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"The hot breakfast was not available due to COVID. I stayed 5 nights and the room was not serviced at all during that time. I would have liked the tras ... " More

By a verified traveler on Wed 22 Sep 2021

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Hotel Description

Hotel near Fashion Outlets of Niagara Falls in Niagara Falls

In Niagara Falls

You'll be within 2 miles (3 km) of Fashion Outlets of Niagara Falls and 6 miles (10 km) of Seneca Niagara Resort & Casino with a stay here. Niagara Falls State Park and Aquarium of Niagara are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. There's no skimping on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. A 24-hour business center, luggage storage, and laundry facilities are also on offer.

Free WiFi, LCD TVs

In addition to LCD TVs with cable channels, the 88 guestrooms offer free WiFi and coffee/tea makers. Other amenities include free local calls, hair dryers, and safes.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$70* Per night/room Dec 9 - Dec 10

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 3 Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Summit Inn ratings based on 20 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Summit Inn

Everyone (12) Couples (3) Family (5)
3 out of 5
Staff was friendly

Posted by on Oct 14, 2021

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3 out of 5
The hot breakfast was not available due to COVID. I stayed 5 nights and the room was not serviced at all during that time. I would have liked the trash cans emptied and towels replaced. The in-room refrigerator was good. Comfortable beds. The hotel is very clean; front desk staff was friendly and helpful.

Posted by on Sep 22, 2021

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1 out of 5
Nothing.

Posted by on Aug 17, 2021

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1 out of 5
They were not accommodating and not that friendly. The breakfast was a joke.

Posted by on Aug 7, 2021

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4 out of 5

Posted by on Jul 12, 2021

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5 out of 5
There are no jacuzzi rooms available. The pool is child friendly at a little over 4 ft deep. There's a small arcade area outside the swimming pool. This location is not near the Casino or the American Falls, is

Posted by on Jul 26, 2020

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5 out of 5

Posted by on Oct 15, 2019

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5 out of 5

Posted by on Oct 1, 2019

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5 out of 5

Posted by on Sep 16, 2019

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5 out of 5
Overall, a nice place to stay. Our room was nicely appointed and very clean. The pool area was very nice. The breakfast provided was more than adequate. Hotel staff was friendly and courteous. I'll be recommending this hotel to others.

Posted by on Sep 2, 2019

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Summit Inn offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at Best Western Summit Inn. Free self parking is available. This Niagara Falls hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Game room or arcade
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Niagara Falls Station (8.6 km / 5.3 mi)
  • Parking: Free self parking

Room Amenities

Best Western Summit Inn offers 88 accommodations with safes and coffee/tea makers. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Niagara Falls hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Hotel Names

  • Best Western Summit
  • Best Western Summit Inn
  • Best Western Summit Inn Niagara Falls
  • Best Western Summit Niagara Falls
  • Summit Inn Best Western
  • Best Western Summit Inn Hotel
  • Best Western Summit Hotel Niagara Falls
  • Best Western Summit Inn Niagara Falls
  • Best Western Summit Inn Hotel Niagara Falls

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.