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Embassy Newcastle, Sure Hotel Collection by Best Western

2.5 star property
Hotel near Quayside in Gateshead

Choose dates to view prices

Photo gallery for Embassy Newcastle, Sure Hotel Collection by Best Western

Exterior
Deluxe Room, 2 Twin Beds, Non Smoking | Desk, free WiFi, bed sheets, wheelchair access
Reception
Desk, free WiFi, bed sheets, wheelchair access
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

View in a map
Lobley Hill Road, Gateshead, England, NE11 9NA
  • Place, Utilita Arena Newcastle
    ‪4 min drive‬
  • Place, St. James' Park
    ‪6 min drive‬
  • Place, Quayside
    ‪6 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Desk, free WiFi, bed sheets, wheelchair access

Standard Room, 1 Double Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Desk, free WiFi, bed sheets, wheelchair access

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | Desk, free WiFi, bed sheets, wheelchair access

Deluxe Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(9 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Deluxe Room, 2 Twin Beds, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Exterior

Maldron Hotel Newcastle

Newcastle City Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,014 reviews
$74 nightly
The price is $89
Dec 14 - Dec 15
Total with taxes and fees
Maldron Hotel Newcastle

About the neighborhood

Gateshead

City center stay.Your stay at this Team Valley hotel places you within 3 miles (5 km) of Saltwell Park and Life Science Centre. High Level Bridge and Newcastle-upon-Tyne Discovery Museum are also within 3 miles (5 km).

What's nearby

  • Utilita Arena Newcastle - 4 min drive - 2.7 miles
  • The Glasshouse - 6 min drive - 3.0 miles
  • St. James' Park - 6 min drive - 3.5 miles
  • Newcastle-upon-Tyne Theatre Royal - 6 min drive - 3.3 miles
  • Quayside - 6 min drive - 3.2 miles

Getting around

  • Dunston Station - 3 min drive
  • St James Station - 5 min drive
  • Newcastle Intl. Airport (NCL) - 16 min drive

Restaurants

  • ‪Saltwell Towers - ‬4 min drive
  • ‪The Highwayman - ‬3 min drive
  • ‪Chow Chow - ‬3 min drive
  • ‪Papa Johns Pizza - ‬16 min walk
  • ‪Valley Farm - ‬7 min walk

About this property

Embassy Newcastle, Sure Hotel Collection by Best Western

Hotel near Quayside in Gateshead
As a guest of Embassy Newcastle, Sure Hotel Collection by Best Western, you'll find a vending machine, concierge services, and laundry facilities. WiFi is free in public spaces. Free self parking is available.

This Gateshead hotel is smoke free.

  • 42 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • No smoking on site
Embassy Newcastle, Sure Hotel Collection by Best Western offers 42 accommodations with hair dryers and complimentary toiletries. Cable television is provided.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Similar properties

Reception
The Reston Hotel Part of AG Collection
  • Free WiFi
  • Breakfast available
  • Parking available
  • Housekeeping
4.1 out of 5, Very Good, 30 reviews
$52 nightly
The price is $63
Nov 18 - Nov 19
Total with taxes and fees
The Reston Hotel Part of AG Collection

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle

More

  • Desk
  • Fan
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and mobile payments. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Premier Inn Newcastle South Hotel Gateshead
Premier Inn Newcastle South Hotel
Premier Inn Newcastle South Gateshead
Premier Inn Newcastle South Hotel Newcastle Upon Tyne
Premier Inn Newcastle South
Embassy Newcastle, Sure Hotel Collection by Best Western Hotel

Frequently asked questions

How close is Embassy Newcastle, Sure Hotel Collection by Best Western to the airport?

Embassy Newcastle, Sure Hotel Collection by Best Western is 9.9 mi (16-min drive) away from the Newcastle Intl. Airport (NCL) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Newcastle, Sure Hotel Collection by Best Western?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at Embassy Newcastle, Sure Hotel Collection by Best Western on Nov 16, 2025 start from $58.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Newcastle, Sure Hotel Collection by Best Western have an airport shuttle?

Airport shuttle services are not available at Embassy Newcastle, Sure Hotel Collection by Best Western.

How close is Embassy Newcastle, Sure Hotel Collection by Best Western to the beach?

This hotel is 11.9 mi (18-min drive) from Longsands Beach and 13.2 mi (31-min drive) from Whitley Sands. Don't forget your sunscreen!

Does Embassy Newcastle, Sure Hotel Collection by Best Western offer free breakfast?

Embassy Newcastle, Sure Hotel Collection by Best Western does not offer free breakfast.

Is there a casino at Embassy Newcastle, Sure Hotel Collection by Best Western?

No, there is no casino at this hotel, but Genting Casino Newcastle (5-min drive) is nearby.

What time is check-in at Embassy Newcastle, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Embassy Newcastle, Sure Hotel Collection by Best Western?

