"Please with most everything. The parking fee is outrageous but other than that all was well. I would make sure NOT to use valet and find a place to pa ... " More

By a verified traveler on Fri 29 Sep 2017

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Hotel Description

A romantic stay in the heart of Niagara Falls awaits you at Sheraton On The Falls Hotel. Within steps you'll find Brick City and Oakes Garden Theatre. Highlights at this hotel include 2 restaurants, a full-service spa, and a casino.

TVs with cable channels are featured in all 669 rooms, and you can enjoy coffee/tea makers, free weekday newspapers, and hair dryers. In-room dining is easy with amenities like refrigerators and room service. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Phones, irons/ironing boards, and desks are also available.

A relaxing day at Fallsview Christienne Spa can include massages, body wraps, and facials along with aromatherapy and Ayurvedic treatments. The fine-dining restaurant, Windows by Jamie Kennedy, is open for dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the water park, indoor swimming pool, outdoor swimming pool, and nightclub. Business travelers can take advantage of a conference center, meeting rooms, and a business center. Plus you'll find free WiFi in public areas, a fitness center, and a coffee shop/café. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also the convenience of valet parking.

Places within a short walk of this 4-star Niagara Falls hotel include Great Canadian Midway and Fallsview Indoor Waterpark.

Room, 1 Queen Bed, No View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$88 per night

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds (Fallsview)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, No View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Sheraton On The Falls Hotel ratings based on 104 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5

Nice hotel with a great view of the American Falls

Pros: Location, fake fireplace would be good in cool months- and view from the window- outdoor pool. Also I feel very safe traveling in Niagara.
Cons: The furniture was backwards for a view. To see falls you had to stand- because the couch was located where you couldnt see the view.
Location: Very close to Clifton Falls and with night-time things to do. We enjoyed walking down tot he falls and it was very do-able from this location
Please with most everything. The parking fee is outrageous but other than that all was well. I would make sure NOT to use valet and find a place to park the car. I also suggest seeking out the bus pass right away and that way you can leave your car where-ever you park it.

Posted by , from Cincinnati, Ohio on Sep 29, 2017

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5 out of 5

Excellent hotel great view

Had great time beautiful view of the falls from our suite

Posted by , from New Jersy on Jul 8, 2017

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2 out of 5
Partial view was not bad at the 6th floor. But valet parking cost too much. Very close to the falls. Noise from the next room. Restaurant too costly for causal meal.

Posted by on Jun 30, 2017

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5 out of 5

fabulous view of the falls.

Went with my husband and two sons, ages 12 and 14. They loved the view of the falls from the room.. Didn't have time to visit the pool, which they were disappointed. Location is perfect.

Posted by on Jun 25, 2017

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4 out of 5

Nice hotel with great view of both falls.

Last minute stay. View was great. Easy walking distance to falls and a lot of attractions. Room was clean and included a fireplace. All for a very reasonable price. Beds were also comfortable. Had to pay additional for parking but that was the norm for the area.

Posted by , from pittsburgh on Apr 26, 2017

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4 out of 5

Wonderful Trip

Pros: Location, view and location to the sites
Cons: The room air conditioning
Location: Clear view of the American Falls, stores, The Bird & Butterfly attraction. Zip Lining, dinning and just all around area
The Hotel and Staff were really great. Our view was awesome and I would recommended this hotel to anyone.

Posted by , from New Jersey on Sep 11, 2016

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4 out of 5

Great hotel

The hotel was beautiful, it was in the heart of all the excitement. Indoor and outdoor pool and the water park kept the kids entertained. Room was a little dark and smelly but overall we had a great stay at the Sheraton on the falls.

Posted by , from Staten Island on Aug 25, 2016

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4 out of 5

Great Location

Pros: The location was awesome. It was close to everything we wanted to see/do.
Cons: Our bathroom was incredibly small, but I am assuming that is because we chose a room without a view . We won't make that mistake again.
Location: Everything is within walking distance - the Falls, many restaurants, attractions, Ferris wheel, gardens, shops.
Booked this hotel using the app while en route from Boston to Detroit. Chose it based on rating, price and location. Since we knew we would be arriving after 8 pm and staying only one night, we chose a room without a view to save money. Next time, we will pay the extra $50. We were warned at check-in and given the opportunity to upgrade. Other than that, the hotel was great. The location was awesome. The staff was pleasant and helpful.

