Skip to main content
Beginning of main content
 Niagara Falls •1 Room
 Niagara Falls • 1 Room
Book online or call 1-855-214-3079 Phone Number

Sheraton On The Falls Hotel

4-star property
5875 Falls Ave, Niagara Falls, ON 1-855-201-7819

Enter dates to see availability

4.3 out of 5
Very good!
See all 47 Travelocity Reviews

"First time staying at any Sheraton hotel. Was disappointed due to the fact we paid extra for what I thought was a modernly renovated 22nd floor premiu ... " More

By a verified traveler on Sun 28 Jun 2020

Points Of Interest

View all on Map

Select your room to view prices

Room, 2 Queen Beds, Non Smoking, View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$74* Per night/room Aug 9 - Aug 10

Room, 2 Queen Beds, Non Smoking (Falls View)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed, Non Smoking (Falls View, High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Non Smoking (Falls View, High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking, Park View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking (American Falls View)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hotel Description

Family-friendly 4-star hotel near Crystal Caves

City center retreat

Your stay at this hotel will put you steps from Oakes Garden Theatre and a 5-minute walk from Casino Niagara. Crystal Caves and Fallsview Indoor Waterpark are also within half a mile (1 km).

Casino, outdoor pool

This romantic hotel features a casino, a full-service spa, and a water park. Bring the family and enjoy the mini golf, children's pool, and waterslide. Enjoy a meal in one of the 3 restaurants and freebies like WiFi in public areas and a casino shuttle.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 669 guestrooms also offer WiFi and TVs with cable channels. Other amenities include room service, premium bedding, and free bottled water.

Sheraton On The Falls Hotel ratings based on 47 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton On The Falls Hotel

Everyone (23) Couples (9) Family (15)
4 out of 5

Posted by on Mar 2, 2020

Was this review helpful to you?
Comment from Hotel Management

Apr 25, 2020 by Guest Experience Manager

Dear Guest, thank you for staying with us and for your gracious rating. On behalf of all of us at Sheraton on the Falls Hotel, we would like to invite you for another outstanding visit. Zach, Guest Experience Manager

5 out of 5

Posted by on Feb 25, 2020

Was this review helpful to you?
4 out of 5

Posted by on Feb 22, 2020

Was this review helpful to you?
4 out of 5
I would definitely recommend the rooms with the Falls view! Excellent!

Posted by on Jan 7, 2020

Was this review helpful to you?
5 out of 5

Posted by on Dec 11, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 12, 2019 by FD

Thank you so much for taking the time to leave your feedback! We are happy to see you enjoyed your time here at our Sheraton property and do hope to see you another time!

5 out of 5

Posted by on Dec 8, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 12, 2019 by FD

Thank you so much for taking the time to leave your feedback! We are happy to see you enjoyed your time here at our Sheraton property and do hope to see you another time!

4 out of 5
Great staff and room. Being an elderly person there was too much walking.

Posted by on Oct 16, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 7, 2019 by FD

Thank you for taking the time to leave your feedback! We are happy to hear that you enjoyed your stay here at our property. We hope to see you another time!

1 out of 5
Nice big hotel the lobby offered a lot of things to do

Posted by on Oct 15, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 7, 2019 by FD

Thank you for taking the time to leave your feedback! We are happy to hear that you enjoyed your stay here at our property! We hope to see you another time!

5 out of 5
We loved the view from our room. Room was spacious and clean. Convenient to Clifton Hills, Niagara Falls, Horacio Hornblower., Queen Victoria Park. We did not use our car for the 2 days we stayed. We walked everywhere. Staff at the Sheraton were amazing

Posted by on Oct 10, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 7, 2019 by FD

Thank you so much for taking the time to leave your feedback! We are happy to hear you enjoyed your stay here at our property. We will be sure to pass this message along to our staff, as they are always happy to learn they have helped make our guests stay the best it can be! We hope to see you another time!

5 out of 5
I liked getting around indoors thru the arcade without going outside.

Posted by on Oct 6, 2019

Was this review helpful to you?

About the Sheraton On The Falls Hotel

Location 5875 Falls Ave, Niagara Falls, ON L2G3K7

Property Features

Sheraton On The Falls Hotel offers its guests a full-service spa, a water park (surcharge), and a waterslide. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. There are 18 meeting rooms available. A casino, an outdoor pool, and an indoor pool are also featured at the family-friendly Sheraton On The Falls Hotel. For a fee, parking is available. This 4-star Niagara Falls hotel is smoke free.

  • 669 guestrooms or units
  • 22 levels
  • 3 dining venues
  • Casino
  • Nightclub
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Buffalo Niagara Intl. Airport (BUF) (43.7 km / 27.1 mi)
  • Train station: Niagara Falls Station (2.9 km / 1.8 mi)
  • Property shuttles: Free casino shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton On The Falls Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Niagara Falls hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.

Breakfast Buffet on 13 - This buffet restaurant serves breakfast and lunch. Open daily.

Niagara Vines Lobby Wineb - This wine bar serves dinner only. Open daily.

Starbucks - This coffee shop serves breakfast and lunch. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Miniature golf on site
  • Golfing nearby
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Horse riding/rental on site

Spa Services

Christienne Fallsview Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per stay.

Pet Policy

  • Pets and service animals are not allowed at Sheraton On The Falls Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property

Guests are provided with hand sanitizer

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 27.95 for adults and CAD 14.00 for children (approximately)
  • Fee for in-room wireless Internet: CAD 15.95 per day (rates may vary)
  • Self parking fee: CAD 35 per night (in/out privileges)
  • Valet parking fee: CAD 55 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Falls Sheraton
  • Sheraton Falls
  • Sheraton Hotel Falls
  • Niagara Falls Sheraton
  • Sheraton Hotel Niagara Falls
  • Sheraton Niagara Falls
  • Sheraton On The Falls Hotel Niagara Falls
  • Sheraton Falls Hotel Niagara Falls
  • Sheraton Falls Hotel
  • Sheraton Falls Niagara Falls
  • Sheraton On The Falls Hotel Niagara
  • Sheraton On The Falls
  • Sheraton On The Falls
  • Sheraton On The Falls Hotel Hotel
  • Sheraton On The Falls Hotel Niagara Falls
  • Sheraton On The Falls Hotel Hotel Niagara Falls

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
url importing http://www.travelocity.com/Niagara-Falls-Hotels-Sheraton-On-The-Falls-Hotel.h194534-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Niagara-Falls-Hotels-Sheraton-On-The-Falls-Hotel.h194534-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Niagara-Falls-Hotels-Sheraton-On-The-Falls-Hotel.h194534-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.