Skip to main content
Beginning of main content
4.1 out of 5

"Right off the highway. Needs much updating, new carpet and furniture. " More

By a verified traveler on Sun 17 Oct 2021

Enter dates to see availability

Hotel Description

Hotel near Norwich Arts Center in Norwich

In Norwich

Within 6 miles (10 km) of this Norwich hotel, you'll find Norwich Arts Center and Norwich Golf Course. Also within 9 miles (15 km) are Preston Ridge Vineyard and Mohegan Sun Arena.

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center, conference center, and conference space. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.

Soaking tubs, free WiFi

The 119 soundproofed guestrooms offer free WiFi and sofa beds. Flat-screen TVs come with cable channels, and other amenities include washers/dryers and deep soaking bathtubs.

Suite, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$75* Per night/room Oct 28 - Oct 29

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Hot Tub (2 Person Hot Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Suites Near Casinos ratings based on 26 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Suites Near Casinos

Everyone (16) Couples (3) Family (6)
3 out of 5
Right off the highway. Needs much updating, new carpet and furniture.

Posted by on Oct 17, 2021

Was this review helpful to you?
3 out of 5
Staff was very friendly and accommodating. However, the rooms furniture is in really poor condition, very old, Mark’s and scratches on everything. Also, room had a musty smell, didn’t feel clean, I wouldn’t walk on carpet without shoes. Bathroom was clean though.

Posted by on Aug 30, 2021

Was this review helpful to you?
Comment from Hotel Management

Sep 16, 2021 by Hotel manager

We appreciate you taking the time to review your stay with us and we want you to know we take all feedback very seriously. We hope to see you again soon!

5 out of 5
Check in was quick and easy. Room was clean and spacious.

Posted by on Jun 3, 2021

Was this review helpful to you?
Comment from Hotel Management

Jun 3, 2021 by Hotel manager

Thank you for sharing this 5-star review with us. We appreciate you choosing our hotel and providing feedback about your experience. We can't wait to see you stay with us again in the future. Warm regard

4 out of 5
The staff were pretty friendly. Overall clean, but upon entering my room, I noticed a slight bad odor compared to a dirty wet mop that was a left to dry without much air circulation. Lol. Aside from the odor, the room seemed very clean. I had no issues at all. The phone was always quickly answered by the friendly reception staff when I called to ask questions. Breakfast was good. There were options such as bacon, sausage, eggs, cereal etc. I recommend staying at this family friendly hotel. It is more affordable than staying at the actual casinos minutes away. I will definitely stay again.

Posted by on Feb 10, 2020

Was this review helpful to you?
Comment from Hotel Management

Feb 10, 2020 by manish jasani

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, General Manager Comfort Suites Norwich

4 out of 5
Hotel was clean, check in was simple. Amenities were to include shuttle to Casino but had nearly a two hour wait. Had to Uber in order to make our event on time

Posted by on Jan 3, 2020

Was this review helpful to you?
Comment from Hotel Management

Jan 9, 2020 by Manish Jasani

We are sorry for that inconvenience.we encourage guest to sign up early for free shuttle service as we have limited seats. thank you for staying with us.

5 out of 5
convenient location to travel to Mohegun sun. Breakfest worked out great before heading home.

Posted by on Nov 18, 2019

Was this review helpful to you?
Comment from Hotel Management

Nov 18, 2019 by General Manager

Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

4 out of 5
The property needs renovations. The room was reasonably clean.

Posted by on Nov 15, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 1, 2019 by General manager

Thanks for 4-star review.

5 out of 5

Posted by on Oct 8, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 1, 2019 by General manager

Awesome

5 out of 5

Posted by on Oct 6, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 1, 2019 by General manager

Thanks

3 out of 5
Staff were very friendly. Property is abit outdated.

Posted by on Aug 24, 2019

Was this review helpful to you?

About the Comfort Suites Near Casinos

Location 275 Otrobando Ave., Norwich, CT 06360

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3000 square feet (279 square meters) and includes a conference center. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Comfort Suites Near Casinos. Free self parking is available. This Norwich hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 5 levels
  • 3 conference rooms
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 1997
  • To-go breakfast (free)
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Sofa bed
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Comfort Suites Near Casinos offers 119 air-conditioned accommodations with washers/dryers and coffee/tea makers. Accommodations are furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

  • Washer and dryer
  • Deep soaking tub
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property's casino shuttle is available Friday and Saturday from 5 PM to 1:30 AM.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Car recommended
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay
  • Cleaning fees vary based on length of stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 45 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Norwich Hotel
  • Comfort Suites Casinos Hotel Norwich
  • Comfort Suites Casinos Hotel
  • Comfort Suites Casinos Norwich
  • Comfort Suites Casinos
  • Comfort Suites Casinos Norwich
  • Comfort Suites Near Casinos Hotel
  • Comfort Suites Near Casinos Norwich
  • Comfort Suites Near Casinos Hotel Norwich

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://www.travelocity.com/Norwich-Hotels-Comfort-Suites-Near-Casinos.h9719420-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Norwich-Hotels-Comfort-Suites-Near-Casinos.h9719420-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Norwich-Hotels-Comfort-Suites-Near-Casinos.h9719420-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.