Enter dates to see availability

"Location was great. Nice view of the falls and the hill, which is full of shops, restaurants, and lots of entertainment. Although the beds weren't tha ... " More

By a verified traveler on Tue 21 Aug 2018

Hotel Description

Family-friendly 4-star hotel near Great Canadian Midway

City center retreat

Steps from the hotel, you'll find Oakes Garden Theatre and Great Canadian Midway. Casino Niagara and Rainbow Tower are also within half a mile (1 km).

Casino, outdoor pool

This romantic hotel features a casino, a full-service spa, and a water park. There's fun for all ages with mini golf and an arcade/game room, and families will appreciate the convenience store. Enjoy a meal in one of the 3 restaurants and perks like free WiFi.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 669 guestrooms also offer WiFi and TVs with cable channels. Other amenities include room service, premium bedding, and free bottled water.

Room, 2 Queen Beds, No View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$119 per night

Room, 2 Queen Beds, View (Fallsview)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed, View (Superior Fallsview)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, View (Superior Fallsview)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, View (American Fallsview)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Sheraton On The Falls Hotel ratings based on 114 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton On The Falls Hotel

Everyone (37) Couples (1) Family (2)
4 out of 5
$42 to park was a bit much. The view was great. Right at the foot of Clifton hill.

Posted by on Apr 19, 2019

Was this review helpful to you?
5 out of 5

Posted by on Apr 13, 2019

Was this review helpful to you?
3 out of 5
Property was nice enough. Location was good, room was spectacular, but I paid extra for the view so I expected nothing less than spectacular. Disappointments: Could not use the pool because they decided to clean it at about 4pm and said they hoped it would be ready by morning. We were only there one night, wanted to swim and check in was at 4pm. Needless to say we did not get to use the pool. Was told to use pool next door (with that hotel's customers). Parking was ridiculously priced. If I am paying $$$ for a hotel with a $$ resort fee, why the heck should we have to pay another $35 to park ourselves? Casino attached was old and dingy. Hard for handicapped customers since escalator was done and only way to use elevator was by being escorted by a disgruntled security officer. All in all, would not stay again unless got a REALLY good deal.

Posted by on Feb 26, 2019

Was this review helpful to you?
5 out of 5
Proximity to everything was great. Parking was a bit annoying.

Posted by , from New York on Feb 12, 2019

Was this review helpful to you?
4 out of 5
there was no nightlight in bathroom and no vent or fan. the view was great!!

Posted by , from vineyard haven ma on Nov 14, 2018

Was this review helpful to you?
5 out of 5
Amazing view of all three falls! We were also happy that brewery, casino, hard rock and the parking garage were all connected.

Posted by on Oct 23, 2018

Was this review helpful to you?
3 out of 5
Location was great. Nice view of the falls and the hill, which is full of shops, restaurants, and lots of entertainment. Although the beds weren't that comfortable and the tv was always losing signals, I would still recommend the hotel simply because of its location. It was more than I wanted to spend for a room but its in a prime area.

Posted by on Aug 21, 2018

Was this review helpful to you?
5 out of 5

Beautiful room and spectacular view.

Everyone from your parking attendants , front desk host and the maids on our floor were extremely helpful and kind.. we would definitely return again real soon. Thank you for all you do.

Posted by , from oxnard california on Jun 6, 2018

Was this review helpful to you?
3 out of 5

Not amazing but nice

Pros: The main benefit is everything is located right by the hotel so you don't need to mess with taxis or worry about taking your vehicle everywhere.
Cons: As a smoker I was disappointed that the balcony is more like an open window that you can hang off - I booked this to smoke outside - not gonna happen.
Location: Casino, Hard Rock, Ripley's, Mini Gold, Wax Museums, Falls, ZIpline, Garden, Bird Museum, Hersey's and lots of restaurant choices.
Hotel staff and valet services are very friendly. It's located downtown within walking distance of the falls and most of the main local attractions. If you get a falls view you'll also get to see fireworks at 10pm every night too which was a nice bonus. We stayed in one of the suites on floor 21 with a great view of the falls - Looks amazing at night all lite up. Room was sort of underwhelming as a full suite, here are some cons: 1.) Not a real balcony unless you book on floor 22 2.) Hot tub useless for two people unless you're 5' tall 3.) Outdoor pool not heated, indoor pool is quite small if you want to take a dip 4.) Elevator system is cumbersome - only certain elevators go past floor 14. For a higher end hotel I'd expect all elevators to work up to the higher level floors with key'd access. I would stay here again but wouldn't spend money on a premium room unless your sole purpose was to get a better view. Other than that I can't see what the premium offers you.

Posted by on May 29, 2018

Was this review helpful to you?
4 out of 5

Nice hotel with a great view of the American Falls

Pros: Location, fake fireplace would be good in cool months- and view from the window- outdoor pool. Also I feel very safe traveling in Niagara.
Cons: The furniture was backwards for a view. To see falls you had to stand- because the couch was located where you couldnt see the view.
Location: Very close to Clifton Falls and with night-time things to do. We enjoyed walking down tot he falls and it was very do-able from this location
Please with most everything. The parking fee is outrageous but other than that all was well. I would make sure NOT to use valet and find a place to park the car. I also suggest seeking out the bus pass right away and that way you can leave your car where-ever you park it.

Posted by , from Cincinnati, Ohio on Sep 29, 2017

Was this review helpful to you?

About the Sheraton On The Falls Hotel

Location 5875 Falls Ave, Niagara Falls, ON L2G3K7

Property Features

Sheraton On The Falls Hotel offers its guests a full-service spa, a water park (surcharge), and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. There are 18 meeting rooms available. A casino, an outdoor pool, and a nightclub are also featured at the family-friendly Sheraton On The Falls Hotel. Parking is available for a fee. This 4-star Niagara Falls hotel is smoke free.

  • 669 guestrooms or units
  • 22 levels
  • 3 dining venues
  • Casino
  • Nightclub
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (43.7 km / 27.1 mi)
  • Train station: Niagara Falls Station (2.9 km / 1.8 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton On The Falls Hotel offers 669 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Niagara Falls hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.

Breakfast Buffet on 13 - This buffet restaurant serves breakfast and lunch. Open daily.

Niagara Vines Lobby Wineb - This wine bar serves dinner only. Open daily.

Starbucks - This coffee shop serves breakfast and lunch. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Miniature golf on site
  • Golfing nearby
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Horse riding/rental on site

Spa Services

Christienne Fallsview Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per stay.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

 

The charges below are included in your overall room price:

  • Resort fee

The resort fee includes:

  • Internet access

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 27.95 for adults and CAD 14.00 for children (approximately)
  • Fee for in-room wireless Internet: CAD 15.95 per day (rates may vary)
  • Self parking fee: CAD 35 per night (in/out privileges)
  • Valet parking fee: CAD 55 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Falls Sheraton
  • Sheraton Falls
  • Sheraton Hotel Falls
  • Niagara Falls Sheraton
  • Sheraton Hotel Niagara Falls
  • Sheraton Niagara Falls
  • Sheraton On The Falls Hotel Niagara Falls
  • Sheraton Falls Hotel Niagara Falls
  • Sheraton Falls Hotel
  • Sheraton Falls Niagara Falls
  • Sheraton On The Falls Hotel Niagara
  • Sheraton On The Falls

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • The total price shown includes a resort fee.