This hotel offers free self parking.

Does Embassy Newcastle, Sure Hotel Collection by Best Western have a pool?

Embassy Newcastle, Sure Hotel Collection by Best Western does not have a pool.

Does Embassy Newcastle, Sure Hotel Collection by Best Western have a spa?

There are no spa services available at this hotel.

How close is Embassy Newcastle, Sure Hotel Collection by Best Western to downtown Gateshead?

Embassy Newcastle, Sure Hotel Collection by Best Western is 1.3 mi away from Gateshead.

Reviews

Embassy Newcastle, Sure Hotel Collection by Best Western Reviews

8.0

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 15 out of 46 reviews
Rating 8 - Good. 19 out of 46 reviews
Rating 6 - Okay. 8 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 1 out of 46 reviews

Reviews

8/10 Good

Lewis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff great
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveler

tried to charge £10 for 30 minute early check in which is ridiculous other than that it wasn’t too bad probably won’t stay again though
Stayed 1 night in Aug 2025

8/10 Good

david, Newark-on-Trent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could hear steps in room above. Loud sounds along corridor but it did seettle down
Stayed 1 night in Aug 2025

4/10 Poor

Inosh De, Slough

Disliked: Cleanliness, staff & service, property conditions & facilities
Lets say I wouldn't stay there again.
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Stayed 2 nights in Jul 2025

8/10 Good

Daria

Stayed 4 nights in Jul 2025

10/10 Excellent

Pragati Kumar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is an excellent, value for money budget hotel. Most facilities are at par with what you would expect from a budget hotel but most outstanding feature is its very helpful staff. Adam is a star. He went above and beyond with anything we needed help with. All other staff we interacted with - Sumit, Helen, Caroline - were all very kind and helpful. Kudos to the management for hiring such awesome people. The next door pub waggon team is also an asset, good food at reasonable prices. Convenient location, felt safe, plenty of parking - couldn’t ask for more.
Stayed 2 nights in Jul 2025

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Not the best experience

Greeted with massive pile of mattresses in the car park (not the best welcoming view - apparently awaiting council collection). Couldn't access the building to get to reception (have to be buzzed in). Looks like an old Premier Inn that's been run down and a few new signs up. Room was nice and big but run down. Poor state of furniture.
Stayed 1 night in Jul 2025

6/10 Okay

Sharon

Stayed 1 night in Jul 2025

8/10 Good

michael

Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice surprise

Great to see a hotel refurbished, ideal location. Great staff.
Stayed 1 night in Jul 2025

2/10 Terrible

michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Disgusting
Stayed 2 nights in Oct 2021

8/10 Good

Lindsay

Stayed 1 night in Sep 2021

6/10 Okay

Johnny

Traveled with family
Liked: Cleanliness

Good

It was okay I think you need more electricity sockets in the room
Stayed 1 night in Sep 2021

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hassle free overnight stay

Just on an over night stay, arrived and got my room key at 15.15 had a freshen up and then back to the hotel by 10Pm. Good size double room all clean, tidy and just what i needed. tea and coffee facilities with the offer of more when i checked in. Comfy bed had a back room so no real noise. All in all a hassle free stay. Hotel is just off A1 on the edge of an industrial estate, pub next door and local food outlets near by. No food at hotel for me not a problem. if i was hungry or needed breakfast then perhaps not the place to stay.
Stayed 1 night in Sep 2021

4/10 Poor

Charles Edward

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It is the first time that I have ever stayed at a hotel that does not provide pillow cases. I slept on the actual pillows! It was supposed to be a luxury room: yes, a luxury room that provided only one coffee and one tea sachet each! I am given more at Travelodge!
Stayed 1 night in Sep 2021

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Ralph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Embassy Hotel Gateshead

Great value stay with hotel just off A1 with handy Greene King pub next door for evening meal. Bed very comfortable and with free parking all around ideal stop over on way home and close to shops and entertainment as well
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, perfect location.

Great stay, the staff were so helpful and accommodating. No restaurant actually at the hotel but there is a great pub attached.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Adequate

It was adequate. We were a little disappointed that tge twin room we requested was just a normal room with a double bed and the other bed was a converted couch that was slightly sloping. It was hot in the room too, with no way to cool it down. The staff were all super nice though!
Stayed 3 nights in Jul 2021

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice hotel. Comfortable and not too far frm newcastle city centre
Stayed 1 night in Jul 2021

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, room comfort

Great overnight stop

Really welcoming and friendly staff. Room had everything I needed, and was clean and bed was very comfortable. There was no food available (I stayed midweek but I understand there is a pub next door open for food at weekends). However there were a couple of great supermarkets nearby so it was easy to get some cold food to eat. Parking was easy, plentiful and free.
Stayed 1 night in Jul 2021

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021