"Very clean, elegantly appointed. Efficient, quality staffing at the desk, among the (virtually invisible) housekeeping staff, and the bistro staff. Ho ... " More
City center stay
Within a 5-minute walk of the hotel, you'll find Western Gateway Heritage State Park and Massachusetts Museum of Contemporary Art. North Adams Public Library and Studio 21 South are also within half a mile (1 km).
24-hour fitness
This hotel features an indoor pool and a 24-hour gym. Enjoy the spa tub and perks like free self parking and free WiFi. A 24-hour business center, express check-out, and luggage storage are also on offer.
Sep 6, 2020 by Operations Manager
Thank you for staying with us.
Sep 6, 2020 by Operations Manager
Thank you for staying with us.
Sep 6, 2020 by Operations Manager
Thank you for staying with us.
Sep 6, 2020 by Operations Manager
We apologize if you had trouble with your booking. We only have rooms with 1 king bed or 2 Queen beds throughout our entire property.
Jan 29, 2016 by Yvonne
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Yvonne W. Front office Manager
Mar 16, 2016 by Front Office Manager
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.
Mar 16, 2016 by Front Office Staff
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Hotel Downstreet offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 1740 square feet (157 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and an arcade/game room are also featured at Hotel Downstreet. Self parking is free. You'll have access to the indoor pool at a partner property. This 3-star North Adams hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
Hotel Downstreet offers 90 accommodations with iPod docking stations and complimentary newspapers. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Tax ID - C0010322090
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. The tax ID number is C0010322090. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.