Posted by , from Detroit MI on Jul 29, 2016

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5 out of 5

Great hotel and location

Wonderful Hotel, near everything ! Staff Great and rooms clean and beds comfortable ! Would stay again !

Posted by , from Staten Island, Nee York on Jul 14, 2016

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5 out of 5

Great hotel. Very good location.

Great location. Very nice people with great service. Casino was nice also.

Posted by on Jul 4, 2016

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About the Sheraton On The Falls Hotel

Location 5875 Falls Ave, Niagara Falls, ON L2G3K7

Property Features

Sheraton On The Falls Hotel offers its guests a full-service spa, a water park, and an indoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and meeting rooms are available. A casino, an outdoor pool, and a nightclub are also featured at the business-friendly Sheraton On The Falls Hotel. Parking is available for a fee. This 4-star Niagara Falls hotel is smoke free.

  • 669 guestrooms or units
  • 22 levels
  • 2 dining venues
  • 15 conference rooms
  • Casino
  • Nightclub
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (43.4 km / 27 mi)
  • Train station: Niagara Falls Station (2.9 km / 1.8 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton On The Falls Hotel offers 669 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Televisions come with cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Windows by Jamie Kennedy - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.

Fallsview Buffet - This buffet restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreation options include an indoor fallsview pool, and the 24-hour Sheraton Fitness. The fitness center is complimentary to all guests, and includes cardio machines, free weights, and strength-training apparatus. An outdoor, seasonal pool is located on an expansive fallsview deck. For a relaxing break from the excitement of the tourist district, the hotel's on-site Christienne Fallsview Spa offers a tranquil and serene space above the Falls. One of a kind, the Spa overlooks the falls and offers services including facials, body treatments, manicures, and massage (surcharges). The Sheraton is located in the center of the 20 acre Falls Avenue Resort Entertainment Complex which is home to hotels, attractions, restaurants and shopping, adjacent to the Clifton Hill tourist district. The Sheraton on the Falls is connected via indoor walkway to one of Niagara's most popular attractions - the 3 acre Fallsview Indoor Waterpark. The Waterpark features waterfun for all ages thanks to 16 of the fastest slides in Niagara, a giant wave pool, the Beach House Rain Fortress with 1000 gallon tipping bucket, tiny-tot splash park, adult only jetted hot-tubs, Planet Hollywood Beach Club and more. The hotel also offers indoor access to the adjacent Casino Niagara complex, Adventure City Arcade which offers rides and more than 150 arcade games, Rainforest Cafe, Hard Rock Cafe and more.
The tourist district also offers convenient access to the Niagara Parkway. Large parks, bike-friendly paths, hiking trails, picnic venues and golf courses are in close proximity to the hotel.
The recreational activities listed below are available on site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Miniature golf on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Spa Services

  • Spa tub in spa
  • Number of treatment rooms 5
  • Minimum age to access spa is 18
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per stay.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

 

The charges below are included in your overall room price:

  • Resort fee

The resort fee includes:

  • Internet access

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 27.95 for adults and CAD 14.00 for children (approximately)
  • Self parking fee: CAD 29.00 per night (in/out privileges)
  • Valet parking fee: CAD 49.00 per night (in/out privileges)
  • Early check-in fee: CAD 30
  • Late check-out fee: CAD 75
  • Rollaway bed fee: CAD 20 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Falls Sheraton
  • Sheraton Falls
  • Sheraton Hotel Falls
  • Niagara Falls Sheraton
  • Sheraton Hotel Niagara Falls
  • Sheraton Niagara Falls
  • Sheraton On The Falls Hotel Niagara Falls
  • Sheraton Falls Hotel Niagara Falls
  • Sheraton Falls Hotel
  • Sheraton Falls Niagara Falls
  • Sheraton On The Falls Hotel Niagara
  • Sheraton On The Falls

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • The total price shown includes a resort fee.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.