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Courtyard by Marriott Oakland Airport

3-star property
350 Hegenberger Rd, Oakland, CA 1-855-201-7819
4.1 out of 5
Very good!
See all 16 travelocity Reviews

"We liked how clean this hotel was inside. The room was in very good shape and very eco friendly. We did not like the $250 incidental charge without no ... " More

By a verified traveler on Tue 06 Sep 2022

Points Of Interest

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Hotel Description

3-star hotel near Oakland Aviation Museum

Close to airport

You'll find Oakland Aviation Museum and RingCentral Coliseum within 3 miles (5 km) of this hotel. Also, Oracle Arena is within 3 miles (5 km) and Oakland Zoo is within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$114* Per night/room Mar 5 - Mar 6

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Balcony, Courtyard View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Balcony, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Courtyard by Marriott Oakland Airport ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Oakland Airport

Everyone (8) Couples (1) Family (5)
3 out of 5
We liked how clean this hotel was inside. The room was in very good shape and very eco friendly. We did not like the $250 incidental charge without notice. The front desk did not take cash for and snacks/food There was no free breakfast (not even free coffee and a packaged muffin) The pool was filthy, and used as a party gathering/food and alcohol everywhere. I left something in the room and called the same day to inquire but never got a call back!

Posted by on Sep 6, 2022

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Comment from Hotel Management

Sep 7, 2022 by M

Carolyn, I apologize for the experiences you feel you have received. I will inform our leadership team about this and make sure that things are well moving forward. If given a chance, we hope you choose to stay with us again.

5 out of 5
Very clean

Posted by , from Saint Clair Shores on May 17, 2022

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Comment from Hotel Management

Jun 11, 2022 by M

Thank you for the amazing score! We pride ourselves in cleanliness and we're glad that you acknowledged this as well. We look forward to having you again!

5 out of 5

Posted by , from Saint Clair Shores on May 12, 2022

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Comment from Hotel Management

Aug 12, 2022 by M

Thank you for the amazing score Deborah! We hope to see you again!

5 out of 5
The staff is fantastic. Everyone from the moment we check in is friendly and helpful.

Posted by on Apr 19, 2022

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5 out of 5
quick and easy check in

Posted by on Jan 6, 2022

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Comment from Hotel Management

Jan 8, 2022 by M

Hello JIM, I am happy to hear that everything was quick and easy. We hope you will visit us again.

1 out of 5

Posted by on Nov 9, 2021

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Comment from Hotel Management

Aug 12, 2022 by M

Sorry to see such a low score, please know we have new management now and have done better. We hope you give us another chance.

4 out of 5
The street that the hotel on is but, but also in a run down area

Posted by on Aug 25, 2021

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Comment from Hotel Management

Aug 30, 2021 by fom

Chad, Thank you for choosing our hotel for your stay. We appreciate your honest feedback. We hope to see you again.

5 out of 5

Posted by on Aug 8, 2021

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Comment from Hotel Management

Aug 12, 2022 by M

Thank you for the score! We hope to see you again!

4 out of 5
Close to Oakland Airport. Clean and spacious for my needs.

Posted by on Jul 31, 2021

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Comment from Hotel Management

Aug 2, 2021 by fom

Thank you so much for choosing our hotel for your stay. We are glad you found your stay accommodating. We hope to see you again soon.

5 out of 5
Price of rooms just right. Place was really clean and furnitures looks new or well maintained. Very close to the Oakland Airport and freeway. Few minutes away to shopping malls and restaurants. Frontdesk agents were nice. Housekeeping staff about 4 of them we saw during our stay, were very distant but it's understandable because of covid. Place was safe, security guard was present all the time of our stay. Great place to stay in 👌

Posted by on Jul 30, 2021

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Comment from Hotel Management

Aug 2, 2021 by fom

Thank you so much for choosing our hotel for your stay. We appreciate your kind and honest feedback. We hope to see you again soon!

About the Courtyard by Marriott Oakland Airport

Location 350 Hegenberger Rd, Oakland, CA 94621

Property Features

Courtyard by Marriott Oakland Airport offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 1322 square feet (123 square meters) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Courtyard by Marriott Oakland Airport. Parking is available for a fee. This 3-star Oakland hotel is smoke free.

  • 156 guestrooms or units
  • 3 levels
  • 1322 sq ft of conference space
  • 123 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Coliseum Station (2.2 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Courtyard by Marriott Oakland Airport offers 156 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

The Bistro - This bistro specializes in American cuisine and serves breakfast and dinner.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Courtyard by Marriott Oakland Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests will receive smart lock details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 3 and USD 15 per person (approximately)
  • Self parking fee: USD 20 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Hotel Oakland Airport
  • Courtyard Marriott Oakland Airport
  • Courtyard Oakland Airport
  • Marriott Courtyard Oakland Airport
  • Marriott Oakland Airport
  • Oakland Airport Courtyard
  • Oakland Airport Courtyard Marriott
  • Oakland Airport Marriott
  • Oakland Airport Marriott Courtyard
  • Courtyard By Marriott Oakland Airport Hotel Oakland
  • Courtyard Marriott Oakland Airport Hotel
  • Courtyard By Marriott Oakland
  • Courtyard by Marriott Oakland Airport Hotel
  • Courtyard by Marriott Oakland Airport Oakland
  • Courtyard by Marriott Oakland Airport Hotel Oakland

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.