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"Friendly and helpful employees. Quiet rooms. Great location for my visit to MASS MOCA. " More

By a verified traveler on Wed 04 Dec 2019

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Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$122* Per night/room Mar 4 - Mar 5

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking (WALK IN SHOWER)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hotel Description

3-star hotel near Mass MoCA

City center stay

Within a 5-minute walk of the hotel, you'll find Mass MoCA and North Adams Public Library. Also, Western Gateway Heritage State Park is within half a mile (1 km) and Windsor Lake Park is within 2 miles (3 km).

Business services

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 2 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 90 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include room service, coffee/tea makers, and pillow menus.

Holiday Inn Berkshires ratings based on 11 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Berkshires

Everyone (5) Family (2)
4 out of 5
Friendly and helpful employees. Quiet rooms. Great location for my visit to MASS MOCA.

Posted by on Dec 4, 2019

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4 out of 5

Posted by on Jul 10, 2019

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5 out of 5
Convenient, large comfortable room, quiet. ATM machine! Restaurant

Posted by on Feb 19, 2019

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1 out of 5
Very disappointed. I paid extra to have 2 King Beds. I was told there were no such rooms and that they could not help me because I had reserved through a third party (travelocity). We will be returning to the same area next year. I will NOT be staying at the Holiday Inn!

Posted by on Feb 11, 2019

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3 out of 5
Overpriced No free breakfast either Staff not very friendly

Posted by on Jun 27, 2016

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4 out of 5
There's not much choice in North Adams. I have stayed here many times over the past 30 years and the upgrades over the past few years leave the place very nice. Rooms are comfortable. There is a gym albeit small and a pool sauna. The restaurant and bar are pretty OK. Staff was terrific. Overall a pretty good value

Posted by on Dec 29, 2015

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Comment from Hotel Management

Jan 29, 2016 by Yvonne

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Yvonne W. Front office Manager

1 out of 5

Sub-zero outside - frigid pool inside.

Pros: Close to MASS MOCA.
Cons: Heating units in each room need maintenance each winter. Pool area needs improvement to maintain air temp.
Location: MASS MOCA. Skip the Chinese buffet across the street... it is the worst I have ever been to.
Booked this hotel so I could go swimming with my family. Unfortunately the pool was so cold it was like torture for my husband and I. The maintenance manager assured us the water temperature is kept at 81 degrees however the air temperature in the basement room where the pool was located was pulling down the water temp.... The heater in the room itself was pumping in outside air (at a frigid 6 below zero - NOT GOOD) because the units were never winterized. We tried blasting the heat repeatedly but it just kept shutting off after about 10 minutes and then blowing cold air. We tried stuffing pillows all around the heater to keep out the drafts but that did not work either. Overheard someone complaining to the front desk about the heater in their room which lead me to believe none in the property were winterized. Strange second floor is occupied by small businesses - one attorney office and one construction company? Odd. Also a local karate business in the basement by the pool. Not open to the public but we couldn't help but peek in. I was sorry I booked two nights and would have went somewhere else if our reservation was refundable.

Posted by on Mar 24, 2015

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Comment from Hotel Management

Mar 16, 2016 by Front Office Manager

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

4 out of 5

Very Nice

Pros: Close restaurants, Free Internet, Quiet
Cons: broken hot tub
The staff very freindly rooms were excellent food was good

Posted by , from Westwood Mass on Jan 1, 2012

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Comment from Hotel Management

Mar 16, 2016 by Front Office Staff

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

5 out of 5

Great Stay in North Adams

Within the past month i have stayed at the holiday inn Berkshires to look at colleges in the area. The staff at the hotel went above and beyond what i would have expected from any hotel. Check in was very smooth, the Guest service Manager, whose name was Bill checked me in. He was very professional and eager to point me in the right direction to fulfill my needs. \n\nThe room was clean,spacious and the bed was very comfortable. I had a great view of the mountains and the downtown area. \n\nAlthough the restaurant on the propery was currently closed i was directed to a great spot of breakfast, called the cup and saucer. they were right on Main St and a very easy walk. I had a great dinner at the Grammery Bistro, another restaurant that was within walking distance from the hotel.\n\nIt seemed like i should have paid more for the excellent service that i got while staying at this hotel. So, i recommend to everyone to come and check out the Holiday Inn Berkshires

Posted by on Mar 30, 2008

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Comment from Hotel Management

Mar 16, 2016 by Front Office Staff

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

1 out of 5

Great town horrible hotel.

This was a great place to visit. My children loved the museums. Mass Moca, The Clark, and the Berkshire Museum were worth the trip. The hotel on the other hand was terrible. The staff was rude, the hotel was not very clean. The food in the restaurant was okay, but the service wasn't all that great. I do plan to visit the Berkshires again, but will do more research on the other accommodations in the area. If I have to pay a little more for excellent service and friendly faces I will.

Posted by on Nov 23, 2007

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Comment from Hotel Management

Mar 16, 2016 by Front Office Manager

The hotel has gone through a change in management and ownership, in 2011 there was a complete renovation. We invite you back for a much better experience.

About the Holiday Inn Berkshires

Location 40 Main St, North Adams, MA 01247

Property Features

As a guest of Holiday Inn Berkshires, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 1740 square feet (157 square meters). A terrace, tour/ticket assistance, and an arcade/game room are also featured at the business-friendly Holiday Inn Berkshires. Self parking is free. This 3-star North Adams hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 7 levels
  • 1740 sq ft of conference space
  • 157 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Albany, NY (ALB-Albany Intl.) (72.2 km / 44.8 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Berkshires offers 90 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The Richmond Grille - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Tax ID - C0010322090. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0010322090.

  • Debit cards not accepted
  • Tax ID - C0010322090

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 15 per person (approximately)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Berkshires
  • Holiday Inn Berkshires Hotel
  • Holiday Inn Berkshires Hotel North Adams
  • Holiday Inn Berkshires North Adams
  • Holiday Inn North Adams
  • North Adams Holiday Inn
  • Holiday Inn Berkshires Hotel
  • Holiday Inn Berkshires North Adams
  • Holiday Inn Berkshires Hotel North Adams

You should know

  • Pool access available from 5 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/North-Adams-Hotels-Holiday-Inn-Berkshires.h2943-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.