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4.0 out of 5

"The commode in the bathroom was so low to the ground it was hard to get up because of our age. " More

By a verified traveler on Sun 17 Jan 2021

Hotel Description

3.5-star eco-friendly hotel near Pontchartrain Center

Near the airport

A stay at this Kenner - Louis Armstrong International Airport hotel places you within 3 miles (5 km) of Pontchartrain Center and 6 miles (10 km) of Treasure Chest Casino. Lakeside Shopping Center is within 9 miles (15 km) and Xavier University of New Orleans is within 12 miles (20 km).

Free airport shuttle

This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. A bar/lounge, a 24-hour front desk, and a coffee shop are also provided.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 100 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with cable channels. Other amenities include pillowtop beds, room service, and premium bedding.

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Rollin Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking (Workdesk, Ergonomic Chair)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Business Room, 1 Queen Bed, Non Smoking (Breakfast)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed, Non Smoking (WiFi)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Radisson Hotel New Orleans Airport ratings based on 24 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Radisson Hotel New Orleans Airport

Everyone (16) Couples (3) Family (4)
5 out of 5
The commode in the bathroom was so low to the ground it was hard to get up because of our age.

Posted by , from Madisonville, Louisiana on Jan 17, 2021

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3 out of 5
The a/c unit couldn’t be adjusted and it was freezing

Posted by on Mar 9, 2020

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5 out of 5

Posted by on Feb 15, 2020

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5 out of 5

Posted by on Jan 12, 2020

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4 out of 5

Posted by on Jan 11, 2020

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3 out of 5
Very loud airplane noise early in the morning, ice machines didn't work.

Posted by on Dec 7, 2019

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Comment from Hotel Management

Dec 12, 2019 by Guestrelations

Dear Peggy, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. (PERSONALIZE TO THE GUEST). We hope for another opportunity to exceed your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.

5 out of 5

Posted by on Dec 5, 2019

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5 out of 5
Quick and easy check in and check out. Great location if flying out of NOLA. A+

Posted by on Nov 25, 2019

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3 out of 5
Basic hotel by an airport. Very appealing externally. The interior is okay. Clean, but not amazing. The staff was not very helpful and they want to nickel and dime you for the most basic of things (a cup of coffee in the morning). They definitely meet their obligations by what they have advertised, but do not go above and beyond.

Posted by on Oct 13, 2019

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3 out of 5
I didn't like minimal parking. Filthy pool. When I asked why hasn't it been cleaned in three days ( which was the weekend) I was told it would be cleaned tomorrow (Monday). I asked for cups in the work out room for two days ( never got any). First night we had to ask for linings for the sofa bed.

Posted by on Jul 2, 2019

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About the Radisson Hotel New Orleans Airport

Location 1501 Veterans Memorial Blvd, Kenner, LA 70062

Property Features

Radisson Hotel New Orleans Airport offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Event space at this hotel measures 1100 square feet (102 square meters). Tour/ticket assistance, multilingual staff, and a garden are also featured at the eco-friendly Radisson Hotel New Orleans Airport. A roundtrip airport shuttle is free (available 24 hours). This 3.5-star Kenner hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 6 levels
  • 1100 sq ft of conference space
  • 102 sq m of conference space
  • Built in 2001
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge)

Transport

  • Airport: Louis Armstrong New Orleans Intl. Airport (MSY) (4.3 km / 2.7 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Extended parking available for a surcharge

Room Amenities

Radisson Hotel New Orleans Airport offers 100 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Kenner hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.

4Corners Bistro - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • UnionPay
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 14.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson New Orleans Airport
  • Country Inn Carlson New Orleans Airport
  • Radisson Hotel New Orleans Airport Kenner
  • Radisson Hotel New Orleans Airport
  • Radisson New Orleans Airport Kenner
  • Radisson New Orleans Airport
  • Country Inn And Suites New Orleans Airport Hotel Kenner
  • Country Inn Kenner
  • Kenner Country Inn
  • Radisson New Orleans Kenner
  • Radisson Hotel New Orleans Airport Hotel
  • Radisson Hotel New Orleans Airport Kenner
  • Radisson Hotel New Orleans Airport Hotel Kenner

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.