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Crowne Plaza New Orleans French Qtr - Astor by IHG

4.0 star property
4-star hotel near Bourbon Street

Choose dates to view prices

Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Lobby sitting area
Point of interest
Restaurant
Ballroom
Check-in/check-out kiosk

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Place, Canal Street
    ‪1 min walk‬
  • Place, Bourbon Street
    ‪1 min walk‬
  • Place, Caesars New Orleans Casino
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

  • 400 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Alexa Tower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Alexa Tower)

7.8 out of 10
Good
(107 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Tower (Alexa Tower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Tower (Alexa Tower)

7.8 out of 10
Good
(83 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (High Floor)

7.2 out of 10
Good
(37 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible Bathtub (Mobility)

7.2 out of 10
Good
(15 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Hearing Accessible

8.0 out of 10
Very good
(14 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible (Communications)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Hearing Accessible (Communications)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Room amenity

Junior Suite, 1 King Bed

  • City view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (New Orleans View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (New Orleans View)

7.0 out of 10
Good
(27 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

7.8 out of 10
Good
(15 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(5 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Tower (Canal Street View, Alexa Tower)

Standard Room, 1 King Bed, Tower (Canal Street View, Alexa Tower) | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Tower (Canal Street View, Alexa Tower)

7.2 out of 10
Good
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower)

Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower) | View from room

Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower)

8.6 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Windowless)

Suite, 1 King Bed (Windowless) | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed (Windowless)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Alexa Tower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Hearing Accessible (Alexa Tower)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Tower (Alexa Tower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible, Tower (Alexa Tower)

8.0 out of 10
Very good
(2 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible (Alexa Tower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Hearing Accessible (Alexa Tower)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible, Tower (Alexa Tower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Mobility Accessible, Tower (Alexa Tower)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Alexa Suite)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom (Alexa Suite)

  • 450 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.2 out of 10
Very good
(98 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

8.0 out of 10
Very good
(44 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(156 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

New Orleans

French Quarter stay.A stay at this French Quarter hotel places you steps from Canal Street and within a 5-minute walk of Bourbon Street. Caesars New Orleans Casino and Jackson Square are also within half a mile (1 km).

What's nearby

  • Canal Street - 1 min walk - 0.1 miles
  • Bourbon Street - 1 min walk - 0.1 miles
  • Caesars New Orleans Casino - 10 min walk - 0.6 miles
  • Jackson Square - 11 min walk - 0.6 miles
  • Caesars Superdome - 13 min walk - 0.7 miles

Getting around

  • Canal at Bourbon Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪The Carousel Bar & Lounge - ‬2 min walk
  • ‪Blue Bayou Seafood Restaurant And Oyster Bar - ‬1 min walk
  • ‪Cafe Beignet, Canal St - ‬2 min walk
  • ‪Bourbon Street Drinkery - ‬2 min walk
  • ‪Zesty Creole - ‬1 min walk

About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

4-star hotel near Bourbon Street
Crowne Plaza New Orleans French Qtr - Astor by IHG offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 20 meeting rooms are available. Event space at this hotel measures 32000 square feet (2973 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza New Orleans French Qtr - Astor by IHG. For a fee, parking is available.

This 4-star New Orleans hotel is smoke free.

  • 693 guestrooms or units
  • 14 levels
  • 2 buildings
  • Meeting rooms
  • 32000 sq ft of conference space
  • 2973 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza New Orleans French Qtr - Astor by IHG offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

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Property amenities

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

This property does not permit coolers in guestrooms.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Frequently asked questions

How close is Crowne Plaza New Orleans French Qtr - Astor by IHG to the airport?

Crowne Plaza New Orleans French Qtr - Astor by IHG is 16.2 mi (28-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza New Orleans French Qtr - Astor by IHG?

