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Best Western Executive Hotel Of New Haven-west Haven

2.5-star property
490 Saw Mill Rd, West Haven, CT 1-855-201-7819

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3.5 out of 5
Good!
See all 26 Travelocity Reviews

"Very nice. Clean, comfortable and a fair price. There was a little noise from the highway, but other than that a perfect place to stay. " More

By a verified traveler on Sun 25 Mar 2018

Points Of Interest

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Hotel Description

Hotel near Yale Bowl in West Haven

Oceanside stay

You'll find PEZ Visitor Center and Savin Rock Conference Center within 3 miles (5 km) of this hotel. Twin Rocks and University of New Haven are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Free WiFi, comfy beds

The 100 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. LCD TVs come with satellite channels, and other amenities include free WiFi and coffee/tea makers.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$96* Per night/room Oct 21 - Oct 22

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking, Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Best Western Executive Hotel Of New Haven-west Haven ratings based on 26 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Executive Hotel Of New Haven-west Haven

Everyone (7) Family (6)
5 out of 5
Nice place. friendly staff, rooms are nice and clean

Posted by on Sep 24, 2019

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Comment from Hotel Management

Sep 24, 2019 by Jocelyn Rojas

Thank you for staying with us . We appreciate your feedback. Sincerely

5 out of 5

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 19, 2019 by Jocelyn Rojas

Thank you for your recent stay. We appreciate your feedback. Thank you

1 out of 5
A gentleman behind the desk was checking me in an informed me that the pool wasn’t working. I told him it’s hot and that wasn’t going to work for me. As I was talking to him, another female employee interjected saying well it’s our website, I stated that if it was on the web site I wouldn’t have booked it. She then stated “well you always can go yo another hotel” very rudely, and after that night I checked out and did just that. Will never stay there again!!

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 9, 2019 by Jocelyn Rojas

Thank you for your recent stay, We do apologized for any problems you had in our hotel, Sincerely

2 out of 5
Hotel was a complete waste of money and time. Unfriendly service, room smelt moldly no insulation between rooms, could hear the other rooms whole actions

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 5, 2019 by Jocelyn Rojas

Thank you for your recent stay. I,m terribly sorry that your experience was less than satisfactory. Sincerely

5 out of 5

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jul 5, 2019 by Jocelyn Rojas

Thank you for your recent stay. We appreciate your feedback. Sincerely,

1 out of 5
Terrible bed, poor pillows, room was not completely cleaned upon check in

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jun 28, 2019 by Jocelyn Rojas

Thank you for your recent stay. I do apologized for any inconvenienced you had in our hotel. Sincerely

4 out of 5

Posted by on Apr 28, 2019

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Comment from Hotel Management

Apr 30, 2019 by Jocelyn ROJAS

Thank you for staying witrh us we appreciater your feedback Sincerely,\

5 out of 5
Friendly staff, room service was excellent. I would stay there again in future travels

Posted by on Jan 14, 2019

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Comment from Hotel Management

Jan 15, 2019 by Jocelyn

To Whom It May Concern: Thank you for your recent stay. We appreciate your feedback. Thank you

5 out of 5
Very nice. Clean, comfortable and a fair price. There was a little noise from the highway, but other than that a perfect place to stay.

Posted by , from maryland on Mar 25, 2018

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Comment from Hotel Management

Mar 26, 2018 by Jocelyn Rojas

Dear Monica, Thank you for your feedback. Looking forward to see you again. Sincerely,

3 out of 5

Trickle of water

Bathroom was terrible. Shower was only a trickle of water. Bathtub took 1/2 hour to fill due to slow running water. Leak somewhere because water on the floor after filling tub 1/2 full.

Posted by , from edgewater, fl on Jan 31, 2017

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About the Best Western Executive Hotel Of New Haven-west Haven

Location 490 Saw Mill Rd, West Haven, CT 06516

Property Features

Best Western Executive Hotel Of New Haven-west Haven offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Best Western Executive Hotel Of New Haven-west Haven also features multilingual staff, laundry facilities, and express check-in. Free self parking is available. Smoking is allowed in designated areas at this West Haven hotel.

  • 100 guestrooms or units
  • 7 levels
  • 30 sq ft of conference space
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Hartford, CT (BDL-Bradley Intl.) (90.5 km / 56.2 mi)
  • Train station: New Haven Union Station (7.3 km / 4.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Executive Hotel Of New Haven-west Haven offers 100 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Boat tours nearby
  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at 9 AM
  • Check-in time starts at 2 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Best Western Executive Hotel
  • Best Western Executive Hotel West Haven
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  • Best Western West Haven
  • West Haven Best Western
  • Executive Of Haven West Haven
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  • Best Western Executive Hotel Of New Haven-west Haven West Haven

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.