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Hampton Inn & Suites Newark-Harrison-Riverwalk

2.5-star property
100 Passaic Ave, Harrison, NJ 1-855-201-7819
2.9 out of 5
See all 17 travelocity Reviews

"Great, one night stay. The wifi situation was a little tricky. Had to sign up with their rewards program to get free-wifi but had trouble getting the ... " More

By a verified traveler on Wed 09 Feb 2022

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Hotel Description

Hotel near Prudential Center in Harrison

Near the airport

You'll find Rutgers University Newark and New Jersey Performing Arts Center within a 15-minute walk of this Harrison hotel. Prudential Center and Red Bull Arena are also within 2 miles (3 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast and free WiFi. Traveling for business? Take advantage of the 24-hour business center, express check-in, and conference space. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Two Queen Beds Accessible with Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$153* Per night/room Apr 10 - Apr 11

King Study Sofabed

Bed Count 1 King Bed Maximum Occupancy 3 Max

One King Bed Accessible With Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

One king studio suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

One King Bed Roll In Shower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Study)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hampton Inn & Suites Newark-Harrison-Riverwalk ratings based on 17 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Hampton Inn & Suites Newark-Harrison-Riverwalk

Everyone (9) Couples (2) Family (3)
1 out of 5

Posted by on Dec 30, 2022

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Comment from Hotel Management

Mar 24, 2023 by General Manager

Dear Charnell, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Best Regards,Cassandra WashingtonGeneral Manager

1 out of 5

Posted by on Nov 26, 2022

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4 out of 5

Posted by on Oct 24, 2022

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1 out of 5
The property was dirty. Bathroom dirty. Tv did not work.very dangerous neighborhood.

Posted by on Oct 23, 2022

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Comment from Hotel Management

Oct 24, 2022 by General Manager

Dear Antonio, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. Also, we are sorry for the disappointment you had with our location. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon.Best Regards,General Manager

4 out of 5
Great, one night stay. The wifi situation was a little tricky. Had to sign up with their rewards program to get free-wifi but had trouble getting the registration through. Otherwise everything else was great. Clean place, helpful staff, quick ride from Newark Penn and Prudential Center.

Posted by on Feb 9, 2022

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5 out of 5
Had friendly staff, the breakfast was awesome. The bed felt great, we were on a 5th floor and so we had a good view. The room we originally given had a broken refrigerator and the staff switched us to another room. We did have 2 small roaches that we smacked, but we had a great time. Will be there next week if God permits.

Posted by on Feb 9, 2022

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5 out of 5

Posted by on Feb 8, 2022

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1 out of 5
Very, very dirty hotel, I hated it, dirty bathroom, filthy bedroom carpet, even filthy hallway carpet, you know when you arrive! even the elevator is dirty! the breakfast??? horrible! I give 0 stars to this hotel, I don't recommend it to anyone

Posted by on Nov 13, 2021

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1 out of 5
Stay away! Free breakfast was joke! The fridge, microwave, window blinds did not work! The carpet smelled like pee! The bathroom tiles were so sticky! The chair was disgustingly filthy! I understand being short staffed bcuz of COVID but when we called the front desk AGAIN n AGAIN about the disgusting room, we were rushed off the phone and were told we already told you someone was coming. Ridiculous!!!!!! Max the handyman was great! He did what he could to help with all the issues in the grimy room. Everything else was awful! We were there for a family funeral but thanks for making an already tough weekend even worse.

Posted by on Aug 30, 2021

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Comment from Hotel Management

Sep 22, 2021 by Justine - Front Office

Please accept my apology for any inconvenience we may have caused you during your stay with us. We certainly did not deliver the service and quality you would expect from the Hampton Inn & Suites Harrison and were not pleased with the service we have provided. I expect all guest service agents to follow up with each guest to ensure our valued guests are satisfied with their accommodation. We are working on getting on a better way to communicate with our guests from the staff. I would like to use your situation as a training tool for our entire staff. I would like to thank you for bringing this situation to my knowledge. Our mission is to "Impress the Guest" and in your case, we failed to do that. I will use this as a training opportunity with the rest of our staff to improve our service and learn from our mistakes. We want to offer the best service possible, and responses, from our guests, help us to accomplish that. Thanks again for your understanding. I hope you will give us another opportunity to demonstrate the quality and service we are capable of providing.. Once again please accept my sincere apologies for my entire staff.

5 out of 5

Posted by on Aug 7, 2021

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About the Hampton Inn & Suites Newark-Harrison-Riverwalk

Location 100 Passaic Ave, Harrison, NJ 07029

Property Features

Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hampton Inn & Suites Newark-Harrison-Riverwalk. Parking is available for a fee. This Harrison hotel is smoke free.

  • 165 guestrooms or units
  • 6 levels
  • Built in 2004
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Newark Broad St Station (1.1 km / 0.7 mi)
  • Metro station: Atlantic Street Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hampton Inn & Suites Newark-Harrison-Riverwalk offers 165 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Smart televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Harrison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

Onsite parties or group events are strictly prohibited

Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Events/parties not allowed
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.99 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Hotel Newark-Harrison-Riverwalk
  • Hampton Inn Newark-Harrison-Riverwalk
  • Hampton Inn Newark-Harrison-Riverwalk Hotel
  • Hampton Inn Newark-Harrison-Riverwalk Hotel Harrison
  • Harrison Hampton Inn
  • Hampton Inn Harrison
  • Hampton Inn & Suites Newark-Harrison-Riverwalk Hotel
  • Hampton Inn & Suites Newark-Harrison-Riverwalk Harrison
  • Hampton Inn & Suites Newark-Harrison-Riverwalk Hotel Harrison

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.