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4.3 out of 5

"Love the area. Hotel was unique.. Beds were comfortable Room was large. I get most hotels had lack of income last year. But this one needs a little ... " More

By a verified traveler on Mon 04 Oct 2021

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Hotel Description

3.5-star spa hotel with free breakfast

Close to airport

At this Lewiston hotel, you'll be within half a mile (1 km) of Niagara River Gorge and 6 miles (10 km) of Niagara University. Lewiston-Queenston Bridge and Whirlpool State Park are also within 6 miles (10 km).

Full-service spa

A full-service spa is featured at this hotel, along with free self parking. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A lobby fireplace, a computer station, and luggage storage are also on offer.

Free WiFi, flat-screen TVs

The individually decorated guestrooms offer free WiFi and free international calls. Flat-screen TVs come with cable channels, and other amenities include sitting areas and coffee/tea makers.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$49* Per night/room Oct 30 - Oct 31

Riverview Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Whirlpool King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Riverview King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Niagara Crossing Hotel & Spa ratings based on 16 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Niagara Crossing Hotel & Spa

Everyone (9) Couples (3) Family (4)
3 out of 5
Love the area. Hotel was unique.. Beds were comfortable Room was large. I get most hotels had lack of income last year. But this one needs a little TLC Shower, Hall Carpet The hotel seemed thrown together. Staff Was friendly.

Posted by on Oct 4, 2021

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5 out of 5
Very nice hotel and clean.

Posted by on Jun 19, 2021

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Comment from Hotel Management

Jul 23, 2021 by The Niagara Crossing Management Team

Thank you for choosing Niagara Crossing Hotel and Spa and taking the time to give us your review. We are delighted to hear that you enjoyed your stay with us. It is our hope to welcome you back in the future.

5 out of 5
Love the style. It looks like a mansion full of rooms.

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 5, 2020 by The Niagara Crossing Management Team

Thank you for choosing Niagara Crossing Hotel and Spa and taking the time to give us your review. We are delighted to hear that you enjoyed your stay with us. It is our hope we are able to welcome you back in the future.

5 out of 5
The smoke alarm went off every time we showered in the mornings. It must be a recurring problem as the staff called and knew what was happening. Perhaps they could move that alarm. Perhaps they could add an exhaust fan in the bathroom. Perhaps even a note stating the problem and how to avoid/resolve it. Was a beautiful place and we'd go again, but they need to address this problem.

Posted by on Oct 25, 2019

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Comment from Hotel Management

Oct 27, 2019 by The Niagara Crossing Management Team

Thank you for choosing Niagara Crossing Hotel and Spa and taking the time to give us your review. Thank you for your feedback on the room that you stayed in. Maintenance has been notified so that we can ensure this does not happen again.We hope that overall you enjoyed your stay with us. It is our hope we are able to welcome you back in the future!

4 out of 5

Posted by on Aug 24, 2019

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Comment from Hotel Management

Aug 27, 2019 by The Niagara Crossing Management Team

Thank you for choosing Niagara Crossing Hotel and Spa and taking the time to give us your review. We are delighted to hear that you enjoyed your stay with us. It is our hope we are able to welcome you back in the future!

3 out of 5
Pros: spacious rooms, riverfront view. Cons: understaffed, poor breakfast with no warm foods (potatoes, eggs, meats). Major problem: no parking space, some first floor rooms built right on top of driveway lacking privacy, no cellular signal, poor wifi.

Posted by , from Pittsburgh, PA on Aug 22, 2019

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Comment from Hotel Management

Aug 23, 2019 by The Niagara Crossing Management Team

Thank you for choosing Niagara Crossing Hotel and Spa and taking the time to give us your review. We are delighted to hear that you enjoyed your stay with us and thank you for your personal feedback. We have considered a hot breakfast option for guests in the past and may consider it in the future. It is our hope we are able to welcome you back in the future!

5 out of 5
Great location for a relaxing break. Within walking distance of beautiful view, great local restaurants, and unique shops.

Posted by on Aug 22, 2019

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Comment from Hotel Management

Aug 23, 2019 by The Niagara Crossing Management Team

Thank you for choosing Niagara Crossing Hotel and Spa and taking the time to give us your review. We are delighted to hear that you enjoyed your stay with us. It is our hope we are able to welcome you back in the future!

4 out of 5
Terrific location for this vintage, well kept property.

Posted by on Aug 20, 2019

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Comment from Hotel Management

Aug 20, 2019 by The Niagara Crossing Management Team

Thank you for choosing Niagara Crossing Hotel and Spa and taking the time to give us your review. We are delighted to hear that you enjoyed your stay with us. It is our hope we are able to welcome you back in the future!

3 out of 5
No air conditioning. They only have stand up portable ac units which are terribly loud and do not cool down the room.

Posted by on Aug 17, 2019

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Comment from Hotel Management

Aug 18, 2019 by The Niagara Crossing Management Team

Thank you for choosing Niagara Crossing Hotel and Spa and taking the time to give us your review. The hotel was recently bought by new oweners and their goal is to repair and update the hotel. If you have any suggestions for the property's new owners we would love to hear your feedback. You can call the hotel at any time with any suggestions or improvements that you would like to see. We hope to see you again!

5 out of 5

Posted by on Aug 16, 2019

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Comment from Hotel Management

Aug 16, 2019 by The Niagara Crossing Management Team

Thank you for choosing Niagara Crossing Hotel and Spa and taking the time to give us your review. We are delighted to hear that you enjoyed your stay with us. It is our hope we are able to welcome you back in the future!

About the Niagara Crossing Hotel & Spa

Location 100 Center Street, Lewiston, NY 14092

Property Features

Niagara Crossing Hotel & Spa offers its guests a full-service spa. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. Event space at this hotel measures 5,950 square feet (0 square meters) and includes conference space. The business-friendly Niagara Crossing Hotel & Spa also features coffee/tea in a common area, a fireplace in the lobby, and an elevator. Self parking is free. This 3.5-star Lewiston hotel is smoke free.

  • 68 guestrooms or units
  • 4 levels
  • 5,950 sq ft of conference space
  • 0 sq m of conference space
  • Built in 2007
  • Continental breakfast (free)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Niagara Falls Station (8.9 km / 5.5 mi)
  • Parking: Free self parking

Room Amenities

Niagara Crossing Hotel & Spa offers 68 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually decorated accommodations have separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Lewiston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and international calls are complimentary (restrictions may apply). Housekeeping is offered daily and refrigerators can be requested.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Refrigerator available
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • International calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Niagara Crossing Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology.

The spa is open select days.

  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per stay.

Pet Policy

  • Pets: USD 25 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Refrigerator fee: USD 10.00 per stay
  • Rollaway bed fee: USD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Barton Hill Hotel Lewiston
  • Barton Hill Hotel
  • Barton Hill Lewiston
  • Barton Hill
  • The Barton Hill Hotel And Spa
  • The Barton Hill Hotel Lewiston
  • Niagara Crossing Hotel Lewiston
  • Niagara Crossing Hotel
  • Niagara Crossing Lewiston
  • Niagara Crossing & Lewiston
  • Niagara Crossing Hotel & Spa Hotel
  • Niagara Crossing Hotel & Spa Lewiston
  • Niagara Crossing Hotel & Spa Hotel Lewiston

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.