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4.1 out of 5

"Everyone friendly and room was clean " More

By a verified traveler on Sat 28 May 2022

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Hotel Description

Hotel near Norwich Arts Center in Norwich

In Norwich

Within 6 miles (10 km) of this Norwich hotel, you'll find Norwich Arts Center and Norwich Golf Course. Grand Theater at Foxwoods is within 6 miles (10 km) and Preston Ridge Vineyard is within 9 miles (15 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like on-the-go breakfast and free self parking.

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$81* Per night/room Dec 6 - Dec 7

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Hot Tub (2 Person Hot Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Suites near Casinos Norwich-Mystic ratings based on 34 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Suites near Casinos Norwich-Mystic

Everyone (22) Couples (5) Family (6)
5 out of 5

Posted by on Aug 14, 2022

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5 out of 5
Everyone friendly and room was clean

Posted by on May 28, 2022

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Comment from Hotel Management

Jun 12, 2022 by Hotel manager

Thank you for sharing this wonderful review with us. We're thrilled to hear you had such an enjoyable experience at Comfort Suites near Casinos Norwich! We also appreciate your kind words regarding our team. We're pleased to know that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fabulous to hear! Your praise is not only rewarding but also encouraging. We'd love to share yet another unforgettable visit with you someday! Have a great day! Warm Regards Hotel Manage

3 out of 5

Posted by on Feb 2, 2022

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5 out of 5
Quick and easy check in

Posted by on Jan 15, 2022

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Comment from Hotel Management

Jan 16, 2022 by Hotel manager

Thank you for sharing this 5-star review with us. We appreciate you choosing our hotel and providing feedback about your experience. We can't wait to see you stay with us again in the future. Warm regard

4 out of 5
It was very noisy after hours. There were kids in the hall talking and laughing into 2am. It was very difficult to sleep.

Posted by on Nov 28, 2021

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Comment from Hotel Management

Nov 30, 2021 by Management

ear valued guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

4 out of 5
everything was good but breakfast was so weak,

Posted by on Nov 11, 2021

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Comment from Hotel Management

Nov 11, 2021 by Hotel manager

Dear Valued Guest, Our goal is to impress everyone who stays at Comfort Suites Near Casinos Norwich, so we're happy to hear we succeeded with you! It was our pleasure to hear that the accommodations were ideal for your visit. We'll pass your comments along to the appropriate staff members, and we'd be grateful for the chance to offer you more suitable accommodations.

5 out of 5

Posted by on Oct 30, 2021

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1 out of 5

Posted by on Oct 25, 2021

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3 out of 5
Right off the highway. Needs much updating, new carpet and furniture.

Posted by on Oct 17, 2021

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Comment from Hotel Management

Nov 1, 2021 by Hotel manager

We appreciate you taking the time to leave us this feedback. We regret that you had such difficulty during your time with us. We strive to offer quality service and comfort for our guests. We'll be sure to address your feedback with our team moving forward. We hope you allow us to host you again soon to share a more positive experience with you.

5 out of 5

Posted by on Oct 8, 2021

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About the Comfort Suites near Casinos Norwich-Mystic

Location 275 Otrobando Ave., Norwich, CT 06360

Property Features

Comfort Suites near Casinos Norwich-Mystic offers its guests an indoor pool and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 3000 square feet (279 square meters) and includes a conference center. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Comfort Suites near Casinos Norwich-Mystic. Free self parking is available. Smoking is allowed in designated areas at this Norwich hotel.

  • 1 building
  • 119 guestrooms or units
  • 5 levels
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 1997
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Sofa bed
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Comfort Suites near Casinos Norwich-Mystic offers 119 air-conditioned accommodations with washers/dryers and coffee/tea makers. Accommodations are furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

  • Washer and dryer
  • Deep soaking tub
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Car recommended
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay
  • Cleaning fees vary based on length of stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 45 (subject to availability)
  • Late check-out fee: USD 45 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Norwich Hotel
  • Comfort Suites Casinos Hotel Norwich
  • Comfort Suites Casinos Hotel
  • Comfort Suites Casinos Norwich
  • Comfort Suites Casinos
  • Comfort Suites Near Casinos
  • Comfort Suites near Casinos Norwich Mystic
  • Comfort Suites near Casinos Norwich-Mystic Hotel
  • Comfort Suites near Casinos Norwich-Mystic Norwich
  • Comfort Suites near Casinos Norwich-Mystic Hotel Norwich

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.