking forward to hosting you again soon

5 out of 5
It was an amazing experience. Beautiful room, beautiful views, wonderful beach and good food. The staff were amazing. Definitely will go back!!! Highly recommend.

Posted by , from Atlanta,Ga on Nov 16, 2018

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Comment from Hotel Management

Nov 23, 2018 by chouse

Dear Guest, Thank you for your review. We at Couples Sans Souci is truly happy we were able to give you a great vacation. Looking forward to hosting you again soon

5 out of 5

Jamaica Trip

Pros: Sans Souci hotel is a smaller resort. The staff is very friendly, have a nice beach area. At Sans Souci, you can do a little or a lot, its up to you.
Location: Its close to the town of Ocho Rios, the north side of the island. Dun River Falls, town of Ocho Rios, Dolphin Cove.
This was our first trip to Jamaica were we celebrated our Honeymoon. We landed in Montego Bay and proceeded to the Couples Resort processing area. You check in with them and then you can relax and have a beer, change into your island gear if you want to and wait for there shuttle buses to take you to your destination. We are really pleased with Couple Resorts and would highly recommend them.

Posted by , from Minnesota on Feb 5, 2018

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About the Couples Sans Souci All Inclusive

Location Ocho Rios P O Box 103 St Ann, Ocho Rios, Saint Ann

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

  • All à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included in your stay.

Water activities

  • Kayaking
  • Sailing
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling
  • Snorkeling excursions
  • Surfing/body boarding
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball
  • Access to golf course
  • Golf green fees
  • Transportation to golf course

Lessons/classes/games
  • Aerobics

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Spa/beauty facilities and services
  • Offsite tours

  • Kayaking included
  • Sailing included
  • Surfing/bodyboarding included
  • Windsurfing included
  • Scuba diving excursions included
  • Snorkeling excursions included
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Golf included
  • Offsite tours not included
  • Golf - green fees included
  • Golf - transportation to golf course included
  • Aerobics classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities not accepted
  • All meals included
  • Minibar (all beverages included)
  • Scuba lessons included
  • Room service during certain hours
  • Onsite live performances included
  • All land sports and fitness activities and facilities are included
  • Theme parties included
  • Snorkeling included

Property Features

Couples Sans Souci All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. At Couples Sans Souci All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a spa tub, a steam room, and a fitness center. Free self parking is available. Smoking is allowed in designated areas at this 5-star Ocho Rios property.

  • 150 guestrooms or units
  • 3 levels
  • 8 buildings
  • 5 dining venues
  • Buffet breakfast (free)
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Swim-up bar

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 3
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Couples Sans Souci All Inclusive offers 150 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. This Ocho Rios property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathtubs or showers, bathrobes, and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining
  • Television
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:30 AM to 11:00 AM.

Couples Sans Souci All Inclusive has 5 restaurants serving breakfast, lunch, and dinner.

Room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Mountain biking nearby
  • Volleyball on site
  • Kayaking on site
  • Water skiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Rafting nearby
  • Ecotours nearby
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Bicycle rentals on site
  • Scuba diving on site
  • Golf lessons available nearby
  • Water sports equipment
  • Scooter/moped rentals nearby

Spa Services

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

This property offers transfers from Montego Bay (MBJ) airport only; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Couples Sans Souci All Inclusive offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Couples Sans Souci All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines COVID-19 Health Protocol (Jamaica)
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Minimum guest age is 18
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Couples Sans
  • Couples Sans Souci
  • Couples Sans Souci All Inclusive
  • Couples Sans Souci All Inclusive All-inclusive property
  • Couples Sans Souci Ocho Rios
  • Sans Souci Couples
  • Couples San Souci
  • Couples Sans Souci Hotel Ocho Rios
  • Couples Sans Souci Jamaica/Ocho Rios
  • Couples s Souci Inclusive inc
  • Couples Sans Souci All Inclusive Ocho Rios
  • Couples Sans Souci All Inclusive All-inclusive property

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.