As of May 10, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza New Orleans French Qtr - Astor by IHG on Jun 8, 2026 start from $130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza New Orleans French Qtr - Astor by IHG.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza New Orleans French Qtr - Astor by IHG, but cooked-to-order breakfast is offered for a fee of between USD 15 and 35 per person. It's available every day from 8:00 AM to 10:00 AM.

Is there a casino at Crowne Plaza New Orleans French Qtr - Astor by IHG?

No, there is no casino at this hotel, but Caesars New Orleans Casino (9-min walk) and Fair Grounds Race Course (6-min drive) are nearby.

What time is check-in at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Check-in begins at 4 PM. A fee applies for early check-in.

Is there free parking at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Free parking is not available at this hotel. Valet parking is available for USD 49 per day.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG have a pool?

Crowne Plaza New Orleans French Qtr - Astor by IHG features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza New Orleans French Qtr - Astor by IHG to downtown New Orleans?

Crowne Plaza New Orleans French Qtr - Astor by IHG is 0.2 mi away from New Orleans.

Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2473 out of 5784 reviews
Rating 8 - Good. 1257 out of 5784 reviews
Rating 6 - Okay. 881 out of 5784 reviews
Rating 4 - Poor. 531 out of 5784 reviews
Rating 2 - Terrible. 642 out of 5784 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

william

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Apr 2026

6/10 Okay

Kristen

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old building. Needed some updates and heavy cleaning. Central location but very loud at night. Breakfast was ok but not worth the price. Confusing building between the floors and 2 sets of elevators.
Stayed 4 nights in Apr 2026

10/10 Excellent

Joan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Great staff! Highly recommend it!
Stayed 1 night in Apr 2026

2/10 Terrible

Carol

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Dont let the name "Crown Plaza" or IHG property fool you. This was the bottom of the barrel for IHG properties. What was once a grand hotel is now run down and worn at every turn. The pool was unsafe to use - cloudy and dark - no one went in because it was gross. The ONE computer in the "business center" is out of order - has not worked for months according to one employee. And there were hundreds of teens checked in for a college fraternity party. Complete chaos with no security intervention. The carpets were stained - not a little, but alot - throughout the entire hotel. Of the ice machines that worked, they were worn, dirty and some had mold. Housekeeping couldn't make it to our room before 6-7 every night so we just told them to give us towels so we could get ready to go out for the evening. And the icing on the cake were the amounts of people smoking weed at the pool and in their rooms - smell traveled to the elevators. Do yourself a favor and stay somewhere else. You'll be glad you did. Yuck!!
Stayed 4 nights in Apr 2026

2/10 Terrible

Carol

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t let the name, the fancy façade or the fact that it’s an IHG property sway you to stay here. What was once a grand hotel has fallen into incredible disrepair and lack of quality amenities. This is a bottom of the barrel IHG property. We were greeted with the smell of weed in the elevators, stains on carpeting throughout the hallways, and in our room, mold in the shower, mold on the doors leading to the pool, Drapes were half hanging on the curtain rods, letting light in all night long. Ice machines were old and moldy. There must not be an age restriction to reserve rooms here as over 200+ fraternity and sorority kids stayed in the hotel partying in the hallways and causing chaos till 4–5 in the morning… often confrontational. the front desk didn’t not address. Housekeeping did not show until five or 6 o’clock at night, making it nearly impossible to get ready to go out for the evening to dinner. Did not sufficiently supply towels and toilet paper— had to request them all weekend long. The wonderful pool you see was cloudy and unusable our entire stay… And no one cares to look into it. No business center for guest use, and the one computer that they have set up in the lobby has been broke for months according to concierge and nobody at the desk nor the manager care to address it. Do yourself a favor and stay elsewhere.
Stayed 4 nights in Apr 2026

6/10 Okay

Nicole

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Old building. Didn’t clean rooms well. Needed towels and coffee pods daily and toilet paper as it was never replenished
Stayed 4 nights in Apr 2026

8/10 Good

JUNEIGHT, WEBSTER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2026

10/10 Excellent

emmakay

Stayed 4 nights in Mar 2026

10/10 Excellent

Marvel

Stayed 2 nights in Feb 2026

8/10 Good

Fernando

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
I was first given a room that was small a walls were damaged. I complained and was given a room to my satisfaction.
Stayed 3 nights in Nov 2025

4/10 Poor

DAVID, BROKEN ARROW

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Bathtub was cracked, no to holder, toilet cracked and scratches, curtains torn, no bedspreads or comforters. Very bad conditions. Great location though.
Stayed 4 nights in Feb 2026

6/10 Okay

Tywan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff upon check in was rude and dismissive of my question regarding the parking situation. The manager on call listened but still recommended a parking garage that was closed as well. The bathroom door wouldn't open or close without forcing it. And one day of my stay, my room door was left ajared by the house keeping staff upon my return.
Stayed 6 nights in Feb 2026

8/10 Good

Heather Rosewall, Ankeny

Traveled with group, Business traveler
Liked: Amenities, property conditions & facilities
Staff was friendly. I liked that they were checking for cards to get into the motel. You also need a key card to get to the room floor. Honestly my only complaint was the floor in our room was sticky. I had stuck my foot in something at the edge of the bed. That was gross. My rating is based on the fact it’s great location. I didn’t think the noise was to bad for being next to bourbon. Nothing my white noise didn’t cover. All the events were in walking distance. So we could run back and use our restroom. For a party scene I would say this was a good place to stay. I just took the one star because the rooms gross floor. The b da were also really comfortable.
Stayed 3 nights in Feb 2026

2/10 Terrible

Devin

Liked: Cleanliness
Disliked: Staff & service
They keep charging unexplained and large amounts of money to our card before we checked in and after we checked out adding up to over $2000
Stayed 3 nights in Feb 2026

10/10 Excellent

Chantelle

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were so warm and welcoming
Stayed 3 nights in Feb 2026

8/10 Good

Trina

Stayed 2 nights in Feb 2026

2/10 Terrible

Tracey

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We checked into the room, there was a can of alcoholic beverage left by someomeone and the commode was broken (the seat was extremely loose.) We were moved to another room, opened the window (only to finc a liquor cap was on the window pane.) Neither of these rooms were cleaned. The alarm went of twice causing us to be evacuated to the exits on the floor (of course no reason why, no elevator use, false alarm), woke up to cold water (due to busted pipe (this was eventually repaired). I requested clean towels for four people, they were never brought up (i saw the housekeeper in the hallway and requested towels from her, she stated for two minutes how that was not her room.) She eventually handed them to me. I would give a zero rating, but it was not a choice.
Stayed 2 nights in Feb 2026

10/10 Excellent

samantha

Stayed 1 night in Feb 2026

10/10 Excellent

Sharita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing time.
Stayed 2 nights in Jan 2026

2/10 Terrible

Candi

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Room was dirty with cheese-its by the bed. Moldy caulking in bathroom. No toilet paper on roll, and a huge bag of garbage on one side of door all night and huge bag of dirty linnen on the other side of door all night. My bed linnen was clean but had some nasty stains that made me question it. Peeling paint on ceilings. I have stayed here twice previously and had decent rooms.
Stayed 1 night in Feb 2026

10/10 Excellent

Klancie

Liked: Cleanliness, staff & service, amenities
Great staff. Clean room with an amazing view of the city.
Stayed 3 nights in Feb 2026

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Terrible hotel, rude staff, unfulfilled promises, and dirty room. Will never be coming back.
Stayed 1 night in Feb 2026

10/10 Excellent

china

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was nice and welcoming. Room was big but there was no fridge in our room. The location was everything.right in the middle of canal street
Stayed 1 night in Feb 2026

10/10 Excellent

Brittney

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and welcoming, clean room, excellent location! Would definitely recommend this hotel.
Stayed 3 nights in Feb 2026

10/10 Excellent

Shamika, Lumberton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Feb 2026