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4.8 out of 5

"Great place to stay. Staff were very kind and friendly. The room was huge and overall clean. Breakfast was awesome! I will definitely go back. " More

By a verified traveler on Tue 14 Jul 2020

Hotel Description

4-star romantic hotel near Clifton Hill

Niagara Falls retreat

You'll find Clifton Hill and Skylon Tower within a 15-minute walk of this Niagara Falls hotel. Also, Fallsview Indoor Waterpark is within half a mile (1 km) and Casino Niagara is within 2 miles (3 km).

Full-service spa, dining

A full-service spa, a health club, and a restaurant are all featured at this boutique hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the sauna and free continental breakfast each morning.

Fireplaces

Boasting fireplaces, the 41 guestrooms also offer refrigerators and LCD TVs. Other amenities include room service, premium bedding, and free newspapers.

Deluxe Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Steam Shower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Steam Shower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sterling Inn & Spa - an Ontario's Finest Inn ratings based on 11 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sterling Inn & Spa - an Ontario's Finest Inn

Everyone (4) Couples (6) Family (1)
5 out of 5
Modern, clean, comfortable, great staff, great location... best deal around.

Posted by on Oct 19, 2019

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Comment from Hotel Management

Oct 23, 2019 by Lisa McDonald, General Manager

Thank you for taking the time to share your experience, we are happy to hear you enjoyed your visit with us! We look forward to seeing you again soon. Yours in Hospitality, Lisa McDonald General Manager

5 out of 5

Posted by on Sep 25, 2019

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Comment from Hotel Management

Oct 23, 2019 by Lisa McDonald, General Manager

Thank you for taking the time to share your experience, we are happy to hear you enjoyed your visit with us! We look forward to seeing you again soon. Yours in Hospitality, Lisa McDonald General Manager

5 out of 5
Sterling Spa exceeded our expectations! I highly recommend this place! Massages were amazing, as well as the complimentary breakfast to our room.

Posted by on Jul 31, 2019

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4 out of 5

Posted by on Jul 4, 2019

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5 out of 5
LOVED the room, hot tub, shower, in-room breakfast, and fireplace!

Posted by on Apr 10, 2019

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5 out of 5
The property was very quiet and the staff was professional.

Posted by on Feb 8, 2019

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5 out of 5

Great hotel!

Pros: Customer service, and the repurposing of an old building for an entirely new use.
Location: A short walk to the Falls. Enough said!
Located in a restored old early 20th century creamery, the Sterling Inn strives to offer great customer service and a true small inn experience. While you cannot see the Falls from the hotel, they are only a short walk.

Posted by , from Jefferson, North Carolina on Jun 24, 2018

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Comment from Hotel Management

Jun 25, 2018 by Marco C., General Manager

Dear Glenn Thank you for making the Sterling Inn & Spa part of your trip to Niagara Falls. I am glad that you enjoyed your stay and liked the hotel. I think that you described our inn very nicely in this review. We were an old creamery and tried to keep as many of the original features as we could. In some of the hotel rooms, our guests can notice the original trusses and bricks. We are also a short walk from the falls, close to all the area attractions. Thank you once again for staying with us, and we hope that you return and visit us soon. Yours in Hospitality

5 out of 5
Great place to stay. Staff were very kind and friendly. The room was huge and overall clean. Breakfast was awesome! I will definitely go back.

Posted by , from Ottawa on Jul 14, 2020

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Comment from Hotel Management

Jul 19, 2020 by Susan

Thank you! We look forward to seeing you again.

5 out of 5
The room amenities with the wooden beam ceilings. The overall look of the property.

Posted by , from Kitchener, on on Apr 7, 2019

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5 out of 5
A beautiful, hidden gem in Niagara Falls!!! Very clean and inviting!

Posted by on Mar 5, 2019

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About the Sterling Inn & Spa - an Ontario's Finest Inn

Location 5195 Magdalen St, Niagara Falls, ON L2G 3S6

Property Features

Sterling Inn & Spa - an Ontario's Finest Inn offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A business center, a meeting room, and limo/town car service are available. Tour/ticket assistance, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Sterling Inn & Spa - an Ontario's Finest Inn. Parking is available for a fee. This 4-star Niagara Falls hotel is smoke free.

  • 41 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Buffalo Niagara Intl. Airport (BUF) (44.5 km / 27.6 mi)
  • Train station: Niagara Falls Station (3.2 km / 2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sterling Inn & Spa - an Ontario's Finest Inn offers 41 air-conditioned accommodations with fireplaces and safes. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Fireplace
  • In-room dining (limited hours)
  • LCD television
  • Refrigerator
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily.

Sterling Inn & Spa - an Ontario's Finest Inn has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Marina nearby
  • Boat tours nearby
  • Motor boating nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Fishing nearby
  • Kayaking nearby
  • Casino nearby
  • Swimming nearby
  • Health or beauty spa nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa at Sterling Inn. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath and a spa tub.

The spa is open daily.

  • Hot stone massage
  • Mud bath in spa
  • Swedish massage
  • Prenatal massage
  • Spa tub in spa
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 17.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sterling Inn Niagara Falls
  • Sterling Inn Spa
  • Sterling Niagara Falls
  • Sterling Spa Niagara Falls
  • Sterling Inn Spa an Ontario's Finest Inn
  • Sterling & An Ontario's Finest
  • Sterling Inn & Spa - an Ontario's Finest Inn Hotel
  • Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
  • Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.