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4.6 out of 5

"Located in a restored old early 20th century creamery, the Sterling Inn strives to offer great customer service and a true small inn experience. Whil ... " More

By a verified traveler on Sun 24 Jun 2018

Hotel Description

4-star romantic hotel near Clifton Hill

Niagara Falls retreat

You'll be steps from Greg Frewin Theatre and a 5-minute walk from Clifton Hill with a stay at this well-placed hotel. Skylon Tower and Fallsview Indoor Waterpark are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, a health club, and a restaurant are all featured at this boutique hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the sauna, bar/lounge, and limo/town car service.

Fireplaces, free WiFi

Boasting fireplaces, the 41 guestrooms also offer free WiFi and LCD TVs. Refrigerators, room service, and premium bedding are also available.

Standard Room, 1 King Bed, Steam Shower

Bed Count 1 King Bed Maximum Occupancy 2 Max
$104 per night

Deluxe Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Steam Shower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sterling Inn & Spa - an Ontario's Finest Inn ratings based on 48 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sterling Inn & Spa - an Ontario's Finest Inn

Everyone (9) Couples (6) Family (1)
5 out of 5
LOVED the room, hot tub, shower, in-room breakfast, and fireplace!

Posted by on Apr 10, 2019

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5 out of 5
The property was very quiet and the staff was professional.

Posted by on Feb 8, 2019

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5 out of 5

Great hotel!

Pros: Customer service, and the repurposing of an old building for an entirely new use.
Location: A short walk to the Falls. Enough said!
Located in a restored old early 20th century creamery, the Sterling Inn strives to offer great customer service and a true small inn experience. While you cannot see the Falls from the hotel, they are only a short walk.

Posted by , from Jefferson, North Carolina on Jun 24, 2018

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Comment from Hotel Management

Jun 25, 2018 by Marco C., General Manager

Dear Glenn Thank you for making the Sterling Inn & Spa part of your trip to Niagara Falls. I am glad that you enjoyed your stay and liked the hotel. I think that you described our inn very nicely in this review. We were an old creamery and tried to keep as many of the original features as we could. In some of the hotel rooms, our guests can notice the original trusses and bricks. We are also a short walk from the falls, close to all the area attractions. Thank you once again for staying with us, and we hope that you return and visit us soon. Yours in Hospitality

3 out of 5

Nice staff

The staff was excellent, very nice and helpful. The room was big and modern. I was disappointed to find a long black hair stuck to my towel and clumps of hair and dirt on the floor edges.

Posted by , from ME on Aug 7, 2016

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5 out of 5

Nice Find

Pros: Huge room. Jacuzzi and fireplace in the room. Clean, beautiful, friendly staff.
Cons: Beds were very hard
Location: Two block walk from a lot main strip
We booked online and we were a little concerned because it was cheaper for similarly rated hotels. The Room was beautiful and huge. Great place to book for a romantic getaway. The only complaint I had was that the bed was as hard as the floor. If they got better beds it would be a complete 5 star for me.

Posted by , from Pittsburgh,PA on Jun 1, 2016

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4 out of 5

Great Value, Perfect Room, Public Space Needs TLC

Pros: Rooms are terrific. Modern layout was nice, bathroom and private steam shower were fantastic. Fireplace was a very nice touch.
Cons: Shared spaces like lobby and entranceway need touch ups. Fire doors are scratched up, entry way was poorly lit and dated.
Location: Conveniently located within walking distance of attractions. About 15 minute walk to the falls, 10 minutes from local attractions and amusement parks
Took a last minute trip to Niagara Falls with my wife. We booked our room the night before based on others ratings. At first arrival I was a bit skeptical. The hotel is right at the line the nice and not so nice part of town. Once inside we were pleased with the experience. Staff was very friendly and helpful. Room was just what we wanted. Very modern open layout, fireplace, fantastic steam shower. We were very impressed with the room and find it hard to believe you could get a nicer room for the money. The only downside was some of the entrance way and hallways could use some TLC. Some of the doorways, carpet and entranceways showed wear. Other than that no complaints at all. I don't know if all the rooms have the steam shower but definitely ask for one.

Posted by on May 16, 2016

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5 out of 5

Exceeded expectations

Location: We went in the winter. It was snowing, but the falls are only a few blocks away, and the walk was reasonable.
My husband and I had a really wonderful time. The staff was extremely pleasant and helpful. The room was spacious. I loved the fire place and the wood floors and wood ceiling gave it a cozy feel. Breakfast in bed was a nice touch. (There's no option for breakfast in a dining room -- it's only breakfast in bed -- but the large room with a table near the fire place and two chairs made the breakfast really lovely.)

Posted by on Jan 6, 2016

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5 out of 5

Very nice romantic place

The open shower in our room was definitely best suited for couples. We've stayed here several times and it's always very nice.

Posted by on Nov 27, 2015

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3 out of 5

Boutique hotel?? not it is not

Booked the Sterling hotel after reading several great reviews with just a few poor comments. Unfortunately our one night stay was less than "sterling". It started with the gal at the front desk being very curt and had a way of speaking to us like we were children. The cleaniness of the room was disappointing with dust bunnies in most corners, no robes for the steam shower and a very uncomfortable hard bed. For the price we would have been better to stay at one of the big chains!

Posted by on Oct 28, 2015

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5 out of 5
The room was huge and lived up to the name of Ontario's Finest Inn. Free breakfast in bed, you don't find that anywhere. Highly recommend staying here.

Posted by on Oct 26, 2015

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About the Sterling Inn & Spa - an Ontario's Finest Inn

Location 5195 Magdalen St, Niagara Falls, ON L2G 3S6

Property Features

Sterling Inn & Spa - an Ontario's Finest Inn offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces. Business amenities include a business center, limo/town car service, and a meeting room. Spa services, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Sterling Inn & Spa - an Ontario's Finest Inn. Parking is available for a fee. This 4-star Niagara Falls hotel is smoke free.

  • 41 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (44.5 km / 27.6 mi)
  • Train station: Niagara Falls Station (3.2 km / 2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sterling Inn & Spa - an Ontario's Finest Inn offers 41 air-conditioned accommodations with fireplaces and safes. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Fireplace
  • In-room dining (limited hours)
  • LCD television
  • Refrigerator
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free breakfast.

Sterling Inn & Spa - an Ontario's Finest Inn has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Spa Services

The Spa at Sterling Inn has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Mud bath in spa
  • Swedish massage
  • Prenatal massage
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 17.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sterling Inn Niagara Falls
  • Sterling Inn Spa
  • Sterling Niagara Falls
  • Sterling Spa Niagara Falls
  • Sterling Inn Spa an Ontario's Finest Inn

You should know

  • The total price shown includes a resort fee.