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 New Haven • 1 Room
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La Quinta Inn & Suites by Wyndham New Haven

2.5-star property
400 Sargent Dr, New Haven, CT 1-855-201-7819

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2.9 out of 5
See all 23 Travelocity Reviews

"The door to our room was a little broken, closed and locked but was very rickety. " More

By a verified traveler on Sun 17 Nov 2019

Points Of Interest

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Hotel Description

Hotel near Yale-New Haven Hospital in New Haven

Close to airport

Your stay at this Long Wharf hotel places you within 2 miles (3 km) of Yale-New Haven Hospital and Yale University. Also, Long Wharf Theatre is within half a mile (1 km) and Shubert Theater is within 2 miles (3 km).

Free shuttle, parking

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy free perks like free self parking and an area shuttle.

Free Internet, flat-screen TVs

The 152 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and premium bedding. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Room, 1 Double Bed, Accessible, Non Smoking (Mobility/Hearing Impaired Accessible)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$76* Per night/room Oct 23 - Oct 24

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Room, 1 Queen Bed, Non Smoking (Limited View)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

La Quinta Inn & Suites by Wyndham New Haven ratings based on 23 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for La Quinta Inn & Suites by Wyndham New Haven

Everyone (13) Family (12)
1 out of 5
needs a make over and maintained better. dirty and paint peeling, pubic hair in shower, hair on floor, table dirty. need I go on. Worst and last La Quinta I stay in.

Posted by , from Ocala, Florida on Jul 12, 2020

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Comment from Hotel Management

Jul 15, 2020 by ToriL-Assistant General Manager

Thank you for your review of your experience with your guest room. At our property, we often utilize guest reviews to help us improve our hotel operations. We strive to offer a comfortable stay for our guests and it seems we fell short during your stay. Please accept our sincere apologies.We appreciate your time in reviewing our hotel and look forward to seeing you during your next visit to the area.

1 out of 5

Posted by on Jan 4, 2020

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Comment from Hotel Management

Jan 5, 2020 by Tonisha P. General Manager

Good Day, We are very sorry out hotel did not meet your expectations. I hope we were able to correct whatever it was that went wrong. We appreciate your feedback and hopes this will not keep you from visiting us again soon.

4 out of 5

Posted by on Dec 19, 2019

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1 out of 5
Recently I stayed ta the La Quinta in New Haven, Connecticut. We had to change rooms three times due to unlivable conditions, 1st we were given #602 were the recliner chair was broken and caused me to fall forward when trying to get up; in room #621 the entrance light was out and you could not see into the room until the curtains (drapers) were opened to let in the sunlight; #601 the water was cold and had to run for one hour to get hot water, and then the water became boiling HOT and the carpets were badly stained and soiled in the room and in the hallways. The carpets in the hallways were wrinkled. The smoke detector was pop-corn painted and possible could not work, the exhaust vent in the bathroom was covered with dust and dirt. The beds in the room were not made up each day, and there was not fresh linin each day; we had to ask for fresh linin each day. The bathtub was not cleaned each day; because there was a deliberately place soap stain that was not remove, causing us to have to take showers. this was the worst hotel that I have ever stayed in.

Posted by on Nov 19, 2019

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Comment from Hotel Management

Nov 20, 2019 by Tonisha P. General Manager

Good Day, I am sorry to hear of your experience. I am the manager you met in the hallway, I wish I would have known of these issues and I would have myself and my team correct them immediately. I am very sorry we did not meet your standards. Your feedback is very much appreciated and I will be sure to share with my management team.

4 out of 5
The door to our room was a little broken, closed and locked but was very rickety.

Posted by on Nov 17, 2019

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1 out of 5

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 11, 2019 by Tonisha P. General Manager

Good Day, I am very sorry we did not meet your expectations. I hope you will consider visiting again soon so we can WOW you!

2 out of 5

Posted by on Oct 13, 2019

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3 out of 5

Posted by on Sep 22, 2019

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3 out of 5
Like. Convenient location and reasonable price, friendly staff, nice view. Dislike. Apple core in ice bucket on arrival, stains on drapes and debris in carpets in hallways. Need better housekeeping.

Posted by on Sep 6, 2019

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2 out of 5

Posted by on Aug 8, 2019

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About the La Quinta Inn & Suites by Wyndham New Haven

Location 400 Sargent Dr, New Haven, CT 06511

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi and wired Internet are free in public spaces. The business-friendly La Quinta Inn & Suites by Wyndham New Haven also features laundry facilities and express check-out. An area shuttle within 5 mi and a roundtrip airport shuttle during limited hours are free. Self parking is free. This New Haven hotel is smoke free.

  • 152 guestrooms or units
  • 8 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Bradley Intl. Airport (BDL) (85 km / 52.8 mi)
  • Train station: New Haven Union Station (1.2 km / 0.7 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

La Quinta Inn & Suites by Wyndham New Haven offers 152 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This New Haven hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

La Quinta Inn & Suites by Wyndham New Haven has a restaurant serving breakfast only.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • gap period enforced between guest stays 48 hours

Hotel Names

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You should know

  • La Quinta Inn & Suites by Wyndham New Haven